443 Udyog Vihar, Phase V, 122016 Gurgaon, India
#2 of 375 hotels in Gurgaon
Guests' ChoiceBased on 1158 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.2
Facilities
9.3
Staff
9.5
Value for money
8.9
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 24, 2024
Armin
United Arab EmiratesNice building and nearby my office
Stayed in April 2024
Reviewed: April 23, 2024
Manisha
United Arab EmiratesAbsolutely nothing
Oh god where do i start! Its a little late but my trip was so memorable like i was yesterday. Being an ex-oberoi employee myself I reserved the trident knowing full well what level of service i would be receiving and boy was i right! I’d like to mention the gem of the staff i met there, anurag and sneha. Anurag, from the early checkin, to the comp upgrade until the departure feedback, you were absolutely great and Sneha, thank you for being so generous and arranging that welcoming cake for me! Im currently in Dubai and handling the property as the duty manager and I must say employees like them are huge assets to the team. Once again, thank you everyone, you all have my heart! 🤍
Stayed in April 2024
Reviewed: April 21, 2024
Sachin
IndiaOne of the best stays
Stayed in April 2024
Reviewed: April 21, 2024
Amir
IsraelA bit far from the city
Great hotel not far from the airport Very helping staff Excellent room Very good breakfast Close to the airport
Stayed in March 2024
Reviewed: April 17, 2024
Yas
United KingdomA large office block is being built next door so construction noise is hard to avoid. In house taxi is expensive, but staff happy to arrange Uber for you.
Exceptional and efficient service, nothing is too much trouble, absolutely lovely grounds and pool, restaurant is very accommodating too.
Stayed in April 2024
Reviewed: April 16, 2024
Jagdish
QatarServices from front desk, room services, resturanant
Excellent experience from all departments.
Stayed in April 2024
Reviewed: April 14, 2024
Sheena
New ZealandNothing!
Wow, this hotel is just as spectacular as the photos. The staff were very friendly, the food great and the room very comfy. A wonderful treat to stay here before departure from India.
Stayed in April 2024
Reviewed: April 11, 2024
Gloria
SpainCannot tell. It was simply perfect
Everything
Stayed in April 2024
Reviewed: April 9, 2024
Phil
SingaporeA relaxing resort feel in the midst of urban bustle. A large swimming pool. Delicious breakfast of great variety!
Stayed in March 2024
Reviewed: April 8, 2024
Abrar
BangladeshThe dinner buffet options could have been better in Pan Asia restaurant. The items were less and unattractive!
The infrastructure is mind blowing. It gives an essence of Royal/Mughal with all new technologies and amenities.
Stayed in April 2024
Reviewed: April 3, 2024
Phalguni
IndiaVery helpful and prompt staff.
Stayed in April 2024
Reviewed: April 2, 2024
Rajpal
IndiaCheck in process.
Location,Ambience,Food, Mannered Staff, Cooperative Reception, Good hotel Transportation.
Stayed in March 2024
Reviewed: April 2, 2024
Amira
IsraelNothing
Every thing
Stayed in April 2024
Reviewed: April 1, 2024
Arianna
ItalyLocation, comfort of the room, breakfast choices
Stayed in March 2024
Reviewed: March 31, 2024
Claire
United KingdomNothing.
This is probably the best hotel I’ve ever stayed in. Exceptional service, beautiful rooms, lovely pool (with shade from trees) and great food. An oasis in busy Delhi.
Stayed in March 2024
Reviewed: March 27, 2024
Marco
SwitzerlandStaff a bit junior. A little slow with serving. Just need a bit more training in that department
Stunning place and immaculate. Really amazing staff to give gifts and always make sure we were feeling comfortable
Stayed in March 2024
Reviewed: March 27, 2024
Mariella
Italylong term guest. love this hotel
Stayed in March 2024
Reviewed: March 27, 2024
Ilikivi
IndiaOne of the best property in Delhi NCR, the hospitality & service was impeccable. Truly made our birthdays special by spoiling us with suite room upgrades of not only one room but both rooms, complimentary cakes & bouquet. It checked all the parameters of crème de la crème hotels ! Special thanks to Kartik, who took care of all needs !
Stayed in March 2024
Reviewed: March 26, 2024
Utkarsh
IndiaAmbience, interiors
Stayed in March 2024
Reviewed: March 24, 2024
Raina
IndiaLong corridors ..way too long to find and reach elevators.
Staff very helpful and courteous. Excellent location and beautiful surroundings. Food quality stands out. Kudos to the team.
Stayed in March 2024
Reviewed: March 17, 2024
Deepa
Hong KongMy daughter loves this hotel. Everytime we visit the family, we make a stopover at Trident before moving further. They accommodated my request of removing carpets from the room and arranged an air purifier as my daughter has severe dust allergies. From service, to staff, to food, to embience, Everything was spot on! Thank you to the entire team.
Stayed in February 2024
Reviewed: March 14, 2024
Saila
NetherlandsBed could be more comfortable.
Beautiful hotel with great attention to detail. Clean and well maintaned. Good sized rooms. Good breakfast. Attentive staff, overal everything worked well. Good gym and large nice pool.
Stayed in March 2024
Reviewed: March 9, 2024
Jenny
United KingdomBeautiful
Stayed in March 2024
Reviewed: March 8, 2024
Praveen
United Arab EmiratesAmazing hotel, fabulous architecture and service
Stayed in February 2024
Vila Viçosa, Portugal
Mackinaw City, USA
Lunéville, France
Castiglione dʼOrcia, Italy
Villarrica, Chile
Grand Prairie, USA
Busan, South Korea
Danyang, South Korea
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content