10 Wardour Street, Leicester Square, Westminster Borough, London, W1D 6QF, United Kingdom
#182 of 1,004 hotels in London
Guests' ChoiceBased on 644 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
9.5
Facilities
8.7
Staff
9.2
Value for money
7.8
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Elizabeth
NigeriaFood delivery from uber
Stayed in April 2024
Reviewed: April 4, 2024
Alexandra
Saudi ArabiaA little loud at night
Amazing design, super friendly staff
Stayed in April 2024
Reviewed: March 15, 2024
Loong
MalaysiaThose password were hard to set
Peaceful, clean and very convenient. 2 minutes to train station ..I am heading to Manchester the next morning earliest Train. So is perfect. While restaurant and convenient stall is right around the corner
Stayed in February 2024
Reviewed: March 12, 2024
Nicolas
United KingdomGood location, comfortable room, good selection of streaming services, decent food. Good was delivered quickly to the room. Excellent shower,
Stayed in March 2024
Reviewed: March 5, 2024
Basim
Saudi ArabiaSome furniture needs attention Noises from the street
Location Friendly professional staff
Stayed in March 2024
Reviewed: February 20, 2024
Conceria
ItalyI love the location and also the restaurant is amazing
Stayed in January 2024
Reviewed: January 29, 2024
Elodie
FrancePerfect location, unusual room, Camika at front desk was amazing!
Stayed in January 2024
Reviewed: January 28, 2024
Marie
MaltaEverything was good!
Sleek hotel in the heart of Leicester Square, steps away from Chinatown and major theatres. Room was big clean and comfortable and staff extremely helpful.
Stayed in January 2024
Reviewed: January 7, 2024
Patrizia
ItalyThey welcome us in a special way and we thanks them very much !
Stayed in January 2024
Reviewed: January 2, 2024
Emma
United KingdomNothing at all . Everything was perfect
This hotel is nothing short of amazing. The staff are extremely attentive and very helpful. Rooms are just out of this world and kept pristine clean. Also you couldn't get a better location. We will definitely be returning. 10/10 . Excellent 👌
Stayed in January 2024
Reviewed: December 30, 2023
Peter
United KingdomAir con wasn’t working great
Stayed in December 2023
Reviewed: December 24, 2023
Mark
United KingdomThe shower was nice and powerful, but the water runaway couldn’t keep up with it so the room flooded.
Great location and interesting design.
Stayed in December 2023
Reviewed: December 19, 2023
Displaynameisalreadytaken
Lebanonnot much
room, location, bed, shower, deco, staff, gym, lobby.....
Stayed in December 2023
Reviewed: December 15, 2023
Felicity
United Kingdomprefer loo and shower to be combined.
fabulous and first time in a W. we loved it. staff were excellent
Stayed in December 2023
Reviewed: December 15, 2023
Nail
CanadaNothing
Everything
Stayed in November 2023
Reviewed: December 10, 2023
Richard
United Kingdomeverything
Stayed in October 2023
Reviewed: December 10, 2023
Gerganamg
BulgariaI certainly won't be choosing W London again. The hotel is not my style. The rooms are dark and with terracotta tiles. The sink is in the room itself. I get up early in the morning (around 5-6), but my husband likes to stay up until at least 8. To brush my teeth, I have to wake him up for sure, because the sink is literally next to his head. Bad rating for the interior designer.
I chose this hotel because the one we usually stay at in London was sold out. And they are next to each other. That was the reason to my stay in W London: the location for me is the best and communicative. Our rooms were on the 4th floor and there was absolutely no street noise. The beds are super comfortable, the air conditioner is not audible at all. (I'm writing this because I usually have a problem with the noise of air conditioners in hotel rooms). Breakfast is à la carte. The breakfast waiters are really very nice and polite. The front desk staff were great too. The room was cleaned perfectly throughout all the stay. Overall, my rating for the entire staff is the highest.
Stayed in December 2023
Reviewed: November 26, 2023
Ruth
United KingdomThe mirrors and no handles on doors - led to feeling disorientated Very noisy outside Concern that iPad took a while to come on when trying to sort lighting
Location was great for our theatre trips Clean Good facilities Lovely food Brilliant staff
Stayed in November 2023
Reviewed: November 21, 2023
Larry
United States of AmericaI PAD control of everything in room.
Stayed in November 2023
Reviewed: November 6, 2023
Caroline
United KingdomLocation is perfect for the theatres, Covent Garden, really in the centre of things, so easy to walk around. I really appreciated a cooked breakfast to order. All the staff we encountered were friendly and helpful
Stayed in November 2023
Reviewed: October 31, 2023
Han
Netherlandsmay be stay on a higher stage
I stay in room 215, oppesite lego shop, at night it is very loudly special on saturday night
Stayed in October 2023
Reviewed: October 23, 2023
Lisa
United KingdomThere was nothing to dislike 😀
We loved the location, from the moment we walked in to the hotel the staff were attentive and so helpful. We were able to check in earlier than expected. Our room was beautiful, we had champagne and chocolate cake as we were celebrating a birthday, such a lovely thoughtful gesture. The bed was comfortable and the room had everything we needed and more. I will definitely stay here again
Stayed in October 2023
Reviewed: September 23, 2023
Quee
MalaysiaBathroom have been separated into toilet bowl & shower area .. no need 2 doors .. just one door is easier !
Cosy room Interior design
Stayed in September 2023
Reviewed: September 6, 2023
Ness
United KingdomThere's nothing we didn't like
Upgraded to a suite due to a payment error. Wow, wow, wow! We had no words. It was incredible. And the food.....amazing
Stayed in September 2023
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