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  5. Reviews of Grand Cakra Hotel Malang

Reviews of Grand Cakra Hotel Malang This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jl. Green Boulevard No.2, 65126 Malang, Indonesia

#22 of 96 hotels in Malang

Guests' Choice

Review Score

Based on 126 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.3

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    8.3

  • Free WiFi

    4.8

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Showing 1 - 25

  • Reviewed: April 30, 2024

    8.0
    Good
    • Leisure trip
    • Travelers with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Would be nice if the cups are more clean.

    We stayed here before we set off to Sewu. Good location with supermarket and local restaurants around. The staffs are nice.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights

    All windows are completely sealed for safety, but this means there is zero ventilation in the rooms as the aircons are simple split units, there is no central air-conditioning. Consequently the air in the corridors is also stuffy, with staff always shutting the small window there if you try to open it. Another odd feature was the height of the washbasins in the bathrooms: they are placed only 71cm above the ground. For anyone over 1.80m, this means bending or kneeling to access the washbasin, a real pain if you are stiff or have a bad back.

    Clean, spacious, well airconditioned rooms with a nice view across to Bromo if staying on 5/F or above. Good sized pool. Friendly and helpful staff. Overall and adequate and well-maintained 4 star hotel.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast and location

    Room

    Stayed in December 2023

  • Reviewed: March 9, 2024

    7.0
    Good to use a base for Mount Bromo tours.
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom was very stuffy, and dirty. In addition, the WiFi did not work.

    I booked a stay for a few nights and used the hotel as a base for my trip to Bromo. Overall my stay was good and the staff were excellent.

    Stayed in March 2024

  • Reviewed: February 12, 2024

    7.0
    Ok hotel
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Food was ok; rooms aren't overly quiet, hotel seems to be located a ways from the true city center.

    Hotel is ok; clean, right across from a shopping mall. Was a fine base to use - was there to go to Mt. Bromo.

    Stayed in February 2024

  • Reviewed: January 5, 2024

    7.0
    A pleasant stay, internet was quickly fixed and staff were friendly and helpful,
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Internet was terrible but once the staff brought in a separate modem it was much better

    Spacious, clean, pool

    Stayed in January 2024

  • Reviewed: January 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    My only concern pertained to the bathroom; it could benefit from regrouting and a thorough deep clean.

    My family and I were delighted by the EXCEPTIONAL FRIENDLINESS and HELPFULNESS of everyone. The reception team left us with a remarkable impression, showcasing the seamless process from booking to check-in and check-out. I must commend the Housekeeping team for their UNBELIEVABLE POLITENESS and FRIENDLINESS, especially the individual who tended to my room, 526, on Wednesday, January 3, 2024. He did an OUTSTANDING JOB. The breakfast experience was fantastic, boasting an ABUNDANCE OF VARIETIES that truly impressed us. Thank you, everyone... We will see you next time. Warm regards, Eko and family

    Stayed in January 2024

  • Reviewed: December 2, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very weak wifi connection

    We used the hotel as a base for the bromo tour, which worked perfectly. There's a supermarket across the street and the staff helped us organize a driver for our next trips.

    Stayed in December 2023

  • Reviewed: October 6, 2023

    7.0
    Pretty good
    • Leisure trip
    • Family with young children
    • Club Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No rooms with opening windows or balcony which could be a problem for some people.

    Nice, clean friendly hotel opposite a small mall. It is not centrally located in Malang city itself but has everything you need close by. Breakfast was ok.

    Stayed in October 2023

  • Reviewed: August 31, 2023

    7.0
    Good
    • Business trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Food stall

    Menu on your restaurant is good.

    Stayed in August 2023

  • Reviewed: August 26, 2023

    7.0
    Malang
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    WiFi was hopeless

    Clean rooms and nice staff

    Stayed in August 2023

  • Reviewed: July 27, 2023

    8.0
    Very Good
    • Family with young children
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nice hotel clean and fully services . Close to the center and the high way really we raccomanded

    Stayed in July 2023

  • Reviewed: June 21, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The location & atmosphere the hotel

    Stayed in June 2023

  • Reviewed: May 18, 2023

    8.0
    Nice business trip
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Also the location, outside tbe housing complex, the highway are too busy with a lot of truck

    Location, inside a housing area of Araya, just 1 minute walk from starbucks, fore, and burger king, and just across plaza Araya. And since this is a business trip, it was nearby Persada Hospital where my workshop held. The hotel was very clean and the staff were helpful (compared to another 3 star hotel)

    Stayed in May 2023

  • Reviewed: April 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There's no door on shower, toilet door was little broken also the phone didn't connected 😔

    The location is very strategic and the hotel is cozy..love it 💖

    Stayed in April 2023

  • Reviewed: April 3, 2023

    7.0
    fair
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 8 nights
    • Submitted from a mobile device

    the WiFi is terrible

    great location with supermarket and small mall opposite the hotel.

    Stayed in April 2023

  • Reviewed: February 19, 2023

    9.0
    Good stay for Bromo adventure
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Swimming pool.

    A good value hotel

    Stayed in January 2023

  • Reviewed: February 2, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    In breakfast hours, I kindly suggest, the staff who take care of the food can have stool for a rest when there is no one to serve :)

    All good. Nice staff!

    Stayed in January 2023

  • Reviewed: October 3, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom is not very clean

    The room has a very comfortable bed and the surroundings are beautiful

    Stayed in October 2022

  • Reviewed: September 25, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom could be renovated, smells not so good. The save doesn't work.

    The room was quiet and clean. Staff was verry kind. Great breakfast buffet with Indonesian culinary.

    Stayed in September 2022

  • Reviewed: September 13, 2022

    8.0
    really nice and friendly staff
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    nothing!

    The room was clean and comfortable and the staff at the hotel are amazing! if you need a guide or a taxi, just ask them, they do everything!!!

    Stayed in August 2022

  • Reviewed: August 24, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bath tubs are old and need to be replaced. AC is split type but not centralized. Glasses and plastic spoons are not cleaned.

    Quite area and near to my Uncle's house

    Stayed in August 2022

  • Reviewed: July 3, 2022

    8.0
    Value for money
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom need more clean.

    Spacious room

    Stayed in June 2022

  • Reviewed: July 3, 2022

    8.0
    Value for money
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom need more clean.

    Spacious room.

    Stayed in June 2022

Showing 1 - 25

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