Automatic doors. Cctv

It was acceptable for the fees we paid

Stayed in March 2024

On arrival took a lot of time for staff to find my booking. Staff members (and probably their friends) were constantly standing outside the front door, blocking the entrance, didn't bother moving out the was even when seeing guests trying to get in. My battery bank and phone charger went missing from the room. Needed to chase it up with reception. Got it back after a few days without the charging cable. Needed to chase staff for toilet paper, bin bag and shampoo. As I stayed for 9 days and there was initially left only 3 shampoos in the room.

Towels started being changed after a few days.

Stayed in December 2023

The equipment in room was often old and broken (the window etc.

Breakfast, specifically very kind staff

Stayed in September 2023

My biggest complaint is with reception...when i got there late in the evening of the 18th Aug (my flight had been delayed), i went to pay for my room by card but for some reason none of my cards worked?????...my debit card, my revolut card and my credit card, all three!! alll of these had funds and all cards worked fine everywhere else, luckily i had some cash on me but i ended up having to pay half euro and half HUF so I had to go to an ATM then to get more money and all my ready spending money in HUF was used up for this payment, because I only got 10,000 notes from the machine the receptionist had no change so I was still due to pay 3000HUF. I went to pay this when I got a quiet moment at reception, I met a different receptionist who had no knowledge of this or any record of it on the system so she phoned him personally to get the information, after that conversation I was then told I had to pay 6000HUF rather than 3000HUF, I worked it out and it seemed correct going by the rate on that day but I was annoyed that I was put in this position in the first place, there was nothing wrong with my cards, they all worked well everywhere else and my bank did not freeze them. This has never ever happened me in any other hotel or any other establishment ever. I just hope now that my card will not be charged as I have paid the full amount in cash. The reception is not a very welcoming place in general, the hotel needs an overhauling in the decor, there is a damp smell of must in the corridors, the carpets are worn out and needed to be replaced. That said the rooms themselves are good enough but I had to wash the cups again myself, the fridge wasn't clean and neither was the glass table....I have worked as both a receptionist and a chambermaid over the years so I understand the challenges behind the scenes but I found these few issues unacceptable

The room itself was fine, unusual decor in the room and no curtains on the windows was a bit unsettling but the bed was comfortable, the room was 'roomy' very good water pressure in the shower, very good wifi, everything you needed, so no complaints there

Stayed in August 2023

The bed was awful, you could feel the springs in your back and it was super loud. Also our shower door couldn’t fully close so if you’re weren’t cautios the entire bathroom would become wet.

The location was nice, very close to the metro

Stayed in August 2023

This review is hidden because it doesn't meet our guidelines.

The personal wars not friendly. The Wi-Fi was mostly not reachable and very slow.. the surrounding of the hotel wash off not clean. There were not many choices on breakfast..

it was close to the fair center got it was closer to traffic net work

Stayed in May 2023

Not very professional staff and poor quality breakfast

Location and price.

Stayed in April 2023

I didn't like the billing as I couldn't use OTP SZEP card and credit card (for shared billing), the room is a bit noisy and I booked an french bed but it with 2 single mattress so it wasn't comfortable. The lift wasn't working properly for call. And the breakfast would be with more variations.

I like the closeness between the hotel and Laszlo Papp Arena Stadion.

Stayed in February 2023

It’s not what I didn’t like because it was a budget hotel and a good price but it is a well worn. I’ve stayed in cheaper hotels with better upkeep. Saying that if you are after luxury pay the higher prices

Hot water, powerful shower, warm room, bed was ok too

Stayed in December 2022

The bathroom had a broken door, which could not be closed, the shower couldn't be hung on the wall, you had to hold it in your hand during use, and the coffee at breakfast was awful. Poor breakfast, not for a 4 stars hotel. The carpet was old and a bit worn, it should be cleaner.

Location-near Papp László Budapest Sportaréna where we attended a concert. We could reserve a parking place for our car. The room was large and nice.

Stayed in November 2022

no cleaning in the room after the first night, the bathroom was not properly cleaned, no variety on breakfast, room key damaged twice a day (need to go downstairs to reprogram it), only one elevator working, personnel not speaking English

location near Papp Laszlo Arena; garage facilities

Stayed in October 2022

Service very bad Cleaning no good

I like one a little old Lady who works at reception. That all !!!😥

Stayed in October 2022

The hotel wasn’t cheap but was really outdated. Our room wasn’t cleaned in the three days we were there which we thought was strange. I wouldn’t recommend breakfast….

We needed to be in the Budapest Arena for a concert so the location was great for us. Staff was friendly and accommodating

Stayed in July 2022

poor English language

location

Stayed in July 2022

WI-FI did not worked in our room, in the lobby signal was ok, but the speed was limited. I couldn't do an online meeting while we were in the hotel.

We stayed at this hotel because it is close by Arena where the concert was. If you are going to the concert and you are not looking for some comfort, this hotel is ok choice.

Stayed in July 2022

Room was quite disappointing. Not the cleanest room I've been to. Sagging mattresses with squeaky bed frames. Definitely needs refurbishing.

Location was excellent (near the concert Arena). Staff was very friendly and helpful, we arranged everything promptly. Private parking available for a fee (reservation needed).

Stayed in July 2022

The street next to the hotel is noisy, even at night. The room didn’t have the AC, so it was either noise with the window open or being hot with the window closed.

Staff is exceptional. Everything went smoothly. The breakfast was awesome.

Stayed in May 2022

Cleanliness should be better.

Rooms are pretty decent in size, and you have everything that you need for a few nights stay. Breakfast was nice.

Stayed in May 2022

Of 4 lights bulb only 1 working

Best offer for that money

Stayed in May 2022

There was no shampoo the next day. COMPLETELY! Not very clean in the room. Small sink. Troubled area.

Staff is very pleasant. The parking is good.

Stayed in December 2021

The button-panel for the toilet is about to fall off and dirty; soap dispenser in the shower had basically water inside; the other one next to the hand-wash was empty; bed-sheets had stains on already upon arrival; wardrobe door was broken.

Great location, super nice and helpful employees.

Stayed in November 2021

The rooms are a bit old, they were cleaned and fresh towels brought every day. But some of the things just looked bad (sink, carpet).

The location was good, the staff was great. They were available at all time and very helpful. The parking at the location was great.

Stayed in November 2021

my room was old and had a lot of damaged furniture. it was also stained on the carpets. they cleaned my room but did not replace the used towels.

I liked the garage! the staff was very friendly and helpful.

Stayed in October 2021