P.O. Box. 41 Jl. Pratama 34A, 80363 Nusa Dua, Indonesia
#36 of 66 hotels in Nusa Dua
Guests' ChoiceBased on 1308 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
8.4
Facilities
8.5
Staff
9.0
Value for money
8.2
Free WiFi
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 May 2024
Câmara
AustraliaGreat and friendly staff
Stayed in April 2024
Reviewed: 8 May 2024
Michael
New Zealandview from our room, not all rooms have garden view
breakfast was lovely, chilled food kept in a cool room looking onto the beach. Good friendly staff. Kept the beach tidy, staff cleaning every day. Room a bit dark and view not so good.
Stayed in May 2024
Reviewed: 7 May 2024
Ákos
Hungary-
Very good quality, very kind personal, good facilities, great garden. 😉 Fine pool bar.
Stayed in May 2024
Reviewed: 5 May 2024
Elena
AustraliaThe beach really smelt bad even though it was clean and tidy.
Staff were so friendly and breakfast was great and extra activities were a bonus. Lovely dinner and show on Friday.
Stayed in March 2024
Reviewed: 3 May 2024
Jacques
South AfricaNeeded to book 2 rooms for a family
Breakfast was quite nice
Stayed in April 2024
Reviewed: 29 April 2024
Susan
AustraliaThere was a problem with checking in. We had booked two deluxe rooms and a bungalow. The two deluxe rooms were damp and musty - the floors were actually wet and slippery from condensation from the old air conditioner. Some of the deluxe rooms are directly behind the bungalows and get no sun. It took a couple of hours for the staff to arrange new rooms which was difficult for the children who were very tired after their journey. Finally one of the deluxe rooms was upgraded to a bungalow and another lovely deluxe room was found for us.
The bungalow rooms are beautiful. The location is fantastic right on the beach. Excellent breakfast and good service at Ratna restaurant. The staff are welcoming and provide friendly service. Ratna caters for all dietary requirements and and the chefs are happy to modify meals. A wonderful place for families with lots of activities for the children.
Stayed in April 2024
Reviewed: 29 April 2024
Denis
CanadaAir conditioning leaking
Very good
Stayed in April 2024
Reviewed: 27 April 2024
Hayssam
Saudi ArabiaThe rooms need just a little bit of extra care.
The location the staff the scenery the beach the style of the hotel it was interesting and different
Stayed in April 2024
Reviewed: 19 April 2024
Paola
Australiamy balcony wasn't with garden view 😒 just a wall in front . the room was too dark .
staff friendly, all well organised
Stayed in April 2024
Reviewed: 18 April 2024
Kevin
AustraliaN/A
restaurants were great and the breakfast buffet excellent!
Stayed in April 2024
Reviewed: 16 April 2024
Kate
New ZealandNothing
Everything
Stayed in April 2024
Reviewed: 16 April 2024
Marc
AustraliaBeautiful resort built in Balinese style with many artistic features, well established garden with old trees and coverage, ongoing maintenance of property by staff, breakfast hall with a very nice choice of foods, short distances with beach on the one and pool with bar on the other side.
Stayed in April 2024
Reviewed: 16 April 2024
Jacinta
AustraliaThe staff made you feel very welcomed.
Stayed in April 2024
Reviewed: 15 April 2024
Corrie
FranceCould have been more vegetarian options in the restaurants. Would have liked a decaf coffee in the morning and alcohol free beer. But this wasn’t common anywhere. Although the shop across the road sold zero alcohol beer.
The staff. The room. Facilities. Great beds, and pillows. Lovely location. Sweet vibe. Good security. Garden kept inaccurate. No little on beach. Private. Shop across the road. Genius having a 24 hr restaurant with jet lag!
Stayed in April 2024
Reviewed: 13 April 2024
Heidi-jane
New ZealandPool was fabulous. Staff were exceptionally welcoming and friendly. Our villa was clean, roomy and beautiful. Cultural performance was outstanding.
Stayed in April 2024
Reviewed: 12 April 2024
Meg
AustraliaFood by the pool would be great
Had everything you need, the spa and pool bar were great
Stayed in April 2024
Reviewed: 12 April 2024
Lucy
United KingdomIt felt over-developed and areas of the hotel were malodours (smelt like stagnant water).
The room was a lovely size and had all the amenities we needed
Stayed in April 2024
Reviewed: 9 April 2024
Jacques
South AfricaRooms a bit small - not family orientated
Would have loved a bigger room for family, but they were quite accommodating to assist.
Stayed in April 2024
Reviewed: 6 April 2024
Hayley
AustraliaRoom smelt a bit musty, however with the door open a bit that got rid of the smell.
The place was beautiful ❤️
Stayed in April 2024
Reviewed: 30 March 2024
Maurice
AustraliaProgram of activities and entertainment not known to customers. Mosquitoes prevailing, too many stairs. Dinner food average
Calmes and friendliness of staff
Stayed in March 2024
Reviewed: 25 March 2024
John
AustraliaCan't think of anything
Friendly relaxed atmosphere
Stayed in February 2024
Reviewed: 25 March 2024
Graeme
AustraliaWe had a room move due to heavy rain and our room flooded. Water running down wall and under patio door. Didn’t really feel safe with electrics in room. Moved to a room with no view and stuffy smell which we suspect had not been used for a while. Overshadowed the rest of our stay.
Staff were great and resort was clean and very beautiful. Good food choices and activities.
Stayed in February 2024
Reviewed: 15 March 2024
Evgeniya
United Arab EmiratesVery dirty ocean, maybe it was a raining season, but we could never swim, water is either far away because of low tides, or water is close but full of seaweed, no one bother to fix it or clean the beach anywhere in Nusa dua. So if you are looking for a great beach staycation, forget about Bali. Gym is very hot, not well looked after, rust is everywhere
Good breakfasts, great green territory, good spa
Stayed in February 2024
Reviewed: 14 March 2024
Salina
NetherlandsLovely place to stay in Bali
Stayed in February 2024
Montemaggiore al Metauro, Italy
Irving, USA
Vitrolles, France
Tsu, Japan
Bloemfontein, South Africa
Pula, Croatia
Vrbanj, Croatia
Katunayake, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content