Great potion. Great food. Friendly and helpful staff.

Stayed in April 2024

Noisy pipe work

Staff, food, location, history

Stayed in April 2024

The public areas were a bit tired and the carpets could have done with cleaning.

Friendly reception, a decent room ( given the constraints of a 17th century building) with a large and comfortable bed. Dinner and breakfast were good.

Stayed in April 2024

A little Hot but with the windows open noisy road. But didn’t ruin it.

Cosy Inn full of character, staff charming and very helpful. The restaurant was amazing.

Stayed in April 2024

Nothing

Everything

Stayed in April 2024

Mould on bathroom window frames

Quality of breakfast was exellent

Stayed in April 2024

The staff were all so helpful and very friendly. The food was excellent. Lovely homemade brownies and fresh milk in room on arrival for freshly ground coffee or hot chocolate was a lovely touch

Stayed in April 2024

N/A

The place and location not to mention the staff and food. Highly recommend the Pie’s and Pizza.

Stayed in March 2024

Nothing

Perfect Thank you, the little extras were very much appreciated 🌈🥰

Stayed in April 2024

Room faced the road, so it was a little noisy. No electric plug sockets by the bed to charge phones!

Really friendly staff and a charming vibe to the hotel, bar and restaurant

Stayed in March 2024

Nothing

How friendly the staff were and the little touches.

Stayed in March 2024

the beer

all very good would say again

Stayed in February 2024

Paper hankies in the bedroom would have been useful

Staff were so friendly. Bed was divinely comfortable. Food was delicious. Other guests all v polite

Stayed in March 2024

The only negative was that the pillows were not comfortable & didn’t match the quality of the other bedding and accommodation in general.

Loved the little touches!! Fresh brownies on arrival and a warm welcome from the Manager Jon on arrival. Beautiful products from Land & Water. Lovely fresh linen and a cozy room with delicious fresh coffee for the morning…fabulous breakfast options!! Brilliant restaurant & yummy food!

Stayed in March 2024

Breakfast lovely . Staff very friendly .

Stayed in March 2024

Location, service, comfortable rooms, excellent food and lovely bar area

Excellent food Lovely bar area with open fire Lovely comfortable rooms with character Great staff

Stayed in February 2024

Well it wasn’t a deal breaker but I prefer the shower to be separate to the bath and in our room it was over the bath. I think other rooms have separate showers.

Our room was spacious, clean well laid out with a queen sized bed. Dinner was excellent, would recommend dining there. Breakfast had everything on offer that one would expect for breakfast. The Pembroke Arms is steeped in history and it a very pretty pub. The staff were friendly and professional, always wearing a smile. It’s set on the Pembroke estate.

Stayed in March 2024

Two things that weren't quite so good: (1) I could not book through the hotel's website (some kind of glitch), which would have given me £50 off my 3-night stay. I contacted the sales and marketing manager (Kirstie) directly, and she provided me with a different link through which to pay, which worked, but she did not offer me the £50 discount, which I thought was a bit cheeky ... especially as I and my family were spending A LOT of money at the Pembroke Arms that weekend! (2) On the Sunday night, having a drink in the bar with my brother (who I see very rarely, as I live in Australia), we felt like we were being hurried up - it was quiet, no other customers left, but at 10.15pm the staff had their coats on and were clearly just waiting for us to finish and go to bed, so that they could go home.

Great staff; attentive and well-trained. I really enjoyed the breakfast, and the ambience in the bar / lounge area is perfect - especially with the fire burning on a cold winter's evening! We also had a family function on the Saturday - a lunch in the Pembroke Room for 16 people, and the food and service could not have been better. Fantastic - thank you!

Stayed in March 2024

Nothing, really!

Excellent location and extremely homely feel. Charming room on the second floor of this historic venue. Warming log fire in the lounge, lovely and helpful staff - nothing seemed too much trouble. Dinner in the lively restaurant was extremely good with top service - a good step up from the usual pub fare. Excellent value, too. A good bus service into Salisbury saving costly parking! Will stay again. Of interest, it is the only boutique hotel in Salisbury recommended by The Daily Telegraph!

Stayed in February 2024

The building is old but has a lot of character and charm

The staff were attentive and very helpful we had. a few issues it they were looked into and resolved .

Stayed in March 2024

Leaving…..

Gorgeous, we so loved our stay. The decor is beautiful and the room was large and had everything we needed. The food was lovely in the most beautiful cosy restaurant with such a lovely atmosphere. The staff were all friendly and welcoming. We can’t find fault ..perfect

Stayed in February 2024

N/A

Dinner and breakfast was lovely tasting

Stayed in January 2024

Comfortable room, restaurant was good. Breakfast was excellent. Would stay again.

Stayed in December 2023

Reception staff were great Extremely warm and welcoming bar & lounge area Warm fire. Very friendly bar staff. Very comfortable King size bed

Stayed in January 2024