The internet speed was unacceptably sluggish, prompting me to procure my own connection from a private provider. Consequently, I deducted one star. Additionally, the lady receptionist lacked kindness during check-in, leading to the deduction of another star.

Location excellent, near to the tram line and bus stop. Beautiful location, Room size and beds are fine. The senior staff or staff at the front desk was super friendly.

Stayed in May 2024

We could hear the other people in the hotel.

Room is very clean , comfortable , spacious bathroom , mini bar .

Stayed in May 2024

nothing

location and staff

Stayed in April 2024

Parking has to be paid additionally. Room itself was a bit small and 'outdated'. Wardrobe and furniture should be a bit modernized.

Location. Staff. Cleanliness. Cozy beds.

Stayed in April 2024

The room was a bit crammed with an extra bed, however it was comfy and we sleept well.

Excelent location, great staff, will come again.

Stayed in April 2024

Nice place in very beautiful location.

Stayed in April 2024

A bit noise from the street

Nice restaurant

Stayed in April 2024

I didn’t dislike anything about the property. It was great!

Lovely room and terrace and in a beautiful setting. Staff were lovely and friendly. Restaurant was very good, we ate there every night.

Stayed in April 2024

The rooms do need a bit of updating but overall not bar at all.

Location was perfect. Serene and quiet nestled In the hill top of the castle district. A few minutes walk away though you have tons of restaurants and bars in every direction. Best of all was the restaurant RISO which is on the hotel premises. The food is perfect.

Stayed in April 2024

Breakfast could be better

Pleasant personal. Great location and confortable and clean rooms.

Stayed in April 2024

Nothing.

Super location, friendly staff,good breakfast, relaxed atmosphere.

Stayed in April 2024

The breakfast was really disappointing. Very small. There was no choice. And the coffee was horrible. The terrace in the room was OK. But not like in the photo of the hotel :(

The location is amazing! Very cozy, a couple of minutes walk from the Fisherman castle. The bathroom is nice, there’s a possibility to have a bath. Complementary wine and a welcome drink were amazing

Stayed in April 2024

Breakfast quality could be much improved

Location, friendliness of staff, welcome drink, extra bed for our child, comfortable beds

Stayed in March 2024

Nothing to dislike.

Restaurant was excellent, high quality and great value for money.

Stayed in March 2024

That even if I booked it, I paid for it and everything was on my name they still used my husbands name on the bill and on the tv in the room. I found this a bit sexist.

Spacious rooms, clean bathroom and room, good minibar

Stayed in March 2024

restaurant was great

Stayed in March 2024

Quiet location The food in the restaurant is very nice can’t wait to go back and enjoy it (michelin star) By the way very cosy too Also at the breakfast buffet are plenty of choice

Stayed in March 2024

It is a pitty that the sauna is "only" an infra-sauna. Finnish sauna would be great.

I come to this hotel on a monthly bases. Everything is nice, clean, close and fast. The receptionist - Lili is very nice and helpful. Great value for money. I will be definitely coming back.

Stayed in March 2024

From the moment I arrived, the property exceeded all expectations. Nestled in an idyllic location, it offered a perfect blend of comfort, style, and tranquility. The attention to detail in the design and décor of the property added a luxurious touch to the entire stay. What stood out most was the seamless integration of modern amenities with the natural surroundings, allowing for a peaceful retreat without sacrificing convenience. The rooms were spacious, impeccably clean, and equipped with everything needed for a comfortable stay. The staff was incredibly welcoming and went above and beyond to ensure we had a memorable experience. Their recommendations for local dining and activities enhanced our visit significantly. The outdoor spaces, including gardens and a pool area, were beautifully maintained, providing a serene spot to relax and unwind. The commitment to providing an exceptional guest experience was evident in every aspect of our stay.

Stayed in December 2023

Fantastic location, comfortable room, good breakfast and good service.

Stayed in March 2024

Great location, excelent restaurant Riso in the hotel, very nice staff, especialy Lili...thank you:)

Stayed in February 2024

Thank you guys

Stayed in March 2024

It was a really nice stay and excellent service. Special thanks for the receptionist girl, Lili who was very helpful :)

Stayed in February 2024

The location of the hotel is quite a climb if you arrive from the airport with the bus and metro and carry a suitcase. But reaching the hotel you will notice that it was worth it.

The restaurant connected to the hotel is excellent and the staff very helpful. Special thanks to Lili at the reception who facilitated with the exit payment.

Stayed in February 2024