Castello 3651, Castello, 30122 Venice, Italy
#158 of 297 hotels in Venice
Guests' ChoiceBased on 894 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.6
Facilities
8.4
Staff
9.1
Value for money
8.3
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 30, 2024
Reiter
United States of AmericaToo hot in the room. And too many mosquitoes.
Stayed in April 2024
Reviewed: April 27, 2024
Sarena
United States of Americabed was a little hard, but I think that's my issue, as I'm used to a very soft bed.
great location, couldn't have asked for a better location, close to the Doge's Palace, and the grand St Mark's Cathedral. But also quiet as the hotel was tucked away in one of the charming alley ways. rooms were really charming. The concierge helped us with restaurant recommendations, and the hotel. offers a free water taxi ride to the island of Murano! It was fabulous! There were only the 4 of us on the trip, had a tour of a glass making gallery, they showed us all the work they hold in the collection, all for sale. We bought a couple pieces of jewelry, meet one of the glass blowers, and took loads of pictures.
Stayed in April 2024
Reviewed: April 12, 2024
Aislinn
IrelandRoom was beautiful and even though it was April, (still winter in Italy) the room was very warm.
Great location, lovely staff and lovely room.
Stayed in April 2024
Reviewed: April 10, 2024
Rachel
BelgiumThe bathroom was a little old fashioned but clean.
The location was fab, the rooms comfortable (+ a nice private terrace) and the staff very helpful. Above all, we had checked out and when we returned to pick up the luggage, there was also a little extra bag there with my husband's gold chain that he had forgotten in the room. We commend the hotel staff on their honesty and kindness and would happily return.
Stayed in March 2024
Reviewed: April 8, 2024
Lila
United KingdomPetty but prefer shower door to shower curtains but that is so picky, I can't think of anything else.
We loved this hotel and would highly recommend it, the room (we had a terrace room on 4th) and bed was so comfortable, great Toiletries, dressing gowns and slippers. Very quiet location yet so central to St Mark's Square and a short stroll to The Rialto Bridge. The staff did everything to make our stay pleasant provided us with a map and recommendations of what to see. The breakfast was very good a great choice of different options. This was our first trip to Venice and we are definitely going to return to this hotel. Thank you Hotel Bisanzio team 😊
Stayed in April 2024
Reviewed: April 8, 2024
Liang
ChinaCan hear people on the street
Nice location
Stayed in April 2024
Reviewed: April 7, 2024
Rommel
United States of AmericaNone
Nice, close to everything. Very friendly and helpful staff
Stayed in March 2024
Reviewed: April 7, 2024
Harry
United KingdomBed wasn’t so comfy at all
Beautiful entrance as you walk in, staff very accommodating
Stayed in April 2024
Reviewed: April 7, 2024
Aiste
IrelandGreat location, clean rooms
Stayed in March 2024
Reviewed: April 3, 2024
Ilona
LithuaniaVery good place,super staff🙂
Stayed in April 2024
Reviewed: April 3, 2024
Balazs
HungaryAmenities and location was excellent, spaceous rooms, clean
Stayed in April 2024
Reviewed: March 30, 2024
Mark
United States of AmericaNothing significant. The room quality was slightly older, but still comfortable.
Terrific location and fabulous staff.
Stayed in March 2024
Reviewed: March 21, 2024
Audrey
IrelandNothing
We were upgraded to a family room for my partners 40th, was so nice. The room 112 exceeded my expectations, with a mezzanine floor for the bed. The bathroom was bigger than the norm, the living area very spacious with a fold away bed into a gorgeous press. Wardrobe, safe and fridge with goodies 😝 Breakfast was fabulous and so much of it. Staff were so pleasant For gym goers, I found a gym right next door to the hotel on the day I was leaving
Stayed in March 2024
Reviewed: March 19, 2024
Gary
United KingdomBetter bread at breakfast and better lighting in the room
Reception Staff were all very good, helpful and knowledgeable
Stayed in March 2024
Reviewed: March 19, 2024
Bert
Belgiumvery friendly staff, excellent location and great rooms!
Stayed in March 2024
Reviewed: March 11, 2024
Emma
United KingdomNothing
Centrally located, staff were lovely and helpful. Smooth check in and out. Rooms were spotlessly clean couldn't fault it. The only thing that i would say was the bed was very firm which is just a preference for us for a softer bed, we needed another pillow, staff bought to room immediately with a call to reception along with iron and ironing board, really couldn't fault the service would recommend and would definitely stay again, thank you
Stayed in March 2024
Reviewed: March 9, 2024
Christy
United States of AmericaN/A
Excellent staff, kind and helpful. Assisted in reserving Vivaldi concert with great seats. Wonderful experience thank you!!
Stayed in February 2024
Reviewed: March 6, 2024
Alice
Czech RepublicIn a room next to us was a family with a very loud child. But it's the problem of parent's education, not hotel.
Very nice hotel with great location really near to Piazzeta San Marco. Breakfast was very rich and you have a lozmt of options even for gluten free people. Room was always clean. Thank you very much! :-)
Stayed in February 2024
Reviewed: March 5, 2024
Pankaj
United KingdomEverything was good
Excellent location. Breakfast was good but can have variety over days.
Stayed in February 2024
Reviewed: March 2, 2024
Amine
AlgeriaNo Expresso in the breakfast
Everything was good
Stayed in January 2024
Reviewed: February 26, 2024
Carolyn
AustraliaBeautiful hotel with stunning room and facilities
Stayed in February 2024
Reviewed: February 26, 2024
Aggie
United KingdomThe only minus would be a temperature in the room - it was hot despite turning heating off.
Great location , close to the main vaporetto stop, well sign posted, easy to find, very close to the centre. We paid for breakfast and it exceeded our expectations - always good and fresh continental selection. Superbly clean. Stylish. comfortable rooms. Extremely nice and helpful staff.
Stayed in February 2024
Reviewed: February 26, 2024
Nicola
United KingdomHotel staff were so helpful and friendly. We had a comfortable family room that was kept beautifully clean. My daughters enjoyed all the products available in the bathroom & the lovely fresh smell. The location was perfect!
Stayed in February 2024
Reviewed: February 20, 2024
Iurii
United States of Americanothing!
Second time in this hotel - great value for money, close to local amenities and transportation. very helpful staff. Good breakfast. clean and spacious room!
Stayed in February 2024
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