Grasmere, Grasmere, LA22 9SW, United Kingdom
#8 of 11 hotels in Grasmere
Guests' ChoiceBased on 1512 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.7
Facilities
8.4
Staff
9.1
Value for money
7.9
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 26, 2024
Glynis
United KingdomNothing really
Location
Stayed in April 2024
Reviewed: April 26, 2024
Jennifer
FranceI should have asked in advance but my elderly mother couldn't take a shower as it involved climbing into the bath. Not a complaint about the hotel, but just a heads up if you have some mobility difficulties.
Lovely location, lovely staff and good food.
Stayed in April 2024
Reviewed: April 25, 2024
Katie
United KingdomClean hotel, good food, friendly staff. Little over-priced given the hotel is somewhat tired but assume you are paying for the location
Clean hotel, good food, friendly staff. Little over-priced given the hotel is somewhat tired but assume you are paying for the location
Stayed in April 2024
Reviewed: April 25, 2024
Anna
United KingdomHotel need upgrading, bit tired looking
All very friendly and professional
Stayed in April 2024
Reviewed: April 24, 2024
Les
United KingdomThe staff were having to help out in different departments and seemed under pressure - although they were very professional and competent it was impossible for them to be in two places at once which seemed to be what was demanded of them which meant having to stand around waiting to be served.
Location
Stayed in April 2024
Reviewed: April 23, 2024
Alan
United KingdomLovely room and great menu choice at breakfast & dinner.
Stayed in April 2024
Reviewed: April 23, 2024
Matthew
United KingdomI have stayed here a few times and it’s just starting to show its age in a few areas, it could do with a small programme of refurbishment. Another point to note is that if you stay half board, the meal allowance is 26 pounds per person so you may have to supplement a few items, it wasn’t a problem for me but I can see this catching some people out
Friendly staff, great location and food
Stayed in April 2024
Reviewed: April 20, 2024
Paul
United KingdomNoisey generator kept us awake
Rooms comfortable and well equipped
Stayed in April 2024
Reviewed: April 20, 2024
Stephen
United KingdomFeels a bit tired. Smell from the kitchen Those wonderful lounges need reinvigorating. Lovely staff at breakfast but training urgently needed I was sat at a table that was not laid and had coffee and my breakfast served without cup saucer and utensils You usually need to ask twice for items As said staff are so willing it’s a training leadership issue
Beautiful location and building
Stayed in April 2024
Reviewed: April 19, 2024
Elizabeth
United KingdomHad a lovely time in the hotel ,food very good staff friendly, polite and attentive Room very comfortable in every way ,good choice of seating areas.....a very relaxing stay.
Stayed in April 2024
Reviewed: April 17, 2024
Roger
United KingdomGood location and friendly staffNice week-end
Stayed in April 2024
Reviewed: April 13, 2024
Dorothy
United KingdomI didn’t like sharing the space with dogs- barking in corridor near my bedroom and next to me at breakfast. Could they be moved to a dogs only area?
Location brilliant and lovely dining area looking outside
Stayed in April 2024
Reviewed: April 12, 2024
Michael
United KingdomRoom was cold on arrival, breakfast service poor and cold food. View from window a brick wall 10 feet away.
Location very good, and evening meal good.Bed comfortable.
Stayed in March 2024
Reviewed: April 10, 2024
Simon
United KingdomShower leaked over the floor.
Ignoring the view of the roof, could see the hills.
Stayed in April 2024
Reviewed: April 9, 2024
Malcolm
United KingdomAs above
No swimming pool available anymore which is a pity
Stayed in April 2024
Reviewed: April 9, 2024
Angus
United KingdomEverything was perfect
Location was great and staff were excellent
Stayed in April 2024
Reviewed: April 8, 2024
Peter
AustraliaInternet didn’t work properly
Beautiful Sunday roast Good value for money
Stayed in April 2024
Reviewed: April 7, 2024
Caron
United KingdomAlthough loved old fashioned decor felt it needs a bit of an update. Also, later bar would have been better!
Very friendly staff. Lovely breakfast and comfy bed. Lovely view from room.
Stayed in March 2024
Reviewed: April 5, 2024
Colin
United KingdomWiFi was almost non existent when you logged on or tried to access at the gar end of the hotel
Excellent breakfast and lovely friendly staff
Stayed in April 2024
Reviewed: April 5, 2024
Peter
United KingdomCould have been cleaner, whole place looks a little tired
Very nice foot, but quite small portions
Stayed in April 2024
Reviewed: April 3, 2024
David
United KingdomThe smell of cooked food everywhere is Fish,meat,cabbage not very nice. The hotel is in need of a massive make over could be a gold mine.
Nice people
Stayed in March 2024
Reviewed: April 2, 2024
Daniel
United KingdomUpon checking in, the staff only provided us with the room number without offering directions to the stairs or lift - In fact, another guest at the hotel ended up pointing out the location of the lift. Additionally, the absence of a pool, which had recently closed down, was not communicated to us beforehand or during check-in. Basic information such as breakfast hours and check-out times were not provided, a service standard even the most basic hotels usually excel at. As well as this, the member of staff did not smile or show any enthusiasm. Furthermore, there was a lack of communication regarding the location of the bar. There are signs for a bar adjacent to the front desk, however we were told the day after that this was now unstaffed. The primary bar is actually situated past the restaurant area, a detail which again was not provided to us. Despite attempting to inquire about the location of the bar in the evening, we were unable to find a staff member at the front desk for at least 20 minutes. Consequently, we opted to go for a drink elsewhere. Improved signage and guest communication would greatly improve the overall experience. As for breakfast, (which ends at 10am incase they don't say), the full English breakfast was notably small and failed to justify its cost.
The room was clean, bright and comfy. The location was great, with some spectacular views nearby.
Stayed in March 2024
Reviewed: March 31, 2024
Jenny
United KingdomWe felt that some of the main meal options would be more suitably described as ‘bar meals’ and priced accordingly Pool area was closed
The room was superb All areas very good indeed, including restaurant, bars and conservatory All very clean and comfortable Breakfasts excellent
Stayed in March 2024
Reviewed: March 26, 2024
Stephen
United KingdomThe menu on offer did provide a limited choice for a vegetarian diet. The breakfast arrangement for cereals etc., could, perhaps, be arranged in a different manner to make accessibility easier.
We had a delightful stay in the Wordsworth hotel in Grasmere. We were very pleased, on arrival, to receive an upgrade to our room, which was comfortable and recently modernised. Very adequate tea and coffee making facilities were provided. All the staff provided friendly and helpful service.
Stayed in March 2024
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