very small bathroom and food was expensive for quality

location

Stayed in April 2024

Fabulous room experience marred by a number of glitches: room temperature was controlled by air conditioning unit which would have been noisy if I had needed it all night, wifi connection in room difficult to set up and needed staff help, wake up call missed and late by half hour, shower not working - v annoying to find this in the morning when you haven't got time to wait

I had booked a standard room, but was upgraded on arrival by the check-in staff, and I am not sure what status the room in which I stayed had. I thought it was exceptional. It seems that the hotel has fairly recently been refurbished, and I thought my room was exceptional, beautifully decorated etc, lovely bay widows with glass to floor level, fabulous looking curtains, good size with coffee table and comfortable velvet covered sofa. Rest of hotel looked very nice. Courteous staff Good location (if too close to road) with good view of town across the river. I hope development of the site on the opposite corner of the road will not detract

Stayed in April 2024

Car park is tight Continental breakfast wasn’t good - poor offerings

Location

Stayed in April 2024

nothing to dislike

very clean and comfy

Stayed in January 2024

Shower not particularly powerful.

Nice and clean, large room with all the required facilities

Stayed in March 2024

No dislikes

Room and breakfast only and both were good.

Stayed in March 2024

A wonderful old building, but superbly maintained, without losing any of it's fine original features. Great location next to the river, and only a short walk to the main part of town. Rooms and beds were comfortable, and of varying sizes due to the age of the building, so no "one size fits all" type of rooms so common in most modern hotels. Bathrooms were very clean and well appointed, and actually contained a bath! Full English breakfast was delicious, and served in very smart small dining room with plenty of points of interest reflecting the buildings history. However, the large "Palm Court" restaurant has to be seen to be believed! Like travelling back in time, I almost expected Hercule Poirot to appear at any moment - it was straight out of a 1920's romance! A thoroughly enjoyable stay, and I hope to visit longer next time.

Stayed in March 2024

Small car park

The elegance and history

Stayed in March 2024

It was in an excellent position for the town with good parking facilities, the bedroom was beautifully furnished with good views from the large window in our bedroom on the 2nd floor. Friendly and professional staff.

Stayed in March 2024

Traffic noisy. Would have liked a coffee machine in the room when paying this much money.

Lovely big room and bed was amazing

Stayed in March 2024

At the time of booking we asked for a room with a walk in shower. Our room had a shower over the bath, we were not advised our request had not been met at check-in. We noted a few signs the hotel is a becoming a little tired: our bathroom window had a small section of cracking including a small hole that had been repaired with silicone sealant. This did not detract from our stay.

The hotel is easily reached from the A39 and a good base for exploring Bideford across the river. Our room was a good size and the bed very comfortable. There are plentiful options at breakfast from full cooked to continental.

Stayed in March 2024

Clean Big room Up graded room Friendly staff Lovely restaurant

Stayed in March 2024

Although they were serving afternoon tea we couldn't get a sandwhich! the cost of the breakfast £16.50 is way too much

Breakfast/Location/ Staff

Stayed in March 2024

Parking. It wasn't made clear before arrival where the two car parks were situated. After a long journey the last thing you need is to be messing around looking for somewhere to park. Clear, large signage is all that's needed.

The room was beautiful and very clean, beds very comfortable and we had everything we needed.

Stayed in March 2024

Nothing really. It was all amazing.

Beautifully decorated hotel and restaurant, ideally located with own private car park. Excellent food and very comfortable room. We were upgraded to Room 107 which was large and newly refurbished. Staff are attentive and friendly and the building has a lot of history which is fascinating. We will definitely return. Thank you to all the staff.

Stayed in March 2024

Bar and restaurant area

Stayed in March 2024

Room was a bit warm on 1st night. Unable to open window much as was restricted. Window looks out directly over footpath, road and parking lot. Bedroom therefore needs to have a net curtain in addition to the normal curtain so that gusests can let sunlight in whilst maintaining privacy. No Fridge in room. Would be handy to store food & drinks for consumption when going out and about as one does on a holiday (as opposed to a buisness trip).

Free upgrade (to Tarka suite). Good food. V Comfortable beds.

Stayed in February 2024

Disappointed that the charge for dog was nightly rate rather than a flat rate surcharge on booking like everywhere else I’ve used previously, so price ended up being double what I expected

The location was nice & close to the family members we were visiting. Loved the decor in the restaurant & bars. On one night there was a function downstairs with a dj but we were completely undisturbed in our room

Stayed in February 2024

The bed was very soft, not enough support for my back but otherwise everything was good

The location was perfect, exactly what I needed and an amazing upgrade to a double room! Thank you

Stayed in February 2024

Room, check-in, parking and breakfast

Stayed in February 2024

My only criticism was the supposedly fresh bread we ordered to our room with olives The bread was hard and stale .

Very grand rooms, high ceilings and reasonably priced .

Stayed in February 2024

On arrival we were upgraded which was nice, staff were lovely, good breakfast

Stayed in January 2024

Room could do with updating (looking a bit tired) and breakfast was quite expensive (but very nice).

Staff were very helpful and the breakfast was excellent.

Stayed in February 2024

Newly refurbished room was very well appointed and comfortable.

Stayed in January 2024