The receptionist was kinda uncommunicative, but could be due to the language barrier. The room and its contents were old. TV didn't work.

Pretty building and area, good bartender.

Stayed in April 2024

The evening meal could have been better. A more extensive menu would have helped.

Excellent and helpful staff. Very comfortable room with very nice views. Roomy on site car parking. Comfortable lounge and bar area.

Stayed in April 2024

Breakfast good, Room spacious, Food in the Bar all was good

Stayed in April 2024

Breakfast was delicious and enjoyable. Not rushed

Stayed in April 2024

For the price we paid we obviously weren’t expecting a 5-star experience, however being part of the Hydro chain I was expecting a better standard of finishing touches. Cosmetically, the hotel could do with a lot of renovation. The lift was very small for getting a buggy up to our room, the doors use keys instead of cards which are difficult to juggle with a toddler, the paint was peeling off around our doorframe inside the room, the shower curtain was discoloured and smelled, and the lockers in the leisure centre need a £1 coin for locking instead of an electronic key fob like most places nowadays (especially if you don’t carry cash). Also, our mattress was rock hard - while some people prefer a firmer mattress, for us it lead to an uncomfortable nights sleep and our backs and necks have been sore since checking out.

After a long day of driving, the location off the A9 was ideal for breaking up our journey. The garden and short walk to town was great for walking our dog and little boy to burn off energy, and the staff were very helpful and accommodating. We arrived late and didn’t have much time for dinner in the restaurant, so the staff were kind in allowing us to bring in a takeaway from the local Chinese. After a lot of driving, they the staff also kindly allowed us a later check-out the following day which gave us a chance to unwind and enjoy the pool, sauna and jacuzzi before the next leg of our trip.

Stayed in April 2024

Apart no warm welcome and an awful room with painted out windows It was not a good room Everything put right and we had a great room all organised by the really nice manager

After a bad start and a really bad room everything worked out really good The Manager soon put things right The Restaurant you could not pick fault with everyone of the staff were very professional and so welcoming all organised by the Restaurant Manager so very good

Stayed in April 2024

Toilet clean but needs upgraded. Marks on carpet in room which maybe could have been removed

Swimming pool etc. Relaxed feeling of hotel and lovely position.

Stayed in April 2024

Fixtures and fittings a bit old and shabby

Access to the pool and sauna! What’s not to like 😀

Stayed in January 2024

Love the style - traditional hydro - excellent pool and staff always very helpful. Both girls in the bar are very professional and friendly.

Stayed in March 2024

No tv signal at all for any channels... No one could fix it... Not great for a family room in the easter holidays for night time..

The pool and bar

Stayed in April 2024

good

Stayed in April 2024

Bit slow at dinner service and not a lot of options

Very good value for money, lovely breakfast

Stayed in April 2024

Some areas a bit tired/ dated/ in need of maintenance.

Pool/ spa. Location was handy for our needs. Convenient for Pitlochry shops, bars, restaurants. Ben Vrackie a good walk for those who are able. Staff are an asset here. Breakfast was fine. Bar food on offer too.

Stayed in April 2024

Dogs everywhere Noisy dog heard barking when l was trying to sleep one night

Swimming pool Relaxed atmosphere Location Halloumi fries

Stayed in April 2024

The rooms were comfortable and clean but one of the en-suite had no heating and was very cold but that was the only complaint we had

Great atmosphere staff very attentive great walks for the dog The food was great

Stayed in April 2024

The tv didn’t work. Quick call to reception and someone came up to fix it.

Lovely venue and location

Stayed in March 2024

Swimming pool , restaurant

Stayed in April 2024

The decor/carpet was a bit tired, but from other comments the hotel is in the process of being improved. The toilet was too close to a boxed in pipe so it made it harder to use the handle, which may be tricky if there are mobility issues. . The bathroom could do work a refresh but these issues are reflected in the price of the room

The pool was nice, the room was quiet and comfortable. Overall it was clean (although there was a used plaster on the bedside table)

Stayed in April 2024

great location, nice rooms with lovely view and good breakfast

Stayed in April 2024

Shower was a bit poor, no pressure but could I take a shower ? Yes The hotel is a 10-15 walk from main part of centre,and it's a incline , if you have mobility issues .this is not the best choice of hotel for you unless you have a car.

Staff were lovely. We had a last minute cancellation as a member of the family had an accident and they refunded their room in full which was very kind. Food is great, it's not 5 star fine dining but you aren't paying 5 star prices. Areas of the hotel are being modernised and we stayed in a newer room which was fresh and clean and tidy. This a dog friendly hotel and we enjoyed saying hi to lots of furry friends. Unfortunately we weren't able to use the pool on this occasion but it looked great. We will definitely be back.

Stayed in April 2024

Could do with some touch ups and repairs

Nice building and plenty space inside to have peace

Stayed in April 2024

Some of the decor is a little tired, but for the price, this didn't detract from the hotel's charm.

Beautiful setting, good quality food, large comfy bed and good leisure facilities. Good value for money.

Stayed in April 2024

We felt the rooms could do with being upgraded and updated. Bathroom needs upgrading. The windows and curtains are needing replaced and the furnishings could also be renewed. The leisure facilities were nice but again in need of upgrading! Towels in swimming area would be better than using room towels. Spa facilities would be a great option for guests, facials, massage etc! Hydro is a great venue however could be better with a total overhaul and upgrade.

We liked the location and we liked the layout of the hotel. The bar and restaurant were very spacious.

Stayed in April 2024

Bar area could do with update.

Good location. Dog friendly. Bar food was good.

Stayed in April 2024