Via Romana 1247, 55100 Lucca, Italy
#29 of 40 hotels in Lucca
Guests' ChoiceBased on 190 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
7.8
Facilities
8.4
Staff
8.7
Value for money
8.0
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: February 10, 2024
Marcos
BrazilThe location of the hotel is not very good. Lucca is a small city, but the hotel is located very far from the historical center. It is necessary to go by car or by bus to visit the main tourist attractions.
The hotel is great and the rooms are large and confortable. The hotel has a parking lot if you arrive by car. The restaurant is good and the breakfast is also good. I have travelled with my family and the room was very good and cosy for 4 people.
Stayed in January 2024
Reviewed: December 28, 2023
Logan
ItalyVery hot in the room.
Good location with parking. Excellent care of our dog.
Stayed in December 2023
Reviewed: October 31, 2023
Richard
United KingdomWell impressed with the food at the restaurant
Stayed in October 2023
Reviewed: October 29, 2023
Fravillan
FranceLocation, good breakfast, very clean, huge room
Stayed in October 2023
Reviewed: September 16, 2023
Vitor
United States of AmericaRoom was big and clean. Very good breakfast.
Stayed in September 2023
Reviewed: August 22, 2023
Ciprian
United KingdomClean modern
Stayed in August 2023
Reviewed: July 31, 2023
Dorin
RomaniaA bad smell in the room coming from the AC. Probably because of the lack of air.
Cleaning Breakfast Extraordinary staff Room size parking at the property
Stayed in July 2023
Reviewed: July 22, 2023
Daniel
BelgiumAlthough the breakfast was quality good it was poor in selection but for 10€ could not expect much.... and....at one point there were ants in the room (no idea from where) Wish the shower had an opaque door not transparent
Awesome staff, location, parking, quiteness, family and pet friendly,, AC, large bath (bath tub and shower) and room size.
Stayed in July 2023
Reviewed: July 19, 2023
Robin
AustraliaOn the edge of Lucca but a good close bus into the city
Stayed in July 2023
Reviewed: July 18, 2023
Dorina
United KingdomThe hotel is great. Super clean, comfortable rooms with excellent beds. Great breakfast too.
Stayed in July 2023
Reviewed: June 3, 2023
Monica
United KingdomLack of taxi availability, not the hotels fault.
All good. Breakfast excellent. Quiet and peaceful. Quite near Lucca centre.
Stayed in May 2023
Reviewed: May 28, 2023
Liviu
RomaniaA little bit outdated and old fashioned. Busy street in front, not a good ideea to take a walk. You definitely need the car.
Big and free parking lot, big room, big beds, good breakfast.
Stayed in May 2023
Reviewed: May 21, 2023
Lars
Norwayit worked well for us, but it’s a bit of a walk to get to the centre of the historical Lucca
helpful and patient personell! good english skills spacious rooms
Stayed in May 2023
Reviewed: April 24, 2023
Simgeb
ItalyNew building and rooms, very spacious room, clean everywhere. The dinner in the restaurant was exquisite quality, we had the local steak and pasta.
Stayed in April 2023
Reviewed: April 24, 2023
Cornel
RomaniaThe location of the hotel is a little far from the sights of the city of Lucca, but if you have a car it is no problem.
The hotel was quiet and comfortable. Breakfast had varied dishes, but the same every day. The room was very clean and spacious.
Stayed in April 2023
Reviewed: April 20, 2023
Kyriaki
GreeceThe restaurant closes too early (22:00) but they inform you about it.
Spacious family room, friendly people, free parking, fresh water for free to refill your bottle.
Stayed in April 2023
Reviewed: April 5, 2023
Jozef
BelgiumB
Net hotel
Stayed in April 2023
Reviewed: March 3, 2023
Victor
SpainVariety of food for dinner
Room
Stayed in March 2023
Reviewed: February 18, 2023
Raineyj
GermanyThe wifi shutdown after the second day.
The restaurant quality was superb, but early reservations are needed or go with room service. Parking was available and staff was helpful. Good location to visit Lucca and Pisa.
Stayed in February 2023
Reviewed: February 15, 2023
Reginaldo
Austriapillows are not good; the night lights next to the bed are annoying as one can’t turn it off
good location for business, clean rooms and good shower
Stayed in February 2023
Reviewed: December 18, 2022
Ewa
PolandIt was my 4th time in this hotel and I absolutely recommend it. Very clean and spacious, beds are always very comfortable. Staff always helps in case of questions or doubts
Stayed in December 2022
Reviewed: November 20, 2022
Janusz
PolandFirst day cleaning was perfect. But last day I was playing with my son on the floor and I thought that it was not vacuumed at all. Busy road is nearby - but it's not a big problem with closed window. Small details in the bathroom need attendance. I also think it is a bit too expensive for it's value.
This is a nice hotel, with dedicated staff, nice rooms, good breakfast and not bad location. I was happy with room comfort, bed comfort, bathroom equipment, breakfast quality and helpful staff. Would stay again.
Stayed in November 2022
Reviewed: November 18, 2022
Marco
South AfricaNothing
Everything was fine
Stayed in November 2022
Reviewed: October 17, 2022
Ullman
SwedenLarge room and helpful personal
Stayed in October 2022
Bruges, Belgium
Znojmo, Czech Republic
Belo Horizonte, Brazil
San Angelo, USA
Venosa, Italy
Ban Wang Takhrai, Thailand
Rome, Italy
West Pennard, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content