Pillows were very soft.

Very friendly and attentive staff, very well maintained property, clean room, lots of amenities around, good restaurants on the resort.

Stayed in May 2024

The hotel needs two time their maintenance/lawn keeping better. Spent three hours listening to a lawnmower and Weedwhacker while getting spa treatments.

Highly recommend the club lagoon pool room with club privileges. So nice to have a separate check in, breakfast area, high tea and evening cocktails. Private pool was the best !

Stayed in May 2024

I loved it

Everything was literally perfect really Enjoyed it with my wife

Stayed in May 2024

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Amaizing hotel, good location, safety, very kind staff, perfect breakfast

Stayed in May 2024

My room furniture was getting a bit old and the sliding doors were hard to move and noisy in the middle of the night when using the bathroom. The sheets didn’t smell very fresh the first night. I asked for them to be replaced next morning and they were.

The pools and gardens were beautiful and the breakfasts excellent As it was my birthday I was delighted when I was surprised with a cake and red roses. I hadn’t mentioned it !

Stayed in May 2024

Nothing

Old Bali style

Stayed in May 2024

Nothing.

If you’re looking to chill the fudge out at the perfect location, Nusa is right next to the most beautiful beach where you can either swim or walk along the beach with the cold chill brushing past your cheeks (face) and if you’re bald I’ll say no more. Your eggy head will be cooled right down with the nice, cool low wind air once you’ve went for a dip. The staff from start to finish couldn’t more helpful, very respectful, place was spotless, food was amazing and never had to eat else where. They have different nights with shows while you’re being served high quality food along with excellent service. Good for family, couples and solos to charge up the batteries.

Stayed in May 2024

Not much information about buffets , should be given information on reception desk.

Everything was good.

Stayed in May 2024

The alcohol was overpriced. The rooms could have been cleaned better.

Right on the beach. Staff excellent. Food good.

Stayed in May 2024

The hotel is really one of the best hotels we have ever been. From the first contact to the last, the staff was always smiling, helpful and ready to help in all ways possible. We booked the Palace Club room, which we highly recommend you do, too. The private group breakfast with your own chef, the tea, coffee and canapes int he afternoon. Everything was really delicious and helps you stay full almost the whole day. We would like to commend the whole Palace Club staff, especially Natalie and Yuni. But all of them was really over the top.

Stayed in April 2024

Nothing

Old style Bali.

Stayed in May 2024

There was nothing we didn't like. We will stay here again. Everything was lovely, although the breakfast buffet could be improved with a few more selections. We also stayed at the Melia which had a wider selection.

The beautiful architecture, the ambiance. It was quiet and relaxing. Great facilities The staff were friendly and accommodating. We really enjoyed our stay

Stayed in April 2024

Leaving on our last day.

Quite and friendly staff.

Stayed in April 2024

The best pool ever! (in my opinion 😁)

Stayed in April 2024

Long way to town for shopping.

Breakfast and Restaurants at the Resort are very good. My husband had always problems in other countrys to eat in Restaurants. We ate only at the Resort Restaurants and he had never a stomach problem.

Stayed in April 2024

Nothing

This resort was absolutely beautiful.The suite was amazing and exceeded our experience. It was so spacious, clean and comfortable. The resort had great amenities and perfect location 👌

Stayed in April 2024

My room 1101 too noisy after 7 am impossible to sleep coz next to the breakfast space For my third time, I saw regulations at the hotel changed but on the good way

Private breakfast in a nice space Early aperitif Room with garden view Walking trail along the beach

Stayed in April 2024

Long distance to shops and Restaurants. You need to order a Taxi. Taxi from the Hotel are to expensive. Blue bird Taxis have a meter and are a lot cheaper.

Good Breakfast and food.

Stayed in April 2024

slowly need renovation :) in quite good condition but you feel it is from 1983 :)

- clean beach - staff clean it each day - nice pool - good and save location - close to the airport

Stayed in March 2024

Some parts of the room needs replacing. Like the wooden railings in the balcony is deteriorating in some parts.

We stay here every year and this is our 10th year. We don't get tired as it feels like coming home to visit our grandparents home due to the character of the traditional buildings and the friendly staff who treat us like family

Stayed in April 2024

There really wasn’t anything not to like.

We loved the property, it was very clean, huge and the staff were wonderful. The location was on the beach and easy to take a walk along the track past other resorts and restaurants. The gardens were beautiful and well maintained.

Stayed in April 2024

People leaving towel on pool chairs and no showing up all day

Awesome hotel and so much to offer!!

Stayed in April 2024

Nothing springs to mind.

Breakfast, beach, room, staff, drinks. Great location. Lovely spa.

Stayed in April 2024

Slightly dated rooms but it’s what you see in the photos. Breakfast buffet quality and it’s overpriced. Focus seems to be more on quantity of options rather than quality.

Location Swimming Pools Cleanliness Garden Styling Friendly staff Amazing babysitter

Stayed in April 2024