Ilica 14, Lower Town, 10000 Zagreb, Croatia
#43 of 89 hotels in Zagreb
Guests' ChoiceBased on 898 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
9.8
Facilities
8.4
Staff
9.4
Value for money
8.4
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 3, 2024
Kathy
United States of AmericaI couldn't find outlets in the room for charging, I had to move the refrigerator to find a plug. I was only there 2 nights but the maid never came. If the room cleaning was only every other day, it would have been nice to know.
Location, the style, the breakfast. staff seemed well trained.
Stayed in May 2024
Reviewed: May 2, 2024
Ellen
IrelandThey gave us plenty of warning but you do have to walk up steps to access the hotel, and all of the rooms. There is no lift.
Great location and very helpful staff.
Stayed in May 2024
Reviewed: May 2, 2024
Denise
United KingdomStairs - no lift - but not sure where you would put one to be fair.
Fantastic small hotel near the heart of the city, so plenty going on around you, but the hotel itself is in a quiet, relaxing location. Lovely rooms with good facilities.
Stayed in April 2024
Reviewed: May 2, 2024
Filothei-alkisti
GreeceLovely hotel, super clean, very friendly staff. Basic but of high quality breakfast.
Stayed in April 2024
Reviewed: April 29, 2024
Jo
United KingdomNever managed to get TV to work, despite being told it was ok & how to operate. The TV was unable to pick up a signal
Very helpful staff Very clean Perfect location for our visit
Stayed in April 2024
Reviewed: April 28, 2024
Nicola
United KingdomThere was no lift but the staff offered to help with the bags.
The staff were very friendly and helpful, the room was very well furnished and comfortable.
Stayed in April 2024
Reviewed: April 27, 2024
Marion
United States of AmericaThin walls, loud guest
Location
Stayed in April 2024
Reviewed: April 24, 2024
Brindle
United KingdomNothing
Great location for access to all amenities , very clean and welcoming
Stayed in April 2024
Reviewed: April 24, 2024
Aida
ItalyBeautiful
Everything
Stayed in April 2024
Reviewed: April 23, 2024
Yll
KosovoBreakfast was very good
Stayed in March 2024
Reviewed: April 22, 2024
Cathy
United States of AmericaThe room wasn’t cleaned daily. The housekeepers dropped off clean towels but left our used, empty glasses and dishes. Would have liked complimentary bottled water in the room.
Location was great. The front desk guys were very helpful and friendly
Stayed in April 2024
Reviewed: April 22, 2024
Peter
AustraliaNo smoke-free areas for breakfast. No elevator (this didn't bother me, but lack of access for disabled people is an issue).
Enjoyed the breakfast and the location of the hotel. Close to everything, particularly to the trams, restaurants, and historical parts of the city. Staff were very friendly and helpful. Great place to stay if you are a first-time visitor to Zagreb.
Stayed in April 2024
Reviewed: April 21, 2024
Peter
CanadaCompared to other hotels in this price range, the breakfast was not as good.
The staff were very helpful and recommended a nice restaurant for dinner.
Stayed in April 2024
Reviewed: April 15, 2024
Mina
SerbiaThe location and terrase
Stayed in April 2024
Reviewed: April 14, 2024
Anja
SloveniaReally nice stay in the city center. Family friendly
Stayed in April 2024
Reviewed: April 11, 2024
Cal
United KingdomNothing
Great location, friendly staff and great coffee
Stayed in February 2024
Reviewed: April 7, 2024
Sergii
Ukraine- I suspect, the room was a bit smaller than 20 meters, so not too much space, but for us it was OK, as we had only hand luggage; - A bit sad that such a lovely place offers only breakfast and bar, we would’ve been happy to have a dinner there as well.
- A marvelous location — exactly the center of the city, close to Jelacic square and just next door to the upper city funicular, yet on some distance from Ilica street and thus, quiet; - Helpful staff guided us with our questions; - Breakfast with orange juice, omelette, nice coffee and pastries.
Stayed in April 2024
Reviewed: April 7, 2024
Francis
AustraliaQuiet, comfortable and amazing staff.
Stayed in April 2024
Reviewed: April 4, 2024
Eniko
RomaniaAll was perfect
Loved location and design of hotel
Stayed in April 2024
Reviewed: April 2, 2024
Mandy
United KingdomThe controls for the air conditioning did not appear to be working and our room was very hot at 26 degrees C. We opened the window!
Excellent location with very helpful staff. Our room was small but comfortable and exceptionally clean. There was a good breakfast selection and excellent coffee!
Stayed in March 2024
Reviewed: April 1, 2024
Dijana
Bosnia and HerzegovinaSlab internet, nedostatak bade mantila😊, ali nista strasno, vratila bih se opet.
Za hotel sa tri zvjezdice sasvim u redu, cisto, ljubazno osoblje, dorucak OK , lolacija fantasticna.
Stayed in March 2024
Reviewed: March 26, 2024
Tatjana
SerbiaThe room is small but it has character. Not many things not to like.
Great location. If you like staying in venues with a long history this is for you. Nice and clean. The staff was pleasant. The breakfast was diverse enough for all tastes.
Stayed in March 2024
Reviewed: March 25, 2024
Carl
United States of AmericaQuaint and historic location.
Stayed in March 2024
Reviewed: March 25, 2024
Lisa
United KingdomShower in room very small and bathroom very smelly
Very central Great staff helpful and friendly
Stayed in March 2024
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