Via Dei Fiorentini 21 - Grattacielo Medina, Port of Naples, 80133 Naples, Italy
#1680 of 2,228 B&Bs and inns in Naples
Guests' ChoiceBased on 83 hotel reviews
8.0Cleanliness
8.3
Comfort
8.2
Location
9.3
Facilities
7.8
Staff
8.7
Value for money
7.8
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 4, 2024
Anne
United KingdomOnly minor thing was having to lug bags round the corner to a public bag storage locker and pay for this (for when we checked out and needed storage). Also do be aware this is room only accommodation - not a hotel as such with a bar or lobby etc. This was apparent from description but something to be aware of.
Good location, easy to find, check-in instructions from host clear and all worked well - it’s all remote. Good communication by WhatsApp with host. Serviced every day early in the day. Very comfy bed and nice to have a little balcony and view of street. Nespresso machine and fridge were welcome. I found it a very comfortable and value for money stay.
Stayed in May 2024
Reviewed: April 19, 2024
Anna
CyprusNo complaints, everything was good.
The location
Stayed in March 2024
Reviewed: April 8, 2024
Anna
United Kingdomlittle further out than i expected
lovely staff, rooms nice modern and clean
Stayed in March 2024
Reviewed: March 23, 2024
Jian
Germanyno desk, no chair
location is great
Stayed in March 2024
Reviewed: November 5, 2023
שושנה
IsraelNeeded mor personal touch
There wasn’t any breakfast or any other meal that I would have like to have .
Stayed in October 2023
Reviewed: September 27, 2023
Jonathan
United KingdomGreat location to tour Napoli
Stayed in September 2023
Reviewed: July 30, 2023
Jennifer
United KingdomThe shower. It is extremely small in size, the doorway to get in it is extremely narrow and on top of that, the water comes out at many different trajectories. Not a fan, but was only there 2 days so I coped. My plug adapter didnt fit in new style sockets. They helped fix this for me though. My next hotel has a mix of old and new, so this is likely to be common now in the EU. Ill have to buy a new one. They just be thinner now.
The location of the hotel was nice. Not too far bars and restaurants with a lovely little cafe round the corner.. Close to the hop on / hop off tour which was handy. The apartment was nice and clean, lovely decor, and I loved the electric blinds which you can put right down to create blackout but also keep the heat out. Air con worked well also. I didn't use it but there was a lock box and a fridge.
Stayed in July 2023
Reviewed: July 2, 2023
Simone
ItalyThe nstruction to check-in are perfect. Position interesting. Perfectly clean: I am allergic to dust and did not need to take the antihistamines during the permanence.
Stayed in July 2023
Reviewed: July 2, 2023
Анна
Czech RepublicI think that a tea pot would be nice and some cups and spoons. Also the cleaning was happening every morning at around 9, I wanted to sleep a bit longer, so maybe just do it later or not every day. Just a personal preference though.
I really likes that the rooms were super clean, the Coffey machine and the location.
Stayed in June 2023
Reviewed: April 14, 2023
Kailash
AustriaCommunication-never picks up the given phone but maintenance staff helped in connecting them
Location
Stayed in April 2023
Reviewed: March 31, 2023
Susan
United Kingdomnothing
it was so comfortable, clean and ideally situated. a lovely stay!
Stayed in March 2023
Reviewed: March 21, 2023
Shilda
United States of AmericaProperty as listed in photos, met all expectations. Large comfortable clean room.
Stayed in February 2023
Reviewed: February 20, 2023
Walaa
Jordanit’s a bit expensive
Very clean and tidy, the location is excellent,easy access and safe
Stayed in February 2023
Reviewed: December 8, 2022
Clodagh
SpainMaybe no physical person
Location and bed
Stayed in December 2022
Reviewed: October 17, 2022
Kiran
United KingdomThe property was quite dated and bathrooms needed renovating but we’re clean
Good location in a safe area. Close to areas of interest and port
Stayed in October 2022
Reviewed: September 5, 2022
Yevheniia
UkraineWi-fi connection didn't work in my room, only in hall
Location, clean, staff is supportive, nice view
Stayed in September 2022
Reviewed: August 25, 2022
Imran
United KingdomOnly small change I'd say is the bed - they're two very comfortable single bed pushed together and a ridge forms over night between them. Fine for a couple on their respective sides. The pillows are also a little thin.
Looks like the photos - which is great! Lovely view out too. The cleaner is excellent - always super tidy, everyday. Well located to the ferry and shops; old town about 10mins walk. Bathroom was a perfect size for me; had no issues there. Desk was welcome too, for the odd work email.
Stayed in August 2022
Reviewed: July 11, 2022
Elisabetta
Italythey told me I could pay at departure, instead they charged the credit card I gave them without telling me.
clean and comfortable
Stayed in July 2022
Reviewed: July 3, 2022
Luigi
Italythe bathroom was a little old and small
very central, close to harbor and Maschio Angioino. staff is very friendly and available
Stayed in July 2022
Reviewed: June 30, 2022
Rositsa
BulgariaThe location is great and staff was very kind. We asked for additional appliances (power strips, iron etc.) and our host provided them shortly. The room was clean and they changed our towels every day. If you are looking for a 5 star place to stay, probably won't be the best choice. However, for travelers who want a safe location, clean room and kind staff, I would highly recommend. The price is acceptable too.
Stayed in June 2022
Reviewed: June 11, 2022
Keith
United Kingdom👍
Stayed in June 2022
Reviewed: May 27, 2022
Tiago
SwedenWalls are a bit thin and could hear people talking on the corrifor
Location was extremely good, and communication with transports. Ines was extrenely helpful and kind
Stayed in May 2022
Reviewed: March 20, 2022
Csubi
HungaryVery small bath, small balcony.
Good location, clean, big room.
Stayed in March 2022
Reviewed: December 20, 2021
Ahmad
Belgiumno friendly staff
she asked me to pay 15 euros for check-in after 8pm She also asked city tax. But While booking they did not mention anything so per person I had to pay her 23 euros more on the top of the hotel price which is mentioned, while booking. I think this is extreme dishonesty.
Stayed in December 2021
Naples, Italy
Stockholm, Sweden
Pals, Spain
Budapest, Hungary
Amstetten, Austria
Jūrkalne, Latvia
Lucca, Italy
Kingston, Jamaica
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content