Reviews of The Luxe Manor This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
39 Kimberley Road, Tsim Sha Tsui, Yau Tsim Mong District, Hong Kong, Hong Kong
#83 of 272 hotels in Hong Kong
Guests' ChoiceReview Score
Based on 348 hotel reviews
8.1Score breakdown
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Cleanliness
8.3
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Comfort
8.4
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Location
9.0
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Facilities
8.1
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Staff
8.7
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Value for money
8.0
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Free WiFi
8.8
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Reviewed: April 24, 2024
Yolanda
Germany23 Reviews2 helpful votes8.0“Perfect location and great service”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Great location. Attentive service
Stayed in April 2024
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Reviewed: April 23, 2024
Daniel
United States of America28 Reviews2 helpful votes9.0“Very good hotel in Hong Kong near Kowloon Park with easy access to all of Hong Kong”- • Leisure trip
- • Group
- • Studio King or Twin Room
- • Stayed 2 nights
The hotel is dated and the decorating is a bit strange, but this did not interfere with my stay.
The location of the hotel was very good in the heart of Kowloon and close to subway. The staff were excellent...very friendly and efficient. The breakfast was good with a good selection from a small hotel. Check-in and check-out were fast and easy.
Stayed in April 2024
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Reviewed: April 19, 2024
Valerie
Singapore1 review9.0“Clean and comfortable.”- • Leisure trip
- • Family with young children
- • Deluxe King or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Carpet in rooms
Location , near to eateries, malls and MTR.
Stayed in March 2024
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Reviewed: April 18, 2024
Chrisrene
Singapore5 Reviews9.0“Good location & service + value for money for rather big room”- • Leisure trip
- • Family with young children
- • Studio King or Twin Room with Extra Bed
- • Stayed 3 nights
- • Submitted from a mobile device
The furniture is a little outdated. If you are particular with that, then you may not like it. Don't expect any views as the buildings are close to each other. Our room happened to face a cafe, so we kept the curtains drawn most of the time.
Staff were very helpful and they arranged all our rooms on the same floor. Our request for twin bed was accommodated. When the extra bed was faulty, they rectified pretty fast. They even change the shower curtain daily for the room. The location was off the main street, which works well for us. It is not too busy and crowded. The hotel is smack in between 2 mtr stations. Though it is nearer to tsim sha tsui station. There are plenty of food options around the hotel. And they are good eatery that recommended by local. If you are a fan of korean food, the street further down has a few korean restaurants.
Stayed in April 2024
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Reviewed: April 17, 2024
Jirawan
Thailand23 Reviews1 helpful vote9.0“good location and value for money”- • Leisure trip
- • Group
- • Superior Double or Twin Room
- • Stayed 3 nights
size of bathroom is too small.
location and friendly staff
Stayed in April 2024
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Reviewed: April 17, 2024
Subramanian
Myanmar5 Reviews9.0“Very comfortable stay at a convenient location”- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
Not much to dislike just the lobby was quite dark
Very clean and supportive staff.
Stayed in April 2024
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Reviewed: April 10, 2024
Consor
Philippines68 Reviews12 helpful votes8.0“Beautiful hotel with modern necessities; small but comfortable with the most pleasant staffs”- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
The rooms are quite small and dark. It’s also fully carpeted so it could potentially bother those with allergies as it happened to us. Breakfast is good but lacks options and quite repetitive.
The property is beautiful and filled with modern necessities. It is also centrally located in the heart of Tsim Sha Tsui with plenty of restaurants and sites nearby. The staffs are extremely accommodating and friendly and would go the extra lengths to make sure our stay is the most comfortable it could possibly be.
Stayed in February 2024
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Reviewed: April 9, 2024
Mariangela
Switzerland24 Reviews1 helpful vote9.0Wonderful- • Business trip
- • Solo traveler
- • Premier Double Room
- • Stayed 2 nights
Perfect location for Shooping, Bar and MTR. Roomservice
Stayed in April 2024
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Reviewed: April 9, 2024
Gill
Japan8 Reviews7.0“Lovely hotel in great location with friendly and helpful staff”- • Leisure trip
- • Solo traveler
- • Superior Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Breakfast not great.
Quirky design, friendly staff, good location
Stayed in March 2024
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Reviewed: April 4, 2024
Johanna
South Africa2 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 2 nights
Nothing really!
Location of property is very good, staff very friendly and we enjoyed our stay! Can not fault anything. Communication with the hotel was very easy and we received prompt responses on all our questions before arrival.
Stayed in March 2024
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Reviewed: April 1, 2024
Gkimi
France43 Reviews4 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
noisy first floors at the back because of the bars, it is better to be higher up
Stayed in March 2024
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Reviewed: April 1, 2024
Linda
South Africa13 Reviews1 helpful vote7.0“Room for improvement”- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room
- • Stayed 6 nights
- • Submitted from a mobile device
Found the staff quite stand offish. The breakfast room male staff were abrupt and unfriendly. Stayed for 6 nights and was not made to feel welcome. No offers of coffee and eggs are made to order. My eggs did not arrive on the first day. I was too exhausted with jet lag to follow up, ate the rest of my brekkie and left. Very slow service on other days. I was also unhappy about the 1000hkd deposit demanded at check in. Receptionist wanted to ‘hold my credit card’ as security and had quite a bad attitude about it. Not handled very nicely and not the welcome I appreciated after an exhausting long haul flight.
Great location! Rooms were a decent size. Breakfast was adequate but very repetitive.
Stayed in April 2024
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Reviewed: March 26, 2024
Dda19
Philippines9 Reviews2 helpful votes8.0“Value for Money”- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Limited restaurant choices. Small tv. No bidet.
Location is good; walking distance to attractions. Helpful staff. Good breakfast.
Stayed in March 2024
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Reviewed: March 26, 2024
Mr
Hong Kong4 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Deluxe King or Twin Room with Extra Bed
- • Stayed 2 nights
This hotel is located in the center of Tsim Sha Tsui, going around is very convenient. Because of short stay, we could not have time to explore more around the hotel, Tsim Sha Tsui seaside, or Jordan shopping area, all within walking distance.
Stayed in December 2023
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Reviewed: March 20, 2024
Cheng
Singapore10 Reviews1 helpful vote9.0“Enjoyable stay”- • Business trip
- • Solo traveler
- • Premier Double Room
- • Stayed 7 nights
- • Submitted from a mobile device
Limited choice of breakfast. Could have more variety and choices of food.
Location of the hotel. Clean and very cosy.
Stayed in March 2024
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Reviewed: March 19, 2024
Mike
United States of America2 Reviews2 helpful votes8.0“We’d definitely stay at the Luxe again.”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
They could have provided more local services information.
Immediately upon walking in you noticed some smell they were pumping into the lobby, it was very pleasant. They lacked room service which was disappointing, they should have had information on local delivery services and eateries. We did have a really cold mini fridge in our room the we appreciated.
Stayed in February 2024
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Reviewed: March 18, 2024
John
New Zealand8 Reviews9.0“Good location, great staff and excellent handy hotel”- • Business trip
- • Solo traveler
- • Premier Double Room
- • Stayed 2 nights
Excellent location - handy for shopping, restaurants etc. The staff were fantastic and very helpful, highly recommend
Stayed in March 2024
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Reviewed: March 17, 2024
Suad
United Arab Emirates51 Reviews8 helpful votes9.0Wonderful- • Solo traveler
- • Premier Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
The windows in the room can be opened, but it's been locked.
Room size and its decoration. Location was good, near mtr stations, shopping malls and restaurants. Staff were helpful and friendly.
Stayed in March 2024
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Reviewed: March 17, 2024
Viljar
Estonia50 Reviews6 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 3 nights
There are some bars next to the hotel and we could hear loud music during the night.
Room was small, but it's okay as we anticipated it. Easy to check in and check out. Staff was friendly.
Stayed in March 2024
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Reviewed: March 15, 2024
Geoffrey
United Kingdom10 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Can't think of anything we didn't like
The hotel was lovely and location was perfect
Stayed in February 2024
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Reviewed: March 13, 2024
Kristine
United States of America25 Reviews6 helpful votes8.0“Great centrally located hotel!”- • Business trip
- • Group
- • Superior Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Lobby felt like it wasn’t finished - kind of tight and cramped
Female Concierge was fabulous and helped my rebook my Hong Kong air ticket. Breakfast buffet was great. Beds were very comfortable.
Stayed in February 2024
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Reviewed: March 11, 2024
Ronilee
Singapore1 review3 helpful votes7.0Good- • Leisure trip
- • Group
- • Superior Double or Twin Room
- • Stayed 4 nights
It has come to my attention that the payment is being charged two days before arrival, whereas the booking platform stated the payment was upon arrival at the hotel check-in. Please advise is this a common practice.
Stayed in March 2024
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Reviewed: March 10, 2024
Wirun
Thailand9 Reviews2 helpful votes8.0“Good location, Clean room”- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
The gym is very small and located in the basement floor without window. I rather go out for running with fresh air. The bed is too soft, I have to stretch my lower back every morning when I wake up. The lighting system in the room. There is no master switch for the light, you have to switch on and off each lamp every time you need.
Location is good. Near Tsim Sha Tsui Station. There are also plenty of restaurants and bars near hotel. The room is clean. Cleaning staff is very friendly and nice. She asked if we need anything every time we met in the hall way.
Stayed in March 2024
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Reviewed: March 7, 2024
Taiu
Japan4 Reviews2 helpful votes7.0“You get what you paid for”- • Business trip
- • Group
- • Superior Double or Twin Room
- • Stayed 2 nights
I hope the hotel receptionist who is in charge of the reservation had more flexibility in terms of changing the length of the stay. I informed the hotel around a month in advance about the change in itinerary, which shortened the stay in Hong Kong from two nights to one night, they still charged me for two nights. Also, the business receipt that was supposed to be ready by the check out was not ready.
The location of the hotel is with the walking distance from the metro station as well as Victoria Harbor. The staff was quite friendly.
Stayed in February 2024
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