Windsor Road, Egham, TW20 0AG, United Kingdom
#6 of 15 hotels in Egham
Guests' ChoiceBased on 1317 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
9.1
Facilities
8.7
Staff
8.9
Value for money
7.9
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 9, 2024
Matthew
United KingdomThe staff where very miserable, evening meal could’ve been better and the selection of beers was very limited
Probably the most comfortable hotel bed I’ve ever slept in. Room was very nice with a lovely view of the River Thames, Breakfast was very good
Stayed in May 2024
Reviewed: May 9, 2024
Tracey
United KingdomThe renovation work...we weren't aware it was taking place and we booked for the location Dust on coffee machine etc. No alternative snacks to the buffet, which was very expensive and much more than we wanted to eat.
Breakfast was fantastic. Great to see a place staffed properly and professionals Coffee machine The river
Stayed in May 2024
Reviewed: May 6, 2024
Leomahecha
SpainBreakfast should have more options, like cheese
Room with everything you need to some days around this area, even if the building is under maintenance and construction, I was not able to feel it
Stayed in May 2024
Reviewed: May 5, 2024
Angela
United KingdomNothing - it was great!
Beautiful hotel - excellent location - facilities were great! Used the free bus to visits Windsor - an excellent service! Breakfast fabulous choice - also used the restaurant for the evening buffet - great choice! Very happy with our stay and would certainly revisit! Renovation work is taking place but did not impact on our trip! Sensitively managed!
Stayed in May 2024
Reviewed: May 4, 2024
Cheryl
United KingdomBuffet dining area was very badly organised. Veg and potatoes were not replenished very quickly. There didn't appear to be anyone checking this so we had cold plates with meat on and had to stand quite some time for veg by which time meat was cold. Little touches like the gravy and condiments being put at end of buffet rather than beginning would have meant you didn't have to go back through the queue to put them on your plate.
Freshly refurbished room was very comfortable with added extras such as bathrobes and slippers. Lovely toiletries although a body lotion would have been good.
Stayed in May 2024
Reviewed: May 3, 2024
Naimah
United KingdomThere was nothing to be unhappy with. Great stay.
Wonderful stay at Runnymeade. Staff were extremely helpful, friendly and welcoming. The use of the spa facilities were great, relaxing, everything was clean and well kept. Really enjoyed the breakfast options (buffet of continental and full english, veggie sausages, fruit, cereal). I did not have dinner so cannot comment but it did look like fresh buffet style (potato salad, salads, pastas). The room and the bed were comfortable. Great location, rural with views of the river. Every member of staff took pride in their service from Housekeeping, reception, chef, etc. Thanks for a lovely stay!
Stayed in May 2024
Reviewed: May 1, 2024
Theo
United KingdomI didn't like the buffet style of not being able to order certain stuff of a menu however the food was exceptional.
Friendly staff. Very good food for a Buffet style. Lovely lounge to relax in. Pool facilities were incredible. Service was incredible. Overall a lovely stay.
Stayed in May 2024
Reviewed: April 25, 2024
Rebecca
United KingdomThey didn't have any dessert for vegan they only had mango which I don't like and the air con in the room we couldn't change so the temp wasn't right
I liked the spa was a nice size and the rooms where lovely and clean and friendly staff
Stayed in April 2024
Reviewed: April 24, 2024
Peter
United KingdomBreakfast was good but not outstanding for the price! There is quite a lot of work going on at the moment, will be great when it’s finished. We did know this when we booked so can’t really complain.
Excellent location, all staff were very friendly. Free shuttle into Windsor which is a nice touch!
Stayed in April 2024
Reviewed: April 20, 2024
Anne
United KingdomNot enough chairs or beds for all visitors to the spa and very crowded.
Lovely comfortable rooms. Excellent treatments and spa facilities good. Very good buffet meals, both dinner and breakfast.
Stayed in March 2024
Reviewed: April 19, 2024
Paulette
United KingdomNice decor and good location
Leisure facilities and the lounge
Stayed in April 2024
Reviewed: April 18, 2024
John
United KingdomSome of the self service items were only just warm.
Self service
Stayed in April 2024
Reviewed: April 14, 2024
Lorraine
United KingdomLounge situation. Loads with towels but no people on them
We loved it, it’s going through refurb but it didn’t impact us. The only downer was no loungers free in the pool area and nothing outside to sit on in the glorious weather - we will be back
Stayed in April 2024
Reviewed: April 12, 2024
Dave
JerseyNothing
The location
Stayed in April 2024
Reviewed: April 11, 2024
Victoria
United KingdomHaving to pay extra £40 for twin beds
Breakfast was very good
Stayed in April 2024
Reviewed: April 11, 2024
R
United KingdomYou have to drive on the M25 to get there (not their fault)
Loved the river view and spa Breakfast excellent
Stayed in April 2024
Reviewed: April 8, 2024
Jennifer
United KingdomThe food
The spa was lovely
Stayed in March 2024
Reviewed: April 8, 2024
Rachel
United Kingdompacket milk, why use little milk portions when there is a fridge in the room and fresh milk can be used.
Spa facilities were very good.
Stayed in April 2024
Reviewed: April 6, 2024
Angela
United KingdomI have coeliac disease and the staff were very accommodating with my gluten free diet. The complementary transport into Windsor was helpful.
Stayed in April 2024
Reviewed: April 4, 2024
Sebastian
United KingdomIt was all good
Food was great, service was great, hotel had some building work happening when we were there so I’m sure the location/ building etc will be better when it’s complete. Otherwise had a fantastic time and really enjoyed the spa facilities
Stayed in April 2024
Reviewed: March 28, 2024
Hickman
United KingdomAll good
Spa facilities. Clean comfortable room. Spacious bathroom. Friendly staff. Great location.
Stayed in March 2024
Reviewed: March 27, 2024
Kay
United KingdomWould have been good to use the balcony but notice on window saying not in use
Excellent food. Good value for money for buffet evening meal Breakfast manager excellent
Stayed in March 2024
Reviewed: March 25, 2024
Hval
JerseyThe mattress on the bed was too bouncy. Every time one of us turned around in the bed, the other person would feel the ripple effect. Didn't have the best nights sleep.
Staff was just the right level of attentive without being too much. All very friendly The atmosphere in the place was nice and the facilities looked great.
Stayed in March 2024
Reviewed: March 24, 2024
Emma
KenyaNothing
Great dinner and breakfast.
Stayed in March 2024
Bursa, Turkey
Tolo, Greece
Rome, Italy
Karfas, Greece
San Juan de los Lagos, Mexico
Knysna, South Africa
Radda in Chianti, Italy
Glasgow, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content