Breakfast

Reception Staff was very friendly and helpfull.

Stayed in October 2023

Breakfast buffet was lovely and offered a variety for both adults and the kids. Vicinity to the beach was perfect! We enjoyed the clean beach and beach bar. The rooms were also clean and ok.

Stayed in September 2023

Nothing wrong.

I really like that they cleaned and changed the towels every day. The food was delicious but a little too repetitive.

Stayed in June 2023

wifi accessibility was only in the main lobby. Lots of mosquitos. Location was far from city center, about 25 minutes away. Couldn’t find the place to get beach towels.

nice big rooms, good air conditioner, great kid pool. amazing sandy beach on premises.

Stayed in October 2022

quite old, bedsheets instead of blankets

Beach, location , zoo

Stayed in September 2022

Bit nearer to town

All very good

Stayed in August 2022

the matresses are awfully hard, me saying who like hard ones, but these are extreme… the buffet breakfast was really mass catering qualilty:(

location amd clean rooms

Stayed in August 2022

Dirty bed, no bathroom supplies at this pricepoint is unheard of, mouse running around outside our door. Wifi unreachable, everything had to be paid for, beachbed, etc. Beach bar not included in all incusive.

Decent location, staff really great, quality drinks. Really well made buildings, pools, awesome plants, flowers, etc. Looks 10/10, food 7/10, pools 7/10, beach 5/10

Stayed in August 2022

pools were not the cleanest

People, clean rooms and service

Stayed in July 2022

The water didn't taste nice. We had to keep buying bottled water. It is a little far away from any town which requires a little organisation if you haven't got a car. There is a bus stop not too far away but you have to find out the timetable beforehand.

I really like being so close to a superb sandy beach with very nice sunset. The room was clean and very confortable. It was very light and it had a little terrace. The food was good and different every day.

Stayed in October 2023

Stuff in Restaurant, old Fashion things

Stuff was nice, some of them…stuff in Restaurant very bad

Stayed in October 2023

The hotel is not a 4 star by any means. Personally, I found 90% of staff either rude or just not bothered, the all inclusive is pretty poor, even after we upgraded to ultra it wasn't really all inclusive and you have to pay for everything after 11pm, without the ultra you can't even get bottled water, breakfast doesn't start until 7.30 am and there usually late with opening and multiple times they ran out of cups and glasses, outside of the dinning area its all plastic or throw away cups, no tea or coffee in your room, so basically you can't get anything before 7.30am, the lobby bar doesn't open until 6pm and at 11pm your paying for your drinks regardless of being all inclusive, the drinks aren't overly priced but there local and pretty rough, managed to get an iron but they had no ironing boards available all week!!I'm pretty well traveled and I had a fantastic holiday based on the people I was with, but for me I wouldn't return to this hotel absolutely not

The pool areas were reasonably big, with plenty of loungers and quite comfortable, the beach area was very nice, nice little beach bar plenty of sun beds, food was hit and miss bur there were some nice dishes and plenty to choose from.

Stayed in September 2023

Booked family room with 2 under 2’s with buggy & luggage - given an upstairs room. Air con not working. Miserable staff, the bar staff were more interested in their phone or their nails. Beach bar couldn’t have been more rude! Mystery pink meat for breakfast.

Good facilities for kids.

Stayed in September 2022

The price you see on Booking.com (£62) wasn't the price paid (£102) I have Screenshots to explain. Only needed a room for the day until our 01.45 flight. (No Breakfast required).

Staff very helpful.

Stayed in September 2022

cleaness in restaurant is not very good, I dont understand how is possible, that in 4* hotel can’t be spoons. Find a spoon is like a fort boyard and if you get from staff is like gold medal celebration. slides in the kids pool are not in 100% condition. non-alco drinks was very sweet and look syntetic. also wine and filter coffe was very low level hotel

great location for familly with children, good near hotel beach (sunbets for 5 euros per day), very good serviced and clean (sunbets cleaning every day). beautiful sunset every day. food in hotel is very very good perfect cleaning service in room every day. from hotel drives bus to city Kos every day. weather in september was beautiful, little bit windy. staff on hotel reception very nice (one lady from czech) hotel zoo for kids beautiful holiday for family with children

Stayed in September 2022

Our shower kept flooding our room, paid for late check out in a family room and was only a double room. Our room was very dirty bugs and spiders all over the walls. Told hotel staff at night as we arrived late to speak to the receptionist in the morning. Spoke to the receptionist in the morning and they said it’s to late we check out soon. Rude staff no help at all

Nothing

Stayed in September 2022

The personal from the reception is not to helpful Food is poor and they use the same food from one day to another day . The mosquitoes and fly doesn't let you to have even a coffee in the balcony, it's everywhere in the resort. Very disappointed, I will never go there.

Stayed in September 2022

rushing to get a sunlounger in the morning - maybe they should be booked at reception

it was well set out - the room was very clean the staff were very helpful - particularly Maria on reception who helped us with a problem we had with a taxi, and Mario who looked after us in the evenings

Stayed in August 2022

This hotel surprisingly has no management: room not ready 45' after check-in, queues to enter the resto, sudden shortage of plates and glasses. No synchronisation of services at all, no manager there. Phone not working. Wi-Fi is there, but it's nearly unusable: disappearing connection, many ports closed. Undrinkable drinks included in the All-In: even water has a specific taste in All-In. Cola is the worst of all. Make it more expensive, but drinkable, please. Food is in 80% cases too salted.

Very professional staff at the reception. Food OK (would have been excellent with less salt).

Stayed in August 2022

not so clean not a 4 stars hotel food in restaurent service in restaurant too expensive for the service

the calm in the room

Stayed in August 2022

didn't think the facilities were anything like 4 star - would never go here again.

Beach was lovely and nice service

Stayed in July 2022

Very nice hotel on the beach, everything was perfect for us. I wish I could go back...

Stayed in July 2022

sometimes were mosquitoes but not every day.You can buy repellent in mini-markets.WIFI is not in a room.There is almost windy every day.

meal was excellent and a lot, they supplement still it, room was clean and for family OK, 2 rooms separate with terase and sea view,beach was 100 meters, clean with showers and small bar, umbrella and beds you must pay, mini golf was nice, 3 euros per person, receptions were polity and friendly,Small mini-market is inside of resort ,open 9-20.

Stayed in July 2022

Lovely outlook from the restaurant

Stayed in May 2022