Nothing

Fantastic location in the heart of Venice. Located on a canal with its own private water dock which made it super easy for airport transfers by private water taxi, which the hotel arranged beforehand. 5 min walk to both Rialto Bridge and St Mark’s Square. We stayed in a canal suite which was spacious but rather noisy due to canal traffic so if you are a light sleeper then I would suggest a suite/room not overlooking the canal. Very comfy bed and good sized bathroom and powerful shower. All the staff were exceptional - nothing was too much trouble and they really made you feel welcome. Would stay here again if we return to Venice as it really was a great location with fantastic staff.

Stayed in April 2024

All was good, but overpriced, I would expect dur to the Biennale opening week. Otherwise a very nice hotel for couple of nights in Venice

Location Stuff

Stayed in April 2024

the breakfast room was too small

Breakfast was very good and service excellnt

Stayed in April 2024

Small selection for breakfast especially hot food. Would have liked an iron in the room at all times but it is available on request which was fine. A minor detail.

Very well decorated hotel with access to Gondala and water taxi just outside. Perfectly central, just a few minutes walk to Rialto Bridge and San Marco square. Comfortable beds and good amenities. Very friendly staff especially the young gentleman (did not get his name!) who showed us to our room and greeted us every day for breakfast.

Stayed in April 2024

Great location - not too far from Rialto. Check in was quick. Our room was good - a big size and comfortable. We even had a tiny peek at a canal from our window!

Stayed in April 2024

Restaurant recommendations not so great .. Find your own..

Bartender was amazing! Lello understands hospitality like no others…

Stayed in April 2024

I have nothing negative to say

Beautiful interior, perfect location and the staff were amazing especially the gentleman in reception (I forgot to get his name) we loved everything and next time we’re in Venice we will definitely stay again.

Stayed in April 2024

AquaPalace is perfectly located in Venice. It’s a 5mn walk to St Mark’s square or to the Rialto. The accommodation is very good, the staff helpful and friendly and overall for Venice it’s a very good value for money option. It’s not a 5star venue but still elegant and with a lot of charm

Stayed in April 2024

Beautiful property right by a canal bridge. An intimate property with amazing breakfast spread, lovely atmosphere, really well appointed and designed Venetian room. We were lucky to have a private balcony overlooking rooftops and chimneys, you could hear the sea birds chirping! We were lucky to see the stars at night and made Venice even more magical. Service is great, breakfast is so good with a full spread of scrambled eggs, bacon, sausages, to cold cuts, cheeses, fruits, yogurt and delicious Italian cakes, breakfast, croissants. Highly recommend and amazing value in our opinion. Can’t wait to return!

Stayed in March 2024

The beds and pillows were not very comfortable

Wonderful hotel, great location and lovely staff

Stayed in March 2024

Although very tasty, breakfast eggs and bacon could have been replenished quicker after running out. Had breakfast twice, first day eggs ran out and second day bacon ran out and no more were brought out even after asking. They may have been brought when we left but we couldn't wait any longer than we did. Just a small niggle really and perhaps a staffing issue. Otherwise everything was perfect.

Absolutely beautiful hotel, very close to everything. Decor throughout just gorgeous. Room was stunning. Staff were very helpful and friendly. Hotel jetty perfect for catching a Gondola! Just picture perfect!

Stayed in March 2024

Nothing - would definitely stay again.

Great location on canal, friendly staff. Recommended for stay in Venice.

Stayed in March 2024

Excellent location!

Stayed in March 2024

A superb hotel, very close to the attractions, with an extremely friendly and helpful staff!They were all kind and willing to assist us with anything we needed.We loved this hotel,the place,everything and I highly recommend it.

Stayed in March 2024

Nothing

The hotel was lovely in a good area and had everything we needed the staff were wonderful

Stayed in March 2024

Nothing

The location was perfect, just 5 minutes walk from main sights. The breakfast was delicious, plenty of choice and plentiful coffee. The hotel is characterful, spotlessly clean and comfortable. The staff are always polite, pleasant and ready to help in any way. Would recommend.

Stayed in March 2024

No negatives on this hotel, just a word of warning to any would be travellers to Venice. Do not open your bedroom windows under any circumstances, even in Feb there were mosquitos!!

An understated hidden gem in a great location. Lovely bedrooms, breakfast room, reception area and a super little bar with a great barman.

Stayed in February 2024

Nothing

Everything. Location. Staff. Food. Room clean.

Stayed in March 2024

Free room upgrade which was great! The view wasn’t a,aging but clean and comfortable. Simple breakfast but nice. Great staff

Stayed in March 2024

No wash cloths

Clean, location

Stayed in March 2024

Although on the 4th floor and one window was small, proper black out curtains like on the terrace doors would be better for a darker room when sleeping. Proper coffee too instead of Nescafé sachets would have been nice to have.

Wonderful communication - very quick responses when helping us book our taxi boat from the airport. The hotel is in a great location and wonderfully decorated (some of Venice hotels can appear a little outdated but Aqua Palace was simply and tastefully done) we also had access to a small private terrace which was a lovely and unexpected bonus!

Stayed in February 2024

The location was fantastic and room 303 looks straight down the canal - beautiful

Stayed in February 2024

Great location, quiet yet very central, quality of the hotel was excellent, rooms were a good size and the decor was first rate.

Stayed in February 2024

Small hotel 5 mins walk from St. Mark's square. Clean, big, well equipped and quiet (!) rooms. Very helpful and friendly staff. Excellent breakfast with proper tea. Really enjoyed to stay there. Thank you!

Stayed in February 2024