Via Curtatone 5, 50123 Florence, Italy
#111 of 376 hotels in Florence
Guests' ChoiceBased on 570 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.0
Facilities
8.9
Staff
9.3
Value for money
8.7
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 10, 2024
James
United States of AmericaI thought it was great for an Italian property. Loved the ambiance!
The location was perfect…easy walk to train station and easy walk to Duomo. Easy access to great restaurants as well!
Stayed in May 2024
Reviewed: May 7, 2024
Katia
BrazilTo leave kkkkk (laughs)
Well located. Excelent room. Wonderfull breakfast and a welcome tea with biscouits included.
Stayed in May 2024
Reviewed: May 7, 2024
Adina
RomaniaThere isn't possible to make coffee yourself
The staff was very friendly and careful. The hotel was nicely arranged and clean. The bed was confortable. The coffee was very good.
Stayed in May 2024
Reviewed: May 3, 2024
Pawel
PolandIt is a beautiful, charming place, an inspiring combination of art and history.
Stayed in May 2024
Reviewed: May 1, 2024
Emanuela
NetherlandsThe only small thing I did not completely like was the shower, with curtains instead of doors.
The hotel was very clean and elegant. The staff was really kind yet professional.
Stayed in April 2024
Reviewed: April 30, 2024
Nayfa
Saudi Arabiait was water issue come from the twailet and the recpation was nice and upgread the room.
It was clean and it is worth the prices
Stayed in April 2024
Reviewed: April 29, 2024
Florin
RomaniaBreakfast coffee
Stayed in April 2024
Reviewed: April 22, 2024
Daniele
BrazilThis was the worst hotel bed I've ever slept in, with very uncomfortable pillows that looked more like a folded sheet. The curtains do not have blackouts, so there was a lot of light in the room which forced us to wake up early in the morning. Also a lot of mosquitoes there in the room, with no repellents or any type of protection in the windows. The rest of the hotel structure is overall good, but for a 4-star hotel I also expected the staff to be more friendly and supportive. For example: we just received help with our luggage after the manager saw my husband struggling to open the door while holding our bags. Then the manager himself was very kind to offer some help to my husband, while there were two people in the reception watching him as nothing was happening...
They provided the crib as I requested in the reservation, and even provided a very nice welcome kit for my baby, which I found very thoughtful. Breakfast is very good, with a complete selection of bread, cheese and fruits. They even offer some snacks in the lobby for those that want to hang out in the bar. Location is not that far from the city center and the tourist attractions, just 15min walk to reach them.
Stayed in April 2024
Reviewed: April 22, 2024
Emma
IrelandWonderful hotel, very central, big clean rooms and very helpful staff
Stayed in April 2024
Reviewed: April 19, 2024
Clarice
SingaporeGood and friendly service. Very clean and cozy. Less than 10 minutes walk to Firenze SMN station. Like the high ceiling of the room.
Stayed in April 2024
Reviewed: April 10, 2024
Paurus
United KingdomEverything was great
Exceptionally clean ! Great reception ! Staff was outstanding! Ricardo the executive manger was great and responded to all of my questions .
Stayed in April 2024
Reviewed: April 9, 2024
Michael
United States of Americaroom was in the attic but was not terrible
staff, letting us check in early and leave late, really worked with our schedule. Very friendly, snacks and coffee always available
Stayed in April 2024
Reviewed: April 6, 2024
Beatriz
United KingdomThe location
Stayed in April 2024
Reviewed: April 5, 2024
Hana
Czech RepublicThe breakfast was great, only mustard to accompany sausages was missing.
Stayed in April 2024
Reviewed: March 29, 2024
Jean-marc
FranceGetting the desired drinks from the bar was just impossible due to the extremely poor English of the person in charge.
Large and comfortable rooms, very friendly and helpful staff, excellent and big breakfast buffet
Stayed in March 2024
Reviewed: March 25, 2024
Pascale
NamibiaThe blankets The cleaning staff starts early and are quite loud
It is classy and employees deliver exceptional service. The rooms are stylish
Stayed in March 2024
Reviewed: March 25, 2024
Elisabet
SpainThe pillows can be improved. Also, we could here the noise of the elevator from the room.
Very clean and nice location.
Stayed in March 2024
Reviewed: March 17, 2024
Robert
AustraliaRoom temperature was warm and thermostat wasn't working properly
Breakfast was delicious, room was comfortable, and location was handy to train station, river, and city centre
Stayed in March 2024
Reviewed: March 16, 2024
Melanie
United States of AmericaThe hotel was beautiful comfortable the rooms are stunning. The staff are all friendly, professional helpful. The breakfast in the morning was over the top amazing and the bar staff were wonderful. They were able to arrange a Tuscany day trip for my daughter and I that was absolutely beautiful. We did not have to do anything but just relax.
Stayed in March 2024
Reviewed: March 16, 2024
Andrew
United KingdomReception staff
breakfast and car valet
Stayed in March 2024
Reviewed: March 5, 2024
Geeta
United KingdomSize of the room - lovely big bed - wooden parquet flooring - v clean - pleasant staff - well situated - reasonable price
Stayed in March 2024
Reviewed: March 3, 2024
Tian
FranceNothing
Beautiful hotel with very good service. The breakfast had a large variety. Very good location to explore Florence
Stayed in March 2024
Reviewed: March 3, 2024
Farrugia
MaltaBreakfast is amazing. Location is a bit out of the way but still within walking distance from the old centre.
Stayed in February 2024
Reviewed: February 25, 2024
Charlotte
United KingdomCan’t fault it
Exceptionally clean. Fresh towels and bedding everyday. Spotless bathroom and facilities. staff were friendly and helpful. Lovely reception area.
Stayed in February 2024
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