The check-in process was bad. The instructions were not clear as where to collect the keys and also it was like find on your own the rooms. The host was not polite to show where the room is and the operations of the place.

The location is good.

Stayed in April 2024

Be aware that the room is quite dark and with low ceilings and the windows generally do not give a great view. There were a few things sealed off/not working although the important things were fine. Seating is at the dining table or on the beds. The garbage position is a little threatening (see photo of notice)

The studio is roomy and the bathroom is good (shower). The kitchenette has several (3) rings and works effectively. The room is quiet as it overlooks internal courtyards and the air conditioning is reliable. For those coming or going by train the position is convenient, although it is a walk into the main town.

Stayed in October 2023

Very basic Uncomfortable beds. Pretty crappy linen

Good location Not too expensive

Stayed in September 2023

He took 100€ deposit

Nice

Stayed in July 2023

The time for collecting the keys is too short in the afternoon

The concierge that gives you the keys is very kind

Stayed in April 2023

not very maintained, bed covers are in a bad condition (used a lot maybe). AC was not strong enough

location

Stayed in May 2023

Bed was uncomfortable, the building residents smoke in the corridors and the smoke enters the room at night. rooms are not soundproof at all, I could clearly hear the neighbours talking and partying till 3 in the morning, even on the weekdays. There is no solid blinds on windows so at night anyone can see into your room which was uncomfortable.

The apartment is good size, location was good, near train station and trams. Staff was very helpful and friendly, staff was accessable and responsive via the booking.com app and helped me locate places within the city. Kitchen facilities were good, bathroom was large and had everything I needed.

Stayed in April 2023

noisy neighbors, poor sound insulation

convenient, good value

Stayed in March 2023

The smell of cigarettes in corridors is awful. And the garbage bin is outside the building, crossing down the street. And if you don't take your waste, you'll receive a penalty of 50 euros.

The location and the size of room.

Stayed in March 2023

The old design of the apartment and the old furniture, The heater seemed to be working only during the morning but not at night when it is actually cold!!

The location was good

Stayed in December 2022

The owner messaged us privately that we would need to pay an extra fee for a late check-in. This information was not mentioned anywhere on the platform, so the expenses would be unexpected. Fortunately, in the end the fee was not charged. Also, to do the check-out you need to leave the keys in the mail box. This is the way all the guests check-out, so everyone knows there are other keys in the dedicated mailbox. The mentioned mailbox is easy to open and so after the check-out, another person may potentially enter the room (to make damages etc.) and there won’t be any proves that you left the room in a proper state. We’d suggest the hotel administration to change the check-out option and make it safer to avoid safety issues.

Stayed in December 2022

I was on a street side room. The traffic noise was terrible and that was with the windows closed.

Self contained. Kitchenette and all amenities except laundry for a long stay. Comfortable bed.

Stayed in October 2022

too scared to use anything because signs implied would cost extra

so convenient to train station.

Stayed in August 2022

the staff is not responding well. we can even find a garbage bag.

everything is reasonably good .

Stayed in August 2022

ac unit was not fully functioning or perhaps we didn’t know how to use. it sometimes has flickering noise

location being in the city & close to T2 tram to airport. check in was flexible if the unit available early

Stayed in July 2022

Kitchen needs total revamp.

Spacious

Stayed in June 2022

AC wasn’t working at first. Host fixed it but still very weak.

There was no breakfast. Location was good.

Stayed in May 2022

you have to pay 10 euros to have internet connection and yet it works awful, sometimes I had to go to the train station to use internet

you can walk to the main train station and the location is very good. The apartament is very clean

Stayed in December 2021

Heating not autonomous. It is tied to the municipal timetable and regulations. Management has no control over when to heat or not to heat.

Excellent value for money. Friendly staff. Optimal location.

Stayed in October 2021

No internet

Stayed in June 2021

We brought two (very clean) and expensive roadbikes. The man who received us told us that no bike was allowed inside and that "it was the same for him whether the bikes costed 10 000 euros or 1 million euros". He then called the manager and a couple of minutes later he came back and asked us for the passports and gave us the key. We also had to pay the tourist tax in cash, so we needed to use about 20 minutes extra to find an open ATM, without getting noticed about this upfront. The room was mediocre, very humid, nothing dried inside the room even though it was hung up for several days. The oven was also quite dirty and it came out a big sky of smoke when we heated it for the first time. Luckily(?) the fire alarm didn't go off.

Stayed in April 2024

"There was renovation going on where we stayed, and they were painting. As a result, there was a heavy smell of paint and thinner. Also, our bed wasn't comfortable."

Stayed in December 2023

This accommodation was very clean and accessible to the main train station in Florence. Our host was very friendly.

Stayed in September 2023

Mosquitos lots of them lol

The check in system was great

Stayed in August 2023