bed head board

breakfast good room not great

Stayed in April 2024

nothing

Location very handy for everything

Stayed in March 2024

Scrambled egg for breakfast was cold

Staff were helpful and friendly

Stayed in April 2024

Food in cellar bar was Not good

Stayed in March 2024

Staff was a mix. Some really friendly (breakfast staff) others less so (reception). Our room was a room designed for people with limited mobility. When giving this feedback at reception, the "friendly" receptionist suddenly went 'cold' and shrugged her shoulders. The website pictures can be misleading. Overall it was only OK which makes it expensive for what it was in our case.

Great location Good breakfast

Stayed in April 2024

The metal teapot had in insecure lid and spilled tea when pouring. I had to get another teapot. The staff were most helpful in this. We were frequently asked if everything was satisfactory, it was, but every staff member was asking. I counted 7 times asked at breakfast . Good to see this, but perhaps if this task was allocated to 1 or 2 staff members, it wouldn't be so irritating.

Breakfast was excellent. It catered for every taste. Staff were in constant attendance.

Stayed in April 2024

Great hotel, facilities, staff. The pub downstairs is very good as well. Ideal location next to the train station.

Stayed in March 2024

The Seagulls outside kept me awake.

The Bar downstairs was really quirky and so warm and comfortable The food was great and the room was lovely.The shower was amazing

Stayed in March 2024

The breakfast was not nice.. Very dry and very little to chose from in the hot section.. It was disappointing because everything else was so good..

Stayed in April 2024

I really didn't like that there is a coffee machine at breakfast but we were not offered to order a proper coffee. We were given bad, bitter filter coffee where we both wanted a double espresso. I also really dislike when hotels use powdered eggs at breakfast instead of fresh eggs. I know it is cheaper but it makes all the difference for the guest instead of having rubbery eggs. There's also a terrible smell near the bathrooms for all guests on the first floor. This was on the way to our room so it drifted down the hallway. I assume it's from the plumbing which probably cannot be helped but it doesn't make for a pleasant experience. Finally, while I appreciate the discounted parking, please don't advertise that you offer parking when you don't actually offer parking.

The location is excellent! I also really appreciated the discount for parking. I like that they had both shampoo and conditioner (small detail) and grooming kits in case you forgot anything. The bed was mostly comfortable. The breakfast was decent.

Stayed in March 2024

Overall liked and would come back. Just some small areas that did not meet my expectation but things can not always be perfect Got missed for ordered breakfast and had to go find someone to order. Ordered the avocado on toast was not good needs to be made simpler i.e no salad or salad on side, fresh avocado without to much mixed with it avoid soggy bread. Maybe one sun dried tomatoes or a fresh one. Other breakfast bits i tries were lovely. Better communication for the parking. never got the voucher for reduction on booking out tho mentioned on booking in. needed more toilet roll in room

Deco friendly welcome and good service in the oyster bar

Stayed in March 2024

Got a great deal on a Saturday night stay with Booking.com.....it had a proper hotel feel about it maybe showing a bit of age but still a great hotel...

Stayed in March 2024

Could have had more gf options on the breakfast menu. Although the eggs Benedict were amazing .

Perfect location. , lovely classic feel to the property and very comfortable

Stayed in March 2024

Room was a bit pricey for a one night stay. Other than that it was perfect

Couldn't be any better. Good location. Nice breakfast.

Stayed in March 2024

Amazing... staff are a credit to hotel so pleasant, highly recommended, location is excellent

Stayed in March 2024

Outdated furniture

Great location

Stayed in December 2023

Lovely room and Friendly staff

Stayed in February 2024

N/A.

Comfortable surroundings, helpful and friendly staff, nice room, excellent breakfast and nice sitting areas.

Stayed in March 2024

No bath ,

Loved location

Stayed in February 2024

Weird wardrobe with shelf to hold the kettle and tea things. Shabby, fraying carpet on stairs. Crooked exit sign in corridor outside room.

Lobby, breakfast room, friendliness of staff.

Stayed in March 2024

Room was very warm and the people in the room next to ours were very noisy early in the morning. Walls are thin so it woke us up. Also wasn’t enough shower gel and was hard to get water temperature hot in the shower.

The breakfast was beautiful. I usually don’t eat breakfast at hotels but there was so much choice. The hotel was absolutely stunning and all staff were so friendly. The bed was super comfy and the location was perfect.

Stayed in February 2024

It is need of some modernisation in some places particularly the main stairs area

Great location and a nice old fashioned hotel

Stayed in February 2024

Wait staff slow to approach in the bar. On another occasion the Irish coffee was not great and tiny glass.

Comfortable. Great location. Good food. Nice Irish coffee. Birthday plate in the room was a nice touch.

Stayed in February 2024

We were in an additional annex at the side of the building but it was fine. There was limited choice at breakfast with most food gone by the time we had got down after 10am. No sausages, no beans, no tomatoes. On the positive side, the staff were kind in looking after us with tea, coffee, toast etc

The location in Eyre square is amaxing - very historical building. The staff on reception, at breakfast and room cleaners were all friendly and helpful. The foyer is very grand and even had a grand piano.

Stayed in February 2024