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Reviews of Civitel Creta Beach This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Andrea Papandreou 74, Amoudara Herakliou, 71414, Greece

#21 of 70 hotels in Amoudara Herakliou

Guests' Choice

Review Score

Based on 89 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.1

  • Facilities

    8.9

  • Staff

    9.5

  • Value for money

    8.9

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 19, 2024

    9.0
    I had a lovely relaxing stay, which is just what I wanted! Staff were lovely and friendly!
    • Leisure trip
    • Solo traveler
    • Standard Twin Room Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    The sand flys on the beach. Got bitten alot!

    Really liked the resort, so calm and peaceful! Loved all the palm trees. Lovely staff!

    Stayed in April 2024

  • Reviewed: April 12, 2024

    10
    Value for money was mind-blowing and the accommodations were deluxe.
    • Leisure trip
    • Family with young children
    • Standard Twin Room Garden View
    • Stayed 1 night

    That I couldn't stay longer.

    This hotel was the best hotel I have ever stayed at AND the least expensive one I have ever stayed at. The value was off the charts fantastic! I would stay here again over and over. I don't know what it is like in the peak season of summer but we were there in early April. We arrived around 21:00, and this was not an issue at all. We were shown to our rooms and then taken to the restaurant where we were given a "Welcome Snack" of an apple, a banana and a small plate of cold meat, cheese, and veggies with a drink - for FREE - who does that? It was like being welcomed into someone's home, not a hotel. Breakfast was included in the price of my room, and it was excellent. I am not kidding; if I can get this same service and price again, I might go back to Crete just for the hotel, never mind the amazing Greek Island.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    10
    Lovely resort, will stay again.
    • Leisure trip
    • Solo traveler
    • Standard Twin Room Garden View
    • Stayed 4 nights
    • Submitted from a mobile device

    Couldn’t change the language on the tv or airplay

    Everyone’s so friendly; close to the beach; room is awesome, spacious

    Stayed in April 2024

  • Reviewed: November 15, 2023

    8.0
    Large resort with minor issues
    • Leisure trip
    • Couple
    • Bungalow Garden view
    • Stayed 4 nights

    The location is a bit far from everything, but that happens with beach resorts. The Wifi was not good enough for working purposes. Food at the breakfast was varied but the quality was medium. The minigolf was not well-maintained (but we also arrived at the end of the season). Tap water in Crete is not drinkable and it was hard to get drinking water after hours (need to pack up from the supermarket).

    The hotel is located on a small private beach. The pool is nice and clean and the room was large and well-decorated (we had a deluxe Bungalow). Staff was very kind and the entire hotel looks very nice.

    Stayed in November 2023

  • Reviewed: October 30, 2023

    10
    Superb facilities,great setting very comfortable rooms
    • Leisure trip
    • Couple
    • Standard Twin Room Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Not going there for longer!!

    Everything about the place!

    Stayed in October 2023

  • Reviewed: October 30, 2023

    9.0
    5***** - Thank you everything!
    • Leisure trip
    • Group
    • Standard Twin Room Garden View
    • Stayed 9 nights

    The bed mattress was too soft for me. But this not a problem.

    Abundant and varied breakfast and dinner. The staff was very friendly and helpful. Nice garden, nice view. Many program options within the accommodation etc. ping-pong, darts, gym. Everything was perfect, highly recommended!

    Stayed in October 2023

  • Reviewed: October 29, 2023

    10
    Exceptional!
    • Leisure trip
    • Family with young children
    • Standard Twin Room Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing that we did not like, if we would re-visit Krete we would definitely return to this hotel!

    This is a bungalow hotel and the first time we stayed in one - loved it! The check in was speedy, we got there early but the rooms were already available, and we even got an upgrade - thanks so much to Mr. George K. ! The bungalows were huge and impeccable, the hotel was quiet, with lovely gardens + a nice outside space for each bungalow. The cleaning personnel was very discreet, not disturbing in any way. Rooms had everything you could need, including beach towels for the pool / beach. The beach is literally 2 steps, with free chairs. It is sandy and long. We did not use the pool, but looked very nice and was relaxing, as the pool for small kids was in another area. The way the restaurant was organized was great, we never had queues. The food was great (we had breakfast and dinner) and drinks including beer, wine are included, unlike in other places. The restaurant has a great view of the sea and a nice terrace is available. The personnel of the restaurant was great, special thanks to the supervisor, he made us feel very welcome. We received in the rooms bottled water every 2 days or so. The hotel has sufficient parking places. We visited Heraklion and really enjoyed it, better than Rethymnos in our view. Great restaurants, shopping, the museum is also very nice.

    Stayed in October 2023

  • Reviewed: October 21, 2023

    8.0
    Great stay
    • Leisure trip
    • Solo traveler
    • Standard Twin Room Garden View
    • Stayed 4 nights
    • Submitted from a mobile device

    The rooms could be a bit more modern; however, they are great value for the price. The food quality was not always as great as the rest of the experience, specifically the scrambled egg had some weird spices, and the nuggets were almost black inside.

    The staff were exceptional, very nice, and helpful. It is a big complex, but it feels very safe. Please mention your outdoor gym in the booking system, as it could be a big selling point! Loved the access to fresh fruit.

    Stayed in October 2023

  • Reviewed: October 6, 2023

    10
    a good place for swimming in the pool, as little hotel have a pool as big as this
    • Leisure trip
    • Solo traveler
    • Standard Twin Room Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    beach is not the best in Crete

    great swimming pool

    Stayed in September 2023

  • Reviewed: September 18, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    We had just halfboard, but we didn' t know how it works during dinner with drinks. Minigolf course would need a little upgrade

    This hotel has such a nice area! We had bungalow with wonderful seaview, hotel has a private beach, mini golf, we definitely wanted to stay longer!

    Stayed in September 2023

  • Reviewed: August 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Bungalow Garden view
    • Stayed 5 nights
    • Submitted from a mobile device

    Everything was great

    Great property that combines pool and sea. The room was quite comfortable and clean. Great breakfast options. The stuff was very polite!

    Stayed in August 2023

  • Reviewed: August 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    Small bathroom. Very poor water pressure, and almost no option to regulate cold and hot water. There is no option to drink sweet drinks and wine during breakfast and dinner in the half board order, only water.

    Nice room, nice breakfast and dinner. Private beach with sunbeds.

    Stayed in July 2023

  • Reviewed: August 3, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Twin Room Garden View
    • Stayed 9 nights
    • Submitted from a mobile device

    N/A

    Everything was beautiful... The hotel, staff, food, pool beach, rooms .. everything was amazing.. we had the best stay ever at creta beach hotel.. We upgraded to all inclusive, the food was fantastic, something different every night and bbq round pool in day.. 5 star all round.. we are going to book to come next year.. close to the shops.. the beach was lovely, showers on the beach to wash away the sand were a bonus.. massive pool.. friendly, helpful and happy staff.. beautiful bungalow rooms.. especially 521 and 516 which look out onto the sea.. it couldn't have been better.. relax, soak up the sun.. enjoy food till your full special mention to all staff but especially... reception team, and the wonderful cleaning team Sofoklis, voula, eftiduo, uihvices, andrioua, voulia, evangelical.. Just a wonderful time

    Stayed in July 2023

  • Reviewed: August 1, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Bungalow Garden view
    • Stayed 5 nights

    The hotel doesn't have a snack bar or restaurant open at all hours. It's an all-included type of resort, so apart from the lunch and dinner buffets, which only work at set times, we had few eating options (we were on a bed+breakfast only regime). The lady at the pool bar did her best to feed us with the little resources she had though, so we made it work.

    Location is very good. Staff is really lovely and helpful. The view from the bar fantastic. Kids loved all the amenities, and the animation team rocks!

    Stayed in July 2023

  • Reviewed: July 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Bungalow Garden view
    • Stayed 1 night
    • Submitted from a mobile device

    The temperature of the water in the shower was inconsistent. The breakfast had a lot of options, but it definitely was not as good as dinner.

    The location was great. There was a nice pool as well as the ocean. The room was large and comfortable. Dinner was good. There was a large assortment of food.

    Stayed in July 2023

  • Reviewed: June 30, 2023

    8.0
    Modern, friendly stay
    • Leisure trip
    • Solo traveler
    • Standard Twin Room Garden View
    • Stayed 7 nights
    • Submitted from a mobile device

    The aircon wasn't too cold but manageable with access to the beach and pool

    Warm and welcoming staff who were very good in arranging excursions and travelling for you. Clean, modern and spacious room. Access to a pool and private section on the beach which added to a relaxing stay

    Stayed in June 2023

  • Reviewed: June 20, 2023

    10
    Exceptional hotel by the beach close to Heraklion
    • Leisure trip
    • Family with young children
    • Standard Twin Room Garden View
    • Stayed 4 nights

    The hotel was exceptional! The location by the beach has magnificent views yet the hotel is close enough to Heraklion that we could just go out for dinner. We were incredibly satisfied during our stay there (4 nights) and hotel far exceeded our expectations. The hotel staff was very helpful and welcoming. There is a big buffet for breakfast with plenty of options and the pool is pretty large with a pool bar.

    Stayed in June 2023

  • Reviewed: June 8, 2023

    10
    Absolutely beautiful
    • Leisure trip
    • Solo traveler
    • Standard Twin Room Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    apart from the breakfast not that that great and selection very small in the warm breakfast part. Would have been better if chef made omelettes rather than pancakes

    What a beautiful sight. My room was huge. The huts are private the pool the view the aesthetics everything exceeded my expectations

    Stayed in May 2023

  • Reviewed: June 5, 2023

    10
    Nice relaxing place
    • Leisure trip
    • Couple
    • Standard Twin Room Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Great thanks to Eva at the reception who was very helpful and was always available for our different queries!

    Stayed in April 2023

  • Reviewed: June 2, 2023

    10
    Perfect place
    • Leisure trip
    • Solo traveler
    • Standard Twin Room Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    A cozy and beautiful hotel with green grounds where you can take a walk. Private beach and pool with enough sunbeds. The houses are spacious and clean, the service is excellent. I will definitely come back here

    Stayed in May 2023

  • Reviewed: May 19, 2023

    10
    Great Stay!
    • Leisure trip
    • Family with young children
    • Standard Twin Room Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    The staff were wonderful! They decorated my brother in law's room for his birthday and allowed to hang out past check out since our ferry was leaving at night. The hotel is in a great location, beautiful beach and surroundings.

    Stayed in May 2023

  • Reviewed: May 19, 2023

    9.0
    Very nice stay, very kind personnel!
    • Leisure trip
    • Family with young children
    • Standard Twin Room Garden View
    • Stayed 6 nights

    The breakfast room was rather loud.

    Rooms and beach were excellent. Very good connection possibilities to Iraklion.

    Stayed in April 2023

  • Reviewed: May 16, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room Garden View
    • Stayed 4 nights

    The apartment is very good, the room is spacious, big, the bed is very comfortable, the bathroom has everything. Our room was right next to the pool but there was no noise.

    Stayed in May 2023

  • Reviewed: May 15, 2023

    10
    What holidays should be like…
    • Leisure trip
    • Solo traveler
    • Standard Twin Room Garden View
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing at all…which is very unusual for me. LOL 😝 So accomplished and accommodating.

    It’s the kind of place where holiday dreams are made. Even the fussiest of guest (moi) are taken very good care of; with pleasure and enthusiasm. I have never liked all inclusive…until now. The food was better than in the restaurants outside. The staff…Oh My Goodness…heavenly sent. The beds and rooms were comfy and clean. The bathrooms brilliant and spacious. There was animation for kids and teens in French, English and German. Evening entertainment was incredible: Greek nights, Karaoke, Dance classes (at night! perfect 👍🏻), Live music and last and by no means least on the entertainment side…The bar team mixing cocktails and conversation; fabulous. George in Reception is a stand out star 🌟 of the management team and I hope to bump into him in his own hotel one day; if not; I’ll come back here no doubt of that fact. The pool was so refreshing, deep, long, clean and clear; space for laps and lazing. I needed the doctor because I have allergies and ran out of medicine: they sorted ✅ I can’t walk very far because I have joint disease: they made everything reachable ✔️ Blown Away! I really enjoyed my holiday at this TRUE Holiday Hotel 🏨

    Stayed in April 2023

Showing 1 - 25

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