Nil complaints.

Everything was great. We had the deluxe room. Which was huge for 2 adults and 2 kids . Also, had half board. Food was delicious and worth the cost. Location is decently close to centre via taxi.

Stayed in August 2025

For us the location was perfect as we were travelling by car from Bosnia to Italy. It was close to the center and close to the highway. The staff was amazing. Its summer time and having an underground parking is just perfect. Also I noticed that they have Halal certification which is essential for us. The hotel is generally good, however I was expecting a bit more for a 5 stars rated hotel. On the way back to Bosnia I have booked the same stay.

Stayed in August 2025

Bedding, cleanliness and staff

Stayed in August 2025

Them property is in a great location and very clean

Stayed in August 2025

Teta sa wellnessa je top! :)

Stayed in July 2025

- Weak lighting in the bathroom and no magnifying mirror. - Light switches next to the bed emitted a strong blue light all night. - Bathroom power socket didn’t work. They said it was for security reasons, so drying hair in the bathroom wasn’t possible – quite odd. - Vegetables at breakfast weren’t fresh.

- Iron in the room - Climate control - Bright room with windows that could be opened even on the higher floor. - Good gym – surprisingly well equipped. It was a bit too hot in there, though (26°C according to the wall thermostat).

Stayed in July 2025

Sadly the jacuzzi wasn't working (again) and neither was the steam room, but as it was 36 deg outside it wasn't necessary. The local craft beer selection has changed and this is not as good as the previous one. But I am being picky here.

Really comfortable and spacious rooms, loved the upgrade! Excellent friendly staff, good food and a beautiful pool with views across the city.

Stayed in July 2025

Picked the hotel for a spa day after a work trip - The Spa area is all the way up on the 10th floor with a full glass front, so you get a brilliant view over Zagreb from the pool, plus it has a very nice sauna and a steam bath. The bathroom in a regular double room was insanely spacious with a really large shower and a bath tub. Everything is super clean, TV channels from all around the world, very spacious room layouts. For the service, the price is very very reasonable, would absolutely stay there again.

Stayed in July 2025

Breakfest is a bit poor for 5star hilton

Room,bed,location

Stayed in July 2025

Parking car it was with payment. I think for guest's who already booked here should to be free.

Almost everything!

Stayed in July 2025

The location was a little out if the area for our needs but the helpful staff sorted out transport for us.

Hotel is very modern, comfortable and gad a lovely gym and pool area. The staff were so friendly and helpful.

Stayed in June 2025

Location is a bit far from city center, area is not interesting. But convenient to get from/to the airport or by car

Good beds, quiet room, great spa ans swimming pool, lovely staff

Stayed in July 2025

A little expensive.

Beautiful hotel, excellent breakfast, great location.

Stayed in April 2025

Check-In lasts veeeery long.

Stayed in July 2025

Some loud guests at the bar :)

The cleanliness was 11 out of 10 :) Staff is super helpful and kind. I am a smoker so I love that there is a dedicated space for coffee and cigarettes. Also, since I travel by car, parking in the garage is a valuable feature for me. Will stay here every time I come to Zagreb.

Stayed in July 2025

The price of bottle water in the room, too high. And for the 3 nights stay we only received one bottle. As an international brand hotel, you do not limit it to one bottle of water per stay. For your members is free every night. So no much incentive to enroll for me to your reward program.

The restaurant & buffet were great. The service staff was friendly. Great detail with the cookie as a welcome party.

Stayed in June 2025

nothing

Lots of good choices at breakfast, room was amazing and staff very friendly and helpful

Stayed in July 2025

The location is convenient to the main bus station (a 7 minute walk). There's nothing interesting to see within easy walking distance of the hotel so you have to take a 4-5 stop tram trip to get to Zagreb's old town. But for 1 night in transit - or if you have a car and want to avoid driving anywhere near the old town - the price was right for the hotel quality and location.

We decided on the Doubletree because of the pool, steam room and sauna. We were arriving late in the day and taking the airport shuttle bus to the airport the next morning. The spa facilities and our room were well kept up and the Oxbo Restaurant on the main floor served good, reasonably priced food.

Stayed in June 2025

The facilities - pool area, jacuzzi, etc. were closed for maintenance. We visited the hotel intentionally to use these! The AC in the room was also very noisy.

Very nice and modern hotel, with very nice views too.

Stayed in June 2025

Maintainance Wellness area...

Stayed in June 2025

Hilton is becoming more and more miserly. Breakfast costs are out of control. We had two bottles of complimentary water because of being a gold Hilton Honor member. For non-members, you will be up for 3 EUR for a small bottle of water. The coffee selection was awful - not drinkable. Milk containers are so small you need to use two (your entire quota) for one coffee. Why not provide free water and decent coffee and a 500 ml container of milk? Here's an idea, throw in some soft drinks and confectionary for free for those travellers who arrive late and do not like the idea of spending 4-5 EUR for a soft drink or chocolate bar. We had to pay an additional tourist tax of c. 6 EUR on top of the 190 EUR for the room. I couldn't even claim the accommodation on my Hilton Honors as I had booked through a booking.com. Very disappointing but this unfortunately seems to be the world we live in.... Just a side note, I stay at a hotel in Sydney that is as good as Hilton and has a free mini bar - consume the lot at no cost. I would add it is booked out for months.

Room was clean and tidy and the bed was comfortable. The biscuits provided by reception were a nice touch.

Stayed in June 2025

Nowhere to do mat work in gym, apart from right by gym reception. Breakfast rather expensive for what it is, and not a very user-friendly layout. More space in fridge for own things would be useful.

Comfortable room with great bathroom. Lovely pool and gym. Very helpful staff.

Stayed in May 2025

far away from the centar and rooms are a little old but staff really nice its good option for that amount of money

Stayed in March 2025

Breakfast offerings were not really what we wanted, and the buffet arrangement wasn't very user-friendly. I'm only being picky as the breakfast is relatively expensive. Nowhere in gym for stretching/mat work, though mats were provided. The space could do with reorganising a bit. More space in fridge for our own stuff would have been appreciated.

Lovely staff on front desk. Comfortable room and bed. Great bathroom. Luxurious pool with sauna/steam room, and well-equipped gym. Easy transport to centre.

Stayed in April 2025