we were very happy here

Ideal location for visiting Edinburgh. Room was comfortable. Excellent breakfast and staff excellent and very helpful. Also you get a forty percent voucher off you car parking as like any major uk city parking is expensive so this helps

Stayed in April 2024

Location. Accommodations.

Stayed in May 2024

It was all great.

Excellent, friendly staff. Perfect location and very comfortable bed. We received a free room upgrade and had a suite with a very large bathroom.

Stayed in May 2024

Not very well sound isolated. You can hear the cars on the street all night long. There is no elevator, so be prepared for the stairs. My room was really small, just a single bed.

Location is fine, it is possible to walk to many of the main attractions in Edinburgh. The street per se is not interesting, but is is close to nice places. There are 2 malls close by, in which you find restaurants and other facilities. the hotel is typical UK. There is a Tesco Express near by. Hotel was quiet, you do not hear too much going on there.

Stayed in April 2024

No normal tea bags, no lift! ( and we were on top floor!)

Clean, very friendly staff, good location

Stayed in May 2024

No lift to get to top floors.

Location, friendly staff and clean facility.

Stayed in April 2024

Elevator out of order. Bathroom was small.

Convenient location, solicitous staff. Excellent breakfast, comfortable beds, good shower.

Stayed in April 2024

The room we were allocated was the furthest away room in the top floor. Low ceiling and fairly uncomfortable.

Hotel location is very good and view from room excellent

Stayed in April 2024

No room safe????? Found this unusual, however, it was obvious the room was recently upgraded (huge bathroom). Hotel bar closes at 11pm and often it was left unattended.

Location was excellent. Just up the road from the tram stop and within easy walking distance to Edinburgh bus station (across the road) and to numerous bars restaurants. Very young friendly staff. Breakfast was a little expensive but the selection and menu made it worth it. Exceptionally clean standards throughout the hotel. Very quiet(I was a little worried that our room was to the front but I didn’t need to be concerned).

Stayed in April 2024

Tram noise

Location and room

Stayed in April 2024

Rooms on the street are a bit noisy

Beautiful well located hotel

Stayed in April 2024

I got a room upgrade, which was a nice surprise, and the staff was always friendly and helpful. I left my bag at the hotel 2h before check-in and when I came back, it had already been brought into my room. I stayed for 3 nights and the location was central enough for me to explore Old Town and New Town on foot, though I acquired a lot of steps. The room was nice and clean (as long as you didn't look at anything too closely) and I personally had no problem sleeping in the bed. The view from the upgraded room was great (see pictures). There is some sort of bar (?) right outside the window, so sometimes you could hear semi-loud music playing. One night I thought I would need ear plugs, but the music stopped right when I went to bed. Overall everything I needed for my trip.

Stayed in April 2024

did not order breakfast as did not feel good value

Excellent central location

Stayed in March 2024

The bed was a little stiff and the room wasn’t the most sound proof. I still slept great but could hear people returning at night/walking up the stairs.

The staff was amazing. I had a sore ankle and asked for ice and they brought me multiple ice packs and checked back on me, really thorough follow up. They were very friendly and helpful. I arrived early and they stored my bag, then later when I returned they brought my bag up to my room. They were also ok with me getting water for my water bottle from the bar.

Stayed in April 2024

We had to go and look for staff each time we wanted another drink or anything from the bar. We also had to wait to get a drink because there was not someone there waiting for us to serve.

Good central location, easy to walk to places. Really lovely lady who checked us in.

Stayed in April 2024

Bed was a bit hard.

Great location and great staff. The room itself was small but very cute.

Stayed in April 2024

Didn't realise we would be on the top floor in attic room with no lift. Never thought to say when booking that my husband is awaiting a knee replacement and struggling with stairs so not the hotels fault.

Breakfast was really good. Staff very friendly

Stayed in April 2024

Tbh, and I hate to say it, I could have stayed just along the road in one of the better budget hotels and it would have been the same. P

Central and with really excellent staff

Stayed in March 2024

- Rooms are not very big (considering I had opted for one of their more spacious rooms), but not a major issue for short stays - Staff is friendly but could be more attentive to guest requests. Case in point: My room TV was not working on Day 1. I requested them to take a look at it and it was indeed faulty. They promised to get it fixed the next day (and even offered free breakfast as a compensation), but it was never fixed until I complained again on Day 5. - Breakfast is quite minimal but probably OK for a small hotel. Was looking for english breakfast options which were there but quite limited. - It was a pleasant stay nonetheless but hopefully if the above aspects could be improved, it would be even better.

- Situated in the heart of Edinburgh at York Place - Friendly staff - The hotel has a old world vibe to it

Stayed in April 2024

Dull atmosphere in the hotel.

Beautifully decorated foyer and bar. Excellent location beside the tram stop.

Stayed in April 2024

We didn't pay for the breakfast since it was very limited and didn't include vegan options. Our room was on the third floor with no elavator. A bit too warm and hard to regulate.

Modern and clean. Very good location. Nice staff. Lovely sheets and pillows!

Stayed in April 2024

Excellent location in the city and very friendly staff

Stayed in April 2024

Room a bit small.There were no vegan options for the evening dinner!!!

Stayed in April 2024

Facial tissue & Water Bottle not provided. No lift available.

Cleanliness

Stayed in April 2024