Waterside, Upton upon Severn, WR8 0JD, United Kingdom
#8 of 14 hotels in Upton upon Severn
Guests' ChoiceBased on 510 hotel reviews
8.4Cleanliness
9.0
Comfort
8.9
Location
9.4
Facilities
8.4
Staff
9.2
Value for money
8.5
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 10, 2024
Roger
United KingdomTelevision in the room did not work - sound but no picture! A low table or bench in the room would be useful as somewhere to place suitcases for unpacking/repacking. For the price of the room would expect bottled water to be provided - the ‘cold’ tap in bathroom ran only lukewarm, not nice for drinking.
Friendly and helpful staff. Well appointed bedroom and bathroom. Comfortable bed. Excellent breakfast (but no yoghurt!).
Stayed in May 2024
Reviewed: May 3, 2024
Amy
United KingdomThe ‘double’ bed was really uncomfy as you could feel the gap of the 2 singles pushed together. The bedroom was really hot and VERY loud from the pub below. It wasn’t a loud pub but the vents in the bathroom meant you could hear every word people were saying.
Lovely location on the river. Nice pub and staff were all very nice. Good to have Netflix on the TV. Shower was great.
Stayed in May 2024
Reviewed: April 30, 2024
Christine
United KingdomForgot that there would be pumps because I stayed while the river was over the bank - the only downside
Great location by the river, large comfortable room and well appointed shower room
Stayed in February 2024
Reviewed: April 22, 2024
Mike
United States of AmericaWish they had dedicated car parking spaces
Staff was extremely helpful, especially when it came to being flexible with our dog.
Stayed in April 2024
Reviewed: April 22, 2024
Helen
United KingdomMirror in bedroom too high for the vertically challenged (I'm 1.56m tall). No dehumidifier in bathroom, (I suspect because it is an old listed building), so guests need to open the window to prevent build up of steam. (Not a problem in milder weather.)
Lovely view down the River Severn; warm recently decorated room and super bathroom; mega comfortable bed with quality cotton bed linen and good pillows; friendly helpful staff.
Stayed in April 2024
Reviewed: April 10, 2024
Mark
United KingdomNothing not to like except no parking. Parked at Morrisons no problem. £3.00 for 24hr parking.
Reat Location on the River with lovely views. Staff very friendly and helpful. Lovely pub. Great attic suite with lounge, bedroom and bathroom. Lovely dining area and lounge bar. Good large full English Breakfast. Very comfortable with character. Well worth it. Thank you Luke and the team.
Stayed in April 2024
Reviewed: March 23, 2024
James
United KingdomTraditional and comfortable
Nice location. Great food. Bar staff excellent
Stayed in March 2024
Reviewed: March 17, 2024
Carol
United KingdomThe nose from air conditioning unit could be heard in our room overnight and had windows open and people smoking outside, under our windows, so smoke in room, parking a pain
Beautiful location
Stayed in March 2024
Reviewed: February 25, 2024
Rodney
United KingdomCouldn't get any signal on the TV in room 5
Staff was very welcoming and very helpful on arrival while we stayed and especially the breakfast and evening meal times
Stayed in February 2024
Reviewed: February 24, 2024
Suzanne
United KingdomExcellent location. Comfortable stay.
Stayed in February 2024
Reviewed: February 22, 2024
Sarah
United KingdomNo car park, and on street parking was busy, so initially had to park a couple of hundred yards away. Receptionist said her and others finish work at 4.30 and they were parked outside, so was able to move car into one of their spaces.
Lovely room, not big but comfortable and quiet. Nice pub for evening meal. Lovely location by the river, river view from bedroom.
Stayed in February 2024
Reviewed: February 18, 2024
Helen
United KingdomCould do with a full length mirror.
A clean and fresh room with a very comfortable bed with great pillows and duvet, Also a great shower, I didn't have breakfast so couldn't comment.
Stayed in February 2024
Reviewed: February 13, 2024
Joanna
United KingdomFood very basic
Good comfy bed Nice staff
Stayed in February 2024
Reviewed: January 31, 2024
Marjory
United KingdomDidn't manage to have breakfast as we needed to be elsewhere, so cannot comment.
The superior double was spotless and comfortable. The location was good, right by the river. Staff were very helpful. Would stay again.
Stayed in January 2024
Reviewed: January 27, 2024
Sara
United KingdomFeather duvet wasn’t great for my asthma😟
Freshly decorated, modern design room. Clean linen
Stayed in January 2024
Reviewed: January 22, 2024
Jack
United KingdomBreakfast was superb
Stayed in January 2024
Reviewed: January 18, 2024
Rachel
United KingdomNoisy !!! Band practice next door, permanent noise from the kitchen extractor and very draughty windows (bearing in mind it was -5 overnight!)
Beautiful new renovation of our bathroom and bedroom. Wonderful large room and small pocket of the river view. Lovely clean room and nice hot drinks tray and selection. Lovely comfortable sofa to relax on with a cup of coffee in the morning.
Stayed in January 2024
Reviewed: January 15, 2024
Helen
United KingdomRefurbished, beautiful bathroom with excellent shower but no extractor fan. and towel rail which we couldn't turn up to improve the heating. Fear that the newly decorated walls will soon deteriorate.
Friendly welcome. Well appointed room, which had recently been refurbished and had a lovely view of the river. Bed very comfortable with good quality white cotton bed linen. We met a group of friends in the evening for a meal in the restaurant - service was excellent and food 'good pub grub'.
Stayed in January 2024
Reviewed: January 13, 2024
Caroline
United KingdomUnfortunately there was a water pump outside due to flooding, unavoidable. Windows were very draughty as I was bitterly cold
Location fabulous, we were the only guests . Breakfast fabulous as was our evening meal. Staff attentive and friendly. Would definitely stay agin.
Stayed in January 2024
Reviewed: December 11, 2023
Nicola
United KingdomThe room needed a refurbish and new bed.
Location and friendly staff. The food was very good.
Stayed in December 2023
Reviewed: November 30, 2023
Lucie
United KingdomBathroom was tiny and awkward to manoeuvre round, shower needs descaling as not a good flow out the head , kettle was temperamental sometimes you had to hold the button down so it would boil and I thought £12.50 per person charge for breakfast was a bit steep if all you want is yogurt and toast so we gave it a miss maybe offer a continental option for people who don’t want a massive fry up at a more reasonable price
Nice cosy room, good bed, was a nice location and staff were lovely lunch food was enjoyable, quiet night , no noise from the bar below
Stayed in November 2023
Reviewed: November 26, 2023
Michelle
United KingdomBedroom was very warm but no heating on, toilet hard to flush, a few places needed attention in the bathroom
Good breakfast, friendly staff, lovely and warm building
Stayed in November 2023
Reviewed: November 24, 2023
Simon-quentin
United KingdomNot a lot.
Staff went out of their way to make us wellcome . Room was spotless , warm and very comfortable. Breakfast was excellent . Lovely location right by the river . Will stay again.
Stayed in November 2023
Reviewed: October 25, 2023
David
United KingdomRoom was tiny and dated, Parking is a problem
Excellent food in the bar and very friendly staff
Stayed in October 2023
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