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Reviews of The Western Citypoint Apartments

Prospect Hill, Galway, Ireland

#51 of 129 vacation rentals in Galway

Guests' Choice

Review Score

Based on 1218 apartment reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.5

  • Facilities

    8.5

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    9.2

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Showing 1 - 25

  • Reviewed: May 3, 2024

    9.0
    Enjoyable stay. We love Galway. Definitely stay at these apartments again
    • Leisure trip
    • Family with young children
    • 2-Bedroom Apartment - Sleeps 4
    • Stayed 1 night
    • Submitted from a mobile device

    The view. The size of the apartment.plenty of space

    Stayed in May 2024

  • Reviewed: May 1, 2024

    9.0
    Great accommodation!
    • Leisure trip
    • Group
    • 2-Bedroom Apartment - Sleeps 4
    • Stayed 1 night
    • Submitted from a mobile device

    Interior was a bit warm down but besides that top!

    An unreal view combined with loads of space was just perfect for us!

    Stayed in May 2024

  • Reviewed: April 30, 2024

    9.0
    Excellent location and very good value for money, highly recommended.
    • Leisure trip
    • Group
    • 2-Bedroom Apartment - Sleeps 4
    • Stayed 2 nights

    Had initial problem with hot water and boiler but this was quickly resolved.

    Excellent location, right at the top of Eyre Square. Apartment is very spacious, bright and comfortable, lovely views across Galway. Everything you need for self catering.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    7.0
    Good location but in need of frrshening up
    • Leisure trip
    • Family with young children
    • 2-Bedroom Apartment - Sleeps 4
    • Stayed 4 nights
    • Submitted from a mobile device

    Lack of crockery. Toaster not working unless you held it down. Door to the terrace not working

    Location staff extremely helpful. Car park great

    Stayed in April 2024

  • Reviewed: April 27, 2024

    8.0
    Pleasant, no hassle stay.
    • Leisure trip
    • Couple
    • 1-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit noisy - but you can’t have everything - the apartment is near the animated downtown area. Friday night was active until 2am…

    View, cleanliness, location

    Stayed in April 2024

  • Reviewed: April 27, 2024

    8.0
    Great spot in the heart of Galway
    • Leisure trip
    • Couple
    • 1-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing in particular

    Location and the staff

    Stayed in April 2024

  • Reviewed: April 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • 1-Bedroom Apartment
    • Stayed 3 nights

    Bigger bed.

    Very spacious. Very good location. All the logistics (keys, parking etc) worked well. Bed was comfortable, if not as large as we would have liked.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    The apartment offered easy access to attractions, with a private rooftop for stunning views!
    • Leisure trip
    • Group
    • 2-Bedroom Apartment - Sleeps 4
    • Stayed 2 nights

    There could have been a few more towels and amenities, but I think the standards are just different for the US vs Ireland. The locks on the front door and the door to the patio were difficult to operate.

    The apartment was in a perfect location. Walkable to all of the sites, restaurants, and pubs that we wanted to see in Galway within a 15-20 minute walk. Our apartment had a private rooftop that overlooked the street below and had a beautiful view of Galway. We got to watch the sunrise and set over the bay, and the people of the city enter the pub across the street. The size of the apartment was good for my husband, friend, and me. Though we didn't use anything aside from the kettle and the toaster, the kitchen had a lot of tools for cooking. The check-in/check-out is done at the hotel across the street, which makes it simple. Parking is included in a locked, underground car park.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Great location; awkward check in and parking
    • Leisure trip
    • Travelers with friends
    • 2-Bedroom Apartment - Sleeps 4
    • Stayed 1 night
    • Submitted from a mobile device

    Finding it was difficult

    Once we located it , it was a great place to be near the Latin Quarter and Eyre Square.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    9.0
    Nice clean apartment very well located.
    • Leisure trip
    • Couple
    • 1-Bedroom Apartment
    • Stayed 1 night

    Parking prior to collecting the keys can be difficult.

    Excellent location.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • 2-Bedroom Apartment - Sleeps 3
    • Stayed 1 night
    • Submitted from a mobile device

    Parking was a bit of an issue as there was little direction given for the location but otherwise it was a lovely place.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    7.0
    Great location but too many poor issues.
    • Leisure trip
    • Family with young children
    • 2-Bedroom Apartment - Sleeps 3
    • Stayed 1 night
    • Submitted from a mobile device

    Drinks and food that were overpriced left on the table and in the fridge, these were at pub prices or more expensive. Sofa very uncomfortable and a small poor quality TV, no TV's in bedroom. Getting and returning keys a pain No blackout blinds in main bedroom.

    Space and location

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    See above!!
    • Leisure trip
    • Family with young children
    • 2-Bedroom Apartment - Sleeps 4
    • Stayed 1 night
    • Submitted from a mobile device

    The check in process was set up very poorly. The Citypoint Apartments was at a separate location from the checkin. So this required the guests to park at the pay to park area to checkin. Then transfer the car to the citypoint Apartments private parking garage. Then the checkout process required the guests to checkout, then when we returning to the car in the parking garage we found that we were locked into the underground garage because we had returned the fob. This is a ridiculous safety hazard. In the event of a natural or intentional disaster the tenants are locked in! We will not return or suggest this property to friends/family to stay here. Also a negative review will be given on trip Advisor.

    The location was fantastic. The set up of the room was perfect for a party of four.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • 1-Bedroom Apartment
    • Stayed 2 nights

    There was a buzzing sound inside the bedroom, I think it was from the air conditioning system, that made falling sleep difficult because of the constant noice

    It had a lot of living space, very clean, fully equipped kitchen, clean and large bathroom

    Stayed in February 2024

  • Reviewed: March 20, 2024

    8.0
    Central, spacious Apartment
    • Leisure trip
    • Travelers with friends
    • 2-Bedroom Apartment - Sleeps 4
    • Stayed 3 nights
    • Submitted from a mobile device

    Overall very happy with our stay. Apartment was very central and parking was provided in the underground car park. Very clean and spacious.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Wonderful
    • Business trip
    • Group
    • 2-Bedroom Apartment - Sleeps 3
    • Stayed 1 night

    Directions to key collection was difficult & because of the one way system & no parking at the collection point. The receptionist was very patient & tried her best to direct me over the phone. I would suggest that they should meet you at the property with the key.

    Lovely Property, great parking, fantastic location. I would definitely return. I could not find better accommodation with coinvent secure parking in the area.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    9.0
    Spacious and comfortable accommodation in prime Galway location.
    • Leisure trip
    • Family with young children
    • 2-Bedroom Apartment - Sleeps 4
    • Stayed 1 night
    • Submitted from a mobile device

    The only tricky part was finding the place. First had to message the property to get the precise address. Then once arrived there to collect the key, had to change locations to the actual apartment complex. However, it was a minor inconvenience for an otherwise outstanding stay.

    The apartment is in a perfect location to explore Galway. Right off Eyre Square and an easy walk down to all of the action of Quay St. The kitchen, bedrooms, bathrooms and common areas are all top notch. And the bonus was having a patio overlooking the entire city. So nice! We had a car, and there is a dedicated parking spot for the apartment in a secure garage with direct lift access into the building.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    9.0
    Fantastic apartment, brilliant value for money - will 100% be back!
    • Leisure trip
    • Couple
    • 1-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    We were in room 6 and it sounded like there was some kind of cistern which was constantly filling in the bathroom. Not a problem to us and we didn’t report it but if you were spending a lot of time in the apartment I guess it could be a bit annoying

    Spotlessly clean, spacious, really friendly check in staff at the hotel (just around the corner), easy to check in, brilliant location - the view from the balcony was lovely and such a central location was brilliant. Galway is wonderful!!

    Stayed in March 2024

  • Reviewed: March 3, 2024

    9.0
    Great
    • Leisure trip
    • Family with young children
    • 2-Bedroom Apartment - Sleeps 3
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location

    Stayed in March 2024

  • Reviewed: February 20, 2024

    8.0
    Excellent location for a stay in Galway
    • Family with young children
    • 2-Bedroom Apartment - Sleeps 3
    • Stayed 1 night
    • Submitted from a mobile device

    Having to walk in the rain to the apartment - but it was short

    Space and location

    Stayed in January 2024

  • Reviewed: February 18, 2024

    8.0
    Good location, weekend was very good.
    • Leisure trip
    • Travelers with friends
    • 2-Bedroom Apartment - Sleeps 3
    • Stayed 1 night
    • Submitted from a mobile device

    Just with the parking, we had to park in the underground carpark that was linked to the hotel to checkin but then once we had our keys, we then had to move the car to the separate carpark that was under the apartment that was down the road, which meant driving the whole way around the one way system for the second time. With check out one of us had to drop the keys back and double park the car as there is no where to park close to reception……and you need the key fob to get in and out of the carpark that was with the apartment

    Location

    Stayed in November 2023

  • Reviewed: February 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • 1-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Accessing the apartment & check in/out is a bit of a palava. First park in the hotel undergrad car park, then check in, then move the car from the hotel underground car park to the apartment underground car park. On check out do it the other way around. If there had been staff at the apartment check in desk that could all have been avoided.

    Fantastic place to stay, brilliant location, exceptionally clean, very friendly staff at check in desk.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    8.0
    Very pleased. Would stay again
    • Leisure trip
    • Group
    • 2-Bedroom Apartment - Sleeps 3
    • Stayed 1 night
    • Submitted from a mobile device

    Slightly warped balcony. No problem for us, but maybe needs to be looked at.

    Location was great. Check in easy. Comfortable and spacious with multiple bathrooms

    Stayed in February 2024

  • Reviewed: February 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • 2-Bedroom Apartment - Sleeps 4
    • Stayed 1 night
    • Submitted from a mobile device

    The apartment was fabulous really enjoyed our stay and loads of pubs and shops within walking distance, great experience we will be back

    Stayed in February 2024

Showing 1 - 25

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