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Reviews of The Leela Palace Bengaluru 5 stars

23 Old Airport Road, 560008 Bangalore, India

#26 of 1,002 hotels in Bangalore

Guests' Choice

Review score

Based on 1238 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.0

  • Facilities

    9.1

  • Staff

    9.2

  • Value for money

    8.3

  • Free WiFi

    8.9

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Showing 76 – 100

  • Reviewed: 5 February 2024

    8.0
    A delightful experience
    • Leisure trip
    • Couple
    • Conservatory Room with Balcony overlooking the Garden
    • Stayed 3 nights

    Busy city - excellent hotel location with glorious gardens. Citrus restaurant for food - very good as was service overall. Room, garden view and small balcony, was well appointed and very comfortable. Hotel car service with driver and guide very well organised and was able to enjoy a taste of the city and Bengalaru Palace in particular in considerable comfort while being very well informed by driver and guide. Airport transfer too was a good investment as driver and representative of hotel at terminal assisted greatly in a very smooth onward departure.,

    Stayed in January 2024

  • Reviewed: 2 February 2024

    10
    A piece of heaven
    • Business trip
    • Group
    • Deluxe Room with Balcony overlooking the Poolside / Garden
    • Stayed 1 night

    nothing

    excellent breakfast options. bathroom, room, balcony, lush gardens, yoga house, pool, bars. restaurants, architecture, art pieces across the premise....

    Stayed in January 2024

  • Reviewed: 28 January 2024

    9.0
    Nice experience
    • Leisure trip
    • Family with young children
    • Deluxe Room with Balcony overlooking the Poolside / Garden
    • Stayed 2 nights
    • Submitted via mobile

    Their hospitality was awesome

    Stayed in January 2024

  • Reviewed: 22 January 2024

    9.0
    The hospitality from the staff was great
    • Leisure trip
    • Couple
    • Deluxe Room with Balcony overlooking the Poolside / Garden
    • Stayed 1 night

    We spent our time for our anniversary. They arranged a free decoration and provided a complimentary cake(delicious) The breakfast there was one of the best I had from any hotel. They had all sorts of food, and the food was delicious. I liked the live counter. I requested for poached eggs with Salmon, and they served it in almost no time

    Stayed in January 2024

  • Reviewed: 21 January 2024

    9.0
    Had a blast right at the centre of the city.
    • Leisure trip
    • Family with young children
    • Executive Suite with Pool / Garden View Balcony, BMW Airport Transfers & Cocktail hours
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant downstairs for breakfast was too crowded

    Very well maintained. Beautiful ambience.

    Stayed in January 2024

  • Reviewed: 17 January 2024

    9.0
    Excellent property with exceptionally friendly and helpful staff
    • Leisure trip
    • Couple
    • Premier Room
    • Stayed 5 nights

    Rooms were spacious and clean. But there is only one set of elevators per floor and we had to walk very far to the room from the elevator

    The restaurants were very good. We tried all the restaurants. The quality and the standrad of food were excellent. Staff were very cordial and helpful

    Stayed in January 2024

  • Reviewed: 12 January 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Deluxe Room with Balcony overlooking the Poolside / Garden
    • Stayed 2 nights
    • Submitted via mobile

    Ambience

    Stayed in January 2024

  • Reviewed: 11 January 2024

    8.0
    We had a wonderful New Year’s Eve! Accept there was no count down by the DJ leading up to midnight! We eat at The cirque
    • Leisure trip
    • Couple
    • Premier Room
    • Stayed 2 nights
    • Submitted via mobile

    Only downside that we were not notified about that there were lots of building works going on!

    Staff were fantastic! Breakfast was delicious! Overall love staying at all the Leela Palaces! Nothing is problem at the Leela Palace 🧡

    Stayed in January 2024

  • Reviewed: 11 January 2024

    10
    had a very pleasant and enjoyable. nooked table for 4 at the Citrus restaurant wth international food. enjoyed the ba
    • Leisure trip
    • Couple
    • Deluxe Room with Balcony overlooking the Poolside / Garden
    • Stayed 1 night
    • Submitted via mobile

    the step in front coloured red is deceiving.. looks like border of carpet. someone with poor vision could mistake it for border of carpet and miss a step and hurt oneself..

    very upmarket, high standard.. rooms in good decorative order, exclusive furniture. nd. The staff

    Stayed in January 2024

  • Reviewed: 10 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Conservatory Room with Balcony overlooking the Garden
    • Stayed 1 night
    • Submitted via mobile

    It is simply the finest hotel on earth

    Stayed in January 2024

  • Reviewed: 9 January 2024

    8.0
    Beautiful hotel, great staff, great decor and gardens. Getting to Location was tiresome and way off through bad roads.
    • Leisure trip
    • Family with young children
    • Premier Room
    • Stayed 2 nights
    • Submitted via mobile

    Food was not greatest, entrance for our group of 21 was from rear of hotel and a long walk. Didn’t like that they didn’t allow the bus in. They should have had a shuttle service.

    Loved the look and feel. Staff welcoming.

    Stayed in December 2023

  • Reviewed: 6 January 2024

    8.0
    Beautiful property with Interesting experience.
    • Leisure trip
    • Family with young children
    • Premier Room
    • Stayed 2 nights
    • Submitted via mobile

    Front office is the first interaction a Hotel has with a guest, needs improvement.

    Beautiful property, I feel the Hotel has a Good leader, miss Ritu, We faced some challenges during our stay, but she showed good leadership skill took responsibility managed the situation.

    Stayed in December 2023

  • Reviewed: 6 January 2024

    10
    A Majestic Experience at Leela Palace Bangalore!
    • Leisure trip
    • Solo traveller
    • Deluxe Room with Balcony overlooking the Poolside / Garden
    • Stayed 1 night

    A very small thing: A slightly outdated and compact hairdryer in the room. Despite this minor detail, the overall experience was still opulent and memorable.

    Embarking on a journey of luxury, I recently had the pleasure of experiencing the epitome of opulence during my stay at Leela Palace in Bangalore, and it was nothing short of extraordinary. The moment I entered the property, I was captivated by its breathtaking architecture. The Leela Palace exudes grandeur and sophistication, creating an immediate sense of awe. The attention to architectural detail is impeccable, and every corner of the property is a testament to the commitment to creating a truly opulent environment. The lush gardens surrounding the palace are a true oasis in the heart of the city. Walking through the gardens felt like stepping into a paradise, enhancing the overall ambiance of the property. The rooms are not only spacious and beautifully decorated but also equipped with modern amenities that enhance the overall comfort. The blend of traditional Indian decor and contemporary elements creates a luxurious and inviting atmosphere.

    Stayed in January 2024

  • Reviewed: 5 January 2024

    9.0
    Delighted and happy with the hospitality and stay
    • Leisure trip
    • Family with young children
    • Executive Suite with Pool / Garden View Balcony, BMW Airport Transfers & Cocktail hours
    • Stayed 1 night
    • Submitted via mobile

    Nothing, it was an awesome and amazing stay

    Awesome property, worth every penny spent on the stay

    Stayed in January 2024

  • Reviewed: 4 January 2024

    10
    Fantastic and memorable.
    • Leisure trip
    • Family with young children
    • Premier Room
    • Stayed 8 nights
    • Submitted via mobile

    The hotel could add more variety to their buffet breakfast.

    We liked the service, cleanliness and the staff was very friendly and accommodating.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    10
    Awesome
    • Leisure trip
    • Family with young children
    • Deluxe Room with Balcony overlooking the Poolside / Garden
    • Stayed 3 nights
    • Submitted via mobile

    The food was very costly , burger nd French fries at rs 2400, chapati rs 300 only single

    Location nd interior

    Stayed in December 2023

  • Reviewed: 26 December 2023

    10
    Awesome! Just make the buffets vegetarian friendly with different food options
    • Business trip
    • Couple
    • Conservatory Room with Balcony overlooking the Garden
    • Stayed 5 nights
    • Submitted via mobile

    Vegetarian selection at breakfast was the same everyday. The service at breakfast was really bad. One had to wait for 30 minutes for a simple tofu toast and sometimes just go without eating. They would give you a table and then while you go to get your food from the buffet you would come back to someone else sitting on your table and then the staff concerned would just look at you blankly. Something as basic as cold coffee and chocolate shake was literally water. Infact the breakfast on 25th Dec, quality of food was pathetic, the flavoured yoghurt was watery, milk shake was like water shake, even the hummus etc bad. There was a Christmas Eve buffet dinner at the coffee shop which we had pre booked. We had asked the restaurant team if there was vegetarian food and when we got there in the desserts only 5% was vegetarian friendly and even the food hardly vegetarian. So my advice if you are a vegetarian avoid taking any buffet meals, not veg friendly at all. Go for A la Cart

    Right from check in to check out was exceptional. Extremely friendly staff. Smoothest check in and check out. They gave us a late checkout too. The housekeeping was exceptional. Did not have one even one complaint. Except for the experience at Citron everything was exceptional. The food and service at Jamavar was excellent too!

    Stayed in December 2023

  • Reviewed: 21 December 2023

    10
    Nice, First Sisters and Brothers only Family get together after 46 years
    • Leisure trip
    • Family with young children
    • Conservatory Room with Balcony overlooking the Garden
    • Stayed 1 night

    little bargains with front desk

    We had a nice Sisters and Brothers only Family get together. had a nice time. And Leela palace made the occasion excellent

    Stayed in December 2023

  • Reviewed: 19 December 2023

    10
    Nice place. But definitely call to make sure they haven’t double booked the hotel with events that will compromise your
    • Leisure trip
    • People with friends
    • Deluxe Room with Balcony overlooking the Poolside / Garden
    • Stayed 1 night
    • Submitted via mobile

    We stayed at 3 Leelas on our trip around India. Each time, a corporate event had been organised at the same time impacting our trip. In Bangalore this meant we could only use the pool until 5pm. We were not made aware of this when making our booking. At the Leela in Kovalam - there was a corporate event on the beach until late into the evening. The music was horrible and loud and ruined our evening. As we were spending £600 a night to be there we should have been told about the organised beach party when we were booking.

    Beautiful building and gardens

    Stayed in December 2023

  • Reviewed: 19 December 2023

    10
    Absolutely amazing experience.
    • Leisure trip
    • Couple
    • Deluxe Room with Balcony overlooking the Poolside / Garden
    • Stayed 3 nights
    • Submitted via mobile

    Nothing really.

    Breakfast was fantastic. Staff very friendly and super attentive.

    Stayed in December 2023

  • Reviewed: 16 December 2023

    10
    Service excellence
    • Leisure trip
    • Group
    • Premier Room
    • Stayed 2 nights
    • Submitted via mobile

    Our stay at the Leela Palace in Bangalore was simply outstanding. The property is incredibly beautiful and worthy of its royal name, but what sets it apart is the unrivalled Service ! Shubham and his Team were available 24x7 and ready to attend to our every request with such grace and efficiency. Thank you for making us feel so welcome. It truly felt like a home away from home, and we look forward to being able to return soon. All the best !

    Stayed in December 2023

  • Reviewed: 8 December 2023

    10
    Very very nice
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Some smell occurs

    It was my first time in India and I’m so happy to stay at this hotel. All of the staff highly qualified and helpful, rooms are beautiful. We got upgraded for the rest of the stay, because part of our journey we stayed in the presidential suit, which is famous for hosting actors, presidents etc. Special thanks to our batlers Akash and Vartika as they were taking care of us 24/7. Massage by Akhety was very nice and yoga classes too. Cleaning on top level, we had fresh fruits and some complimentary chocolates. Restaurants are the best in the city, was waiting lunch everyday to try variety of Indian food at the buffet and than dinner at the Asian, chef surprised us with delicious dishes and personal recommendations. Reception answers fast, everybody smiling! Definitely it was a great choice.

    Stayed in December 2023

  • Reviewed: 3 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room with Balcony overlooking the Poolside / Garden
    • Stayed 1 night
    • Submitted via mobile

    Check in was confusing. Price on booking.com didn’t seem to match exactly what the reception was telling us. Was off by a bit

    Stayed in November 2023

  • Reviewed: 1 December 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Premier Room
    • Stayed 6 nights
    • Submitted via mobile

    Everything

    Stayed in October 2023

  • Reviewed: 1 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premier Room
    • Stayed 1 night
    • Submitted via mobile

    Food was not up to the mark

    Room and amenities was good

    Stayed in October 2023

Showing 76 – 100

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