Old Monivea Road, Ballybrit, Galway, Ireland
#37 of 46 hotels in Galway
Guests' ChoiceBased on 4401 hotel reviews
7.8Cleanliness
8.5
Comfort
8.5
Location
7.9
Facilities
8.2
Staff
8.6
Value for money
7.6
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 8, 2024
Angela
IrelandSlight noise of the cars on the street in the morning
Stayed in April 2024
Reviewed: May 7, 2024
Siobhan
IrelandService in the bar / for food can be quite slow at times.
Location is great; rooms are great.
Stayed in May 2024
Reviewed: May 6, 2024
Pauline
IrelandNo windows to open in the room
Staff lovely, location lovely
Stayed in May 2024
Reviewed: May 6, 2024
Rachel
IrelandFamily rooms, although a fabulous size and lovely layout are located nearest to motorway. The noise level (unavoidable we know) was quite prevellent and made it hard to sleep with children. Just an observation if ever renovating it may be beneficial to move them to a quieter side of the the hotel.
V clean, family friendly and good food.
Stayed in May 2024
Reviewed: May 5, 2024
Sandra
Irelandnothing
clean comfortable and great location
Stayed in May 2024
Reviewed: May 3, 2024
Christopher
IrelandAll good
Staff were brilliant from checking in to staff in the bar, all were helpful and friendly.
Stayed in May 2024
Reviewed: May 3, 2024
Fitzsimmons
New ZealandHad a fantastic night's stay. the food was excellent in the restaurant!
Stayed in May 2024
Reviewed: May 2, 2024
Karl
United KingdomThere was no hot water for a shower, even after running the water a long time. Receptionist showed no empathy when reported in check out.
Location was great.
Stayed in May 2024
Reviewed: May 2, 2024
Geraldine
IrelandThe shower; impossible to get the temperature and very weak pressure
Nice big room and wall of windows was a nice change from lots of hotels
Stayed in May 2024
Reviewed: April 29, 2024
Barry
IrelandThe flusher in the toilet of room 329 needs to be looked at, but other than that, great room and a great breakfast
Stayed in April 2024
Reviewed: April 28, 2024
Ran
IrelandClean, comfort
Stayed in April 2024
Reviewed: April 26, 2024
Kirwan
IrelandSmell in hallway. Walked down emergency stairs. Very dirty and rubbish everywhere
Lovely room with space
Stayed in April 2024
Reviewed: April 26, 2024
Hannah
United KingdomNot really the hotels fault but they said a bus goes from over the road every 10 mins but it didn’t when we were there. Ended up waiting ages and then having to get a taxi
It was modern and the pool was great. The rooms were big and it was in a good location.
Stayed in April 2024
Reviewed: April 24, 2024
Annette
IrelandShower was lukewarm the first day and cold the second day. No biscuit with coffee in room which would have been nice after long drive.
Friendly staff, good food, quiet hotel.
Stayed in April 2024
Reviewed: April 21, 2024
Pj
IrelandStairs carpet made you feel dissey
Location
Stayed in March 2024
Reviewed: April 16, 2024
Noel
IrelandMy room faced onto a main road. Despite the windows being closed and the curtains closed, the background traffic noise was constant.
It’s on the right side of Galway city. Any further in , you meet the nightmarish traffic. Good parking including two AC charging points in the basement for EVs. Comfortable beds. Good breakfast.
Stayed in April 2024
Reviewed: April 15, 2024
Kibala
Irelandbig room
good staff
Stayed in April 2024
Reviewed: April 15, 2024
Jonathan
ThailandBar tender where not great . Poor at making cocktails . No consistency
Pool area was great
Stayed in April 2024
Reviewed: April 10, 2024
Kevin
United Kingdombreakfast was good service was great. would visit again
Stayed in April 2024
Reviewed: April 7, 2024
Deirdre
IrelandDidn’t sleep very well due to road traffic noise .
Stayed in April 2024
Reviewed: April 7, 2024
Liene
IrelandI didn't like, accommodation ,was with out knocking open doors and come in at 9 clock.morning....
I like its was very quite...
Stayed in April 2024
Reviewed: April 7, 2024
Emily
IrelandI just wanted to commend the lovely lady at the front desk who checked us in when we arrived. I believe her name was Myla. She was absolutely lovely, friendly and had excellent customer focus! Thank you to her and all the staff for our lovely stay.
Stayed in April 2024
Reviewed: April 6, 2024
Angela
United KingdomThe room was clean but the bathroom needed more of a clean. The toilet needed bleaching badly is the only polite way I can say it. The rainfall shower is great but could also do with an attachment to be able to body shower sometimes without us ladies having to get our hair wet. Shower caps really didn’t help.
Fab breakfast great choices
Stayed in April 2024
Reviewed: April 5, 2024
Salome
IrelandThey gave us a room with 2 beds so small even kids werent comfortable! You cant expect 2 people to sleep comfortable on those double beds! Also matress were bed, we talked at the reception they changed us to another room, exactly the same and toilet wasnt that clean!
Staff was helpful breakfast was good
Stayed in April 2024
Winnipeg, Canada
Fira, Greece
Payangan, Indonesia
Moab, USA
Ribeauvillé, France
Xiamen, China
Kargil, India
Wuhan, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content