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Reviews of KTM Resort Batam This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

JL. Kolonel Soegiono Tanjung Pinggir, 29432 Sekupang, Indonesia

#1 of 5 hotels in Sekupang

Guests' Choice

Review Score

Based on 397 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.2

  • Facilities

    8.2

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    6.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 7, 2024

    8.0
    Enjoy your stay with friends and families at this resort .
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Villa
    • Stayed 1 night
    • Submitted from a mobile device

    The convenience shop could have more general food items .

    The location is closer to the ferry terminal and it had generally a good facilities for leisure.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 1 night
    • Submitted from a mobile device

    We liked that the resort is located far away from the busy city centre, and it has a lovely sea view. We had a peaceful and relaxing getaway. Beds were comfortable. Food at the restaurant was very tasty too.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 1 night
    • Submitted from a mobile device

    Good Service, nice location and decent facilities

    Stayed in March 2024

  • Reviewed: February 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Seafront Villa
    • Stayed 1 night

    Excellent view and good experience

    Stayed in February 2024

  • Reviewed: February 22, 2024

    8.0
    Good stay for people who want to relax or want to fish
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms can be abit rundown; the doors get jammed half way when opening and some areas seems to be stained/cracked. However, the rooms are generally clean. There is little organization for the booking of water sport activities. The staff couldnt speak much English and we had difficulty understanding that the activities were already booked and we had to wait. Luckily another English-speaking staff came over to help after few minutes. We also couldn't book activities in advance via the lobby the day before and was advised to go to the beach counter directly.Nonetheless, the staff doing the water sports were very friendly and we enjoyed the activities.

    We booked this resort because it is relatively near the city center and has a jetty for fishing. Resort has many activities including water sports, jet ski, water playground etc. The seaviews are great and good for people who are looking to relax. Although the villas are not very accessible, buggies are available to shuttle people around (within their operational hours). The staff are also very friendly!

    Stayed in February 2024

  • Reviewed: February 20, 2024

    8.0
    A nice resort, but can be improved
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 1 night

    Not all rooms are with great view. Initially the room provided to us didn't had a good open view. Upon request, we shifted to a better room. Note that there is no handwash/soap is provided in bathroom, only shampoo, shower gel and other toiletries. Water pressure is low. Breakfast could be improved with more choices. Most of the meals were cold, not warm even. Fruits were open and flies were there. Could have been covered properly. The quantity of finger foods we ordered with drinks was very less. Potato wedges took almost 20 mins to arrive, and was soggy. Didn't like it at all.

    The facility is big, with lot of options to roam around and spend the day. There is only 1 pool of standard size, but clean. Nice view from my 'Family room'. Pool bar is great which opens until midnight and many options for drink and finger foods. The restaurant opens until 10pm with local food choices.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    9.0
    Fantastic place for a wonderful and relaxing family retreat.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 2 nights

    The Villa we stayed in was fantastic. However, it would have been nice if there was a small sofa.

    We were so pleased that the resort offered complimentary pick -up and drop-off service from/to the ferry terminal. Staff were extremely polite and welcoming. When we checked in, Yuva at Front Desk was very warm and interactive with us. Breakfast at the Layang restaurant was so enjoyable. Indra at the restaurant was so attentive to our needs and made us feel special. Room service was prompt and they always delivered with a broad smile. The spa was excellent. The treatment rooms were bright and clean. The therapists were extremely professional.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    7.0
    Enjoyable
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 1 night
    • Submitted from a mobile device

    The aircon is very loud even with earplugs

    Very quite and away from town

    Stayed in February 2024

  • Reviewed: February 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    The aircon not really so cold enough

    I love the surrounding so much.

    Stayed in February 2024

  • Reviewed: January 31, 2024

    7.0
    The location
    • Leisure trip
    • Family with young children
    • Seafront Villa
    • Stayed 1 night
    • Submitted from a mobile device

    Far from the city

    The cafe

    Stayed in January 2024

  • Reviewed: January 28, 2024

    7.0
    I would say good
    • Leisure trip
    • Group
    • Deluxe Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    Need to maintain the windows

    View from the hill top and restaurant .

    Stayed in January 2024

  • Reviewed: January 23, 2024

    9.0
    Overall its good stay. Will come again.
    • Leisure trip
    • Family with young children
    • Deluxe Villa
    • Stayed 1 night
    • Submitted from a mobile device

    The unit that we staying is kind of old already but still fine.

    The seaview and the friendly staffs.

    Stayed in December 2023

  • Reviewed: January 20, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 3 nights

    The rooms are dark, with dark, heavy furniture and there's no couch.

    The movie nights, the water activities, the sunset bar, the pool, the zip line, the water toys.

    Stayed in December 2023

  • Reviewed: January 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Seafront Villa
    • Stayed 4 nights
    • Submitted from a mobile device

    Tiny room, no place to comfortably store your belongings. Maintenance around the property could use a little work also. The electrical wiring sticking out on the stairs is an accident waiting to happen

    Quiet location, very friendly staff, overall it was clean and tidy. I would probably stay again

    Stayed in January 2024

  • Reviewed: January 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Deluxe Villa
    • Stayed 1 night
    • Submitted from a mobile device

    The resort is very far from town

    I like the environment where we stayed the sea also was nice. It was also very interesting

    Stayed in November 2023

  • Reviewed: January 10, 2024

    9.0
    Great value. Excellent staff
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s right under the flight path for Singapore. Not a big issue, but you do hear planes over night

    Out of the city. Great to just relax and the staff were brilliant

    Stayed in January 2024

  • Reviewed: January 6, 2024

    8.0
    I should’ve known that it’s a bit far from city center, so it’s my fault. $65/night isn’t expensive for a resort but
    • Leisure trip
    • Family with young children
    • Seafront Villa
    • Stayed 1 night
    • Submitted from a mobile device

    Staffs don’t speak much English, a bit far from the center

    Beautiful views

    Stayed in January 2024

  • Reviewed: January 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 4 nights
    • Submitted from a mobile device

    The water pressure was very low and not enough hot water. We often showered with cold water.

    The scenery was amazing. We could see Singapore over the Strait.

    Stayed in December 2023

  • Reviewed: December 29, 2023

    7.0
    A good choice for a relaxing and quiet short break
    • Leisure trip
    • Family with young children
    • Deluxe Villa
    • Stayed 3 nights

    The check-in was delayed because one of the booked rooms was not ready for three people. Limited menu options and breakfast buffet. Rooms need more thorough cleaning.

    Restaurant and bar staff are very kind and helpful. Comfortable bed. A good choice for a relaxing and quiet short break. Very good wifi

    Stayed in December 2023

  • Reviewed: December 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    safeock not provided even after request

    location

    Stayed in December 2023

  • Reviewed: December 27, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Deluxe Villa
    • Stayed 1 night
    • Submitted from a mobile device

    Too much mosquito 🦟 out side

    Location is excellent 👌

    Stayed in December 2023

  • Reviewed: December 25, 2023

    8.0
    Perfect for relaxing a few days by the pool
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing close by - need to hire taxi to go to shops, etc. But cheap to hire one and hotel can help

    Very good value for money Excellent restaurant - Even if relatively pricey for Indonesia, worth it Great lagoon to snorkel

    Stayed in December 2023

  • Reviewed: December 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Seafront Villa
    • Stayed 1 night
    • Submitted from a mobile device

    Service was awesome

    Neat and nice environment for stay.

    Stayed in December 2023

  • Reviewed: December 15, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 1 night
    • Submitted from a mobile device

    No accessible beach.

    Can see the skyline of Singapore. Next to the sea

    Stayed in December 2023

Showing 1 - 25

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