The villa we were allocated was directly behind the scooter shed and beach road. Extremely noisy and particularly early. One morning someone was doing some hammer work at 4:45am. Day 1 and 2 decent housekeeping, this deteriorated as the stay went on. I felt for the staff as this was one of those resorts where a great deal of the guests all thought they were special and I witnessed some just plain rude, demanding and arrogant individuals who thought they could be just that. The consequence unfortunately was that whilst every available effort was made trying to keep those people accommodated this then creates a surplus for those who simply don't push. It depressed me enough to reconsider my holiday choices.

Beautiful design leading to a wonderful setting. Nice private space Beautiful bar view over the entrance. Very helpful staff. Special shout to Ein. Hope I got that right as I did not have my glasses on when trying to get the name off the badge. She was really upbeat and tried very hard to remember every detail of everyone staying.

Stayed in May 2024

Located in a gated estate, grounds are beautiful, all the staff are super kind, friendly, responsive and willing to do anything necessary to make your stay great. Villa was beautiful, real luxury, quiet and peaceful. Access to the private beach and shopping center are super easy. Drivers take you everywhere with a smile. Spa was great too. WiFi was excellent. I enjoyed every moment of my stay.

Stayed in April 2024

Minor leakage in AC (near wardrobe)

Pool villa was exceptionally spacious, well maintained with indoor and outdoor shower

Stayed in March 2024

Nothing...truly, all was great!

The property was beautiful, the room was huge and the staff was excellent! The restaurant was also fabulous and we enjoyed breakfast, as well as one of the buffet dinners.

Stayed in February 2024

I CAN'T FIND ANYTHING TO BE MENTIONED.

Literally: EVERYTHING!!! PEOPLE, AND VERY SPECIALLY THE VILLA. GYM, AND BREAKFAST WERE EXCELLENT TOO.

Stayed in February 2024

Wonderful customer service and very clean

Stayed in December 2023

Nothing

The room was huge, luxury and very comfortable. Friendly and helpful stuff. The hotel is beautiful.

Stayed in December 2023

Main restaurant was just okay. Good could have been better. Staff were fantastic.

The staff were amazing! Very friendly and helpful. The villa pool was beautiful and a lovely retreat.

Stayed in December 2023

Nothing we didn’t like. Had a wonderful stay.

Very good location. Staff were very friendly and helpful. We were on our honeymoon and they went the extra mile to make our stay amazing. The private beach area was an added bonus.

Stayed in November 2023

Everything about it, it was exceptional! From the staff to the location to the food it was all amazing and I couldnt recommend it more.

Stayed in November 2023

The private beach was a 7 minute walk away on not the nicest public street with no pavement, some might find this not acceptable. I would also have preferred if the water provided at the beach was cold. Though really nothing major and I would want to visit again.

The villa was great, I really liked the outside living room and the outdoor shower. Alla Carte breakfast was also impressive, try nasi goreng. The dinner restaurant was also quite good.

Stayed in October 2023

Our original villa was at the back of the property and we heard some road noise on our first night. I asked if we could move and they were very accommodating and moved us to a quiet villa in the middle of the property

Stunning property overall and incredible service. The best service of any resort I’ve stayed at. Amarterra has the luxury resort feel with the added privacy of your own villa. The villas are beautiful, well maintained and the communal pool/bar/gardens are luxurious. Breakfast was also amazing. By far the best resort we have stayed in during any visit to Bali.

Stayed in October 2023

Very good breakfast! We loved the tropical smoothie bowl

Stayed in October 2023

The food at the restaurant is a little bit expensive for the quality served, I got some much more tasty and designed meals in Bali. Breakfast was ok but the avocado toast has almost no avocado, the eggs Benedicts could be improved, some rucula, a better sauce, better bread / more toasted. And a few details mainly concerning the food. The rest was exceptional. As well ... Almost no Arrak cocktails.

Their exceptional attention to details. The staff kindness, smile, the "I can do" attitude to accommodate any wishes. They obviously care about their clients and it will for sure make me or my friends come back.

Stayed in October 2023

Beautiful grounds, clean and well maintained, quiet and private, villa facilities were excellent.

Stayed in October 2023

It was like a little oasis and temple at the same time. The staff is well trained and goes out of their way to make your stay heavenly. The villas are amazing, we did not want to leave.

Stayed in October 2023

A truly unforgettable experience at Amarterra surrounded with lush luxury, clean resort and impeccable service throughout the whole stay. The staff was extremely kind and helpful with any request we had. We loved our beautifully designed villa and the yoga class! We found that the location of the resort, was very convenient and super close to the beach and shopping area. Would love to return here :)

Stayed in October 2023

There were two showers in the bathroom, which one was considered indoor (and the other was an outdoor one), however, the indoor shower was actually also outdoor. Also, the villas are very close one to another, so you can sometimes hear your neighbors while relaxing by your private pool.

Amazing villa, one of the best rooms we ever stay ay. Very kind staff, basically was the best way to ends our trip in bali. Brakefast was very tasty and had many options.

Stayed in September 2023

The ambiance, the location, the staff.

Stayed in September 2023

That I wish I could’ve stayed longer

The villas were absolutely gorgeous. Clean and friendly staff

Stayed in September 2023

Everything was so good. I love this place

Stayed in September 2023

Villas are amazing, staff are exceptional always happy to help. Breakfast is very good with a wide variety. Amazing stay overall

Stayed in September 2023

N/A

Staff were very friendly. My daughter was sick on our last night, one of the staff helped us with organising a doctor and even organised comfort food for her. Very thoughtful of him.

Stayed in September 2023

Staff was super friendly, great service

Stayed in September 2023