the room looks very old

the room is spacious enough for family

Stayed in February 2024

Hotel needed a refurb. Fabric of the building had decayed since we were here in 2018. Maintenance programme seemed to have started. Sudpect pandemic has had an adverse impact so inneed of catch ip

Been here before. Knew the hotel, staff and location. Prefer being away from the sea front more authentic

Stayed in October 2023

No alcohol served at the pool bar.

We were staying with two toddlers so enjoyed having a large apartment. Also a good kids swimming pool.

Stayed in October 2023

I think pool need little bit maintenance overall everything is excellent and can you guys please serve coaktails drink 😍

Breakfast was excellent staff so friendly and so polite

Stayed in September 2023

The place is a little rundown and in need of a face lift. However staff were very quick to fix any issues

Staff were amazing, clean comfortable very accomidating

Stayed in December 2022

I think the hotel needs some refurbishment. The bathroom, elevator looks old.

The room is so big and spacious. The location is also very good, near to food stalls and minimarkets. The staffs are responsive and helpful.

Stayed in June 2022

dark.. the light at the outside the room and around the hotel to dark..i hope you fix the light..thank you..

i like the room because its clean..i ever stay at the hotel 2 and a half years ago and the hotel is still clean..nice..i hope the hotel always still like that..still clean and smells good..next time when i visit bali i will stay at this hotel again..

Stayed in July 2022

The Air Conditioner was not so cool even though we set it to the lowest. The Dino Kids play ground was closed due to pandemic.

We like the room, it was so spacious, fit for my family. They clean our room everyday, we really appreciate it. The location was good, near the restaurants and hawkers, and near to the shopping center. The staffs were very helpful although when we checked in and I asked for some help somebody could took our suitcases to the room, the staff just answered that he was alone and couldn't help; but he called the housekeeping to helped us for the suitcases.

Stayed in June 2022

i guess due to pandemic in recent years..the hotel room was a bit under standard..but still understandable

the staff hospitality really means a lot

Stayed in May 2022

TV was outdated and unclear, so we cannot watch it comfortably. AC in the room is also old AC so its not that cooling even though the technician already top up the gas.

Room is spacious and clean to roam around during Nyepi Holiday. Breakfast was ok, most of it are local foods. Staff are nice and attentive.

Stayed in March 2022

All good, staff also friendly

Stayed in April 2024

The hotel is very old and no proper lighting system and it’s not worth for what we pay

Only staff

Stayed in April 2024

Nothing very bad and dirty very old very bad and small bad not clean bugs

It was the most rubbish room so dirty old furniture ripped lounge and I paid too much for this hotel I payed 908r and in Australia money $89 dollars to much for a rubbish room you should not be paying that much $10 and is to much for the hotel and it smells so bad

Stayed in January 2024

Water was very bad smelling

Staff we awesome

Stayed in September 2023

Staff was very helpful and proactive.

Stayed in July 2023

Bathroom is not good. Leakages in entrance from aircondition

Staff is good

Stayed in July 2023

Room was clean enough but toilet was not working and didn’t smell good. Husband is a plumber so was able to fix issue but didn’t help the smell.

Staff were helpful. Good location.

Stayed in February 2023

The hotel is badly maintained, which is unusual for a Harris property. I had never been so disappointed with any Harris hotels before, until this one. We appreciate this could be an unfortunate impact of the pandemic, but this property is so exceptionally bad, I had to write about it to make sure they improve soon! ROOM: when we first arrived, we got a room that was so dusty, it triggered my allergies (I have mild dust allergies, but if the amount of dusts is not too bad, it usually doesn't get triggered). Paints were coming off of furniture, cracks on the balcony, unclean bathroom, no coffeemaker, the list goes on. After we complained, we were then moved to another room, which was better, though not great either. HOUSEKEEPING: staff kept forgetting stuff - towels, bathroom mat, coffee/tea, etc. It seemed like they were new and poorly trained. SWIMMING POOL: not sure if there are rules on using the swimming pool but we saw guests swimming in their daily clothes (not swimsuits). Really disgusting, so we decided not to use the pool at all throughout our 9-day stay. Again, we realized all this was probably an impact of the pandemic. However, there's a sense of "trying to reclaim the lost profits as soon as possible" instead of building back better, building back effectively, efficiently and sustainably. Everyone was impacted by the pandemic, but hurrying to make money without paying any attention to quality standards isn't going to help anyone. In this case, you're just going to lose potential guests.

Strategic location, within walking distance to Kuta and Legian beaches and easy access to restaurants, transportations etc.

Stayed in January 2023

Pool was in very bad shape, missing loads of tiles. Complementary tea and coffee but no drinking hot water/kettle. No cutlery in room. AC started leaking water. No spare toilet rolls provided. Tissues used up and wasn't re stocked when room was cleaned. Couch was horrible. One tap the hot water was left, another was right. Burnt my son's hand when he turned one on. Sounded like there was a cat in the ceiling at night. Overpriced. Will not be going back there.

Two bedroom room

Stayed in January 2023

most of the facility was outdated and broke they closed other three pool with one open but closed at 7pm by the time most of the guest return from their outings the breakfast useless i heve been staying with them 5 times but now really worst we stayed 4 they provided only one extra pillow when we ask for one more they says it will be charged rp5 k per day but the one they provide it seems very old and the bed as well its really worthless stay here and definetly this will the last of mine nit worth a penny

the staff was wonderful

Stayed in September 2022

No hot water in the rooms except 3 times a day for 1 hour,ac not working, toilet not flushing, very outdated room, poor breakfast, outdoor ac on floor of balcony so you getting blown away

Nothing

Stayed in October 2021

There are no comments available for this review

Stayed in August 2023

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in July 2023