Sayan, 80571 Ubud, Indonesia
#79 of 390 hotels in Ubud
Guests' ChoiceBased on 90 hotel reviews
9.2Cleanliness
9.4
Comfort
9.4
Location
9.5
Facilities
9.4
Staff
9.5
Value for money
8.4
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 23, 2024
Faruk
TurkeyOnly thing that i can complain was the bed. It was making noise.
The view was exceptional.The food was the best in Bali.All the staff was friendly and welcoming us with a beautiful smile thank you for making our days happier.
Stayed in April 2024
Reviewed: April 6, 2024
Vladimir
United Arab EmiratesIt is not a.new hotel
Super Hotel in JUNGLE, small cozy
Stayed in February 2024
Reviewed: December 27, 2023
Samer
CanadaNice Villa, polite and friendly staff, nice activities to explore with the family in surrounding area such mild white water rafting, visiting rice and coffee plantations…etc
Excellent location, great staff and beautiful facilities
Stayed in December 2023
Reviewed: December 3, 2023
Lin
Hong KongThe hotel staff are very friendly, helpful, polite and gracious.
Stayed in October 2023
Reviewed: October 16, 2023
Jill
United KingdomYoga
Stayed in September 2023
Reviewed: August 31, 2023
Julijana
CroatiaI liked everything
Great service, facilities and exceptional stuff! They even prepared small surprises for me because this trip was gift for my Bday:-)))
Stayed in August 2023
Reviewed: August 6, 2023
Totor
FranceThe staff was the best we have ever seen in the many nice places we have been to. Service unparalleled, attention to detail was impressive. The spot idyllic.
Stayed in August 2023
Reviewed: August 1, 2023
Matthew
United KingdomAll good!
Excellent staff and very peaceful location. Breakfast and dinner was excellent and concierge very helpful. The brunch on Sunday was amazing. Large room which was well appointed with great view of jungle and river
Stayed in July 2023
Reviewed: June 29, 2023
Salma
United Arab EmiratesLimited food outlets. This property could have more F&B options to accommodate different food requirements
The design, location, and service in exceptional. A true ultra-luxury experience. Location is fantastic and close to everything. The staff were trained well & the rooms were spacious.
Stayed in June 2023
Reviewed: June 24, 2023
Ipek
TurkeyStaff is very caring to their guests.They are always fast to respond with their service quality. Breakfast is very good. The ambiance is very cozy. I enjoyed and felt so relaxed in my every minute. Highly recommend for a couple trip since it is very romantic. It is also valuable to others whom want to clear their mind
Stayed in June 2023
Reviewed: June 3, 2023
Ahmed
Canadaprofessionalism of the staff
Location
Stayed in June 2023
Reviewed: April 26, 2023
Mohand
Saudi Arabiadefinitely NOTHING!!
Everything was absolutely amazing, nothing can beat Four Seasons Sayan. Honestly, from the moment we stepped into the hotel until checkout experience is 10/10.
Stayed in April 2023
Reviewed: April 20, 2023
Elmarie
United Arab Emirateswine selection can improve
The best hotel we have ever stayed in. The gardens are pristine, the service is outstanding and food and drink service something out of this world. There is no need to leave the hotel as all the amenities is on the premises and the quality of food outstanding. The rooms are gorgeous and cleaned to perfection with all the amenities that you require. Dewa, Robby and all the staff were outstanding.
Stayed in April 2023
Reviewed: April 2, 2023
Kris
Maltamost of things where fully booked mostly was a trick
nice ambiance excellent atmosphere
Stayed in April 2023
Reviewed: March 18, 2023
Han
Singaporenothing
excellent services and amazing villa near to the nature
Stayed in March 2023
Reviewed: March 4, 2023
Selina
United Arab Emirateslizards and insects
not all villas have same view but you pay the same ! staff very friendly but language barrier
Stayed in March 2023
Reviewed: March 3, 2023
Taylor
Canadaabsolutely gorgeous hotel, staff was kind and warm welcoming. service was top notch almost to a fault, the staff were so attentive it almost felt rehearsed. food was incredible!!! had an incredible massage at the spa on site. thoroughly enjoyed our stay here!
Stayed in February 2023
Reviewed: March 2, 2023
Ceren
Turkeyfood and the cocktails should be improved kids club should be bigger
location is perfect, they upgrade our room for free, staff is so nice, room and the buggy drivers are so kind to us kids club staff especially Sari was perfect to my daughters
Stayed in February 2023
Reviewed: February 19, 2023
Tomoki
Indonesialocated a bit remotely - but it’s Ubud.
facility very clean, wonderful hospitality, beautiful scenery all time
Stayed in February 2023
Reviewed: January 13, 2023
Jurij
Lithuaniariver front villa is a little bit noisy
Four season perfect us usual
Stayed in January 2023
Reviewed: December 22, 2022
Sarah
Saudi ArabiaI’ll rate it 10, My experience was amazing and beyond my expectations. A special thanks to the resort team who make our stay comfortable and enjoyable to the max. A special thanks to the experience manger Atmawin , she was so kind and showed a great hospitality.
Stayed in December 2022
Reviewed: December 22, 2022
Sarah
Saudi ArabiaI’ll rate it 10, My experience was amazing and beyond my expectations. A special thanks to the resort team who make our stay comfortable and enjoyable to the max. A special thanks to the experience manger Atmawin , she was so kind and showed a great hospitality.
Stayed in December 2022
Reviewed: December 19, 2022
Kerrie
United KingdomExcellent hotel in an amazing location!!! Absolutely stunning room with pool over looking the river. The staff couldn’t not have been more helpful and kind. Walking distance to Ubud I’d say is roughly 35 minutes so nice to walk in but be far enough away from the hustle and bustle. All in all highly recommend!
Stayed in December 2022
Reviewed: December 2, 2022
Abdulla
United Arab Emirateseverything is just beautiful the staff were wonderful & very helpful…the rooms were perfect…and the resort is amazing with it’s beautiful jungle garden & rice terraces.
Stayed in December 2022
Valdidentro, Italy
Geraldton, Australia
Berlin, Germany
Bournemouth, UK
Strandfontein, South Africa
Bad Dürkheim, Germany
Dhaka, Bangladesh
Brackenfell, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content