Via Armando Diaz 44, Plebiscito, 80134 Naples, Italy
#36 of 203 hotels in Naples
Guests' ChoiceBased on 432 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
9.5
Facilities
8.6
Staff
9.1
Value for money
8.2
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 7, 2024
Michal
NetherlandsNo major problems. However, at the four star hotel that charges north of 200 Euro per night, you’d expect also small things to be flawless. They weren’t. The room was small and looked nothing like the photo. There was lots of dust everywhere, on all ledges and surfaces. The floor was never swept (we found previous customers’ hair and lots of dirt). The bath was chipped. The toiletries, but also the toilet paper, were not replenished. I am sure they’d bring me a fresh roll if I rang the reception, but i’d expect at a hotel of this category that the housekeeping would take care of it. Despite these first-world problems, our stay was excellent.
Excellent location next to the Toledo metro statio, close to the Centro Storico, and walking distance to the port. The breakfast was absolutely outstanding. The staff in the hotel was very friendly, and way out of its way to accommodate any request. They also allowed us to check in early, around 11am, which was highly appreciated. The room had also simple tea-making facilities, which was highly appreciated (though the instant coffee might get them into an italian coffee purgatory).
Stayed in May 2024
Reviewed: May 6, 2024
Marc
GermanyWi-Fi Speed was too slow.
Everything was great. I would recommend: Offer faster Wi-Fi and maybe a nespresso coffee machine in the room.
Stayed in May 2024
Reviewed: May 5, 2024
Nancy
United States of AmericaHard pillows
Convenient location, nice rooms, nice staff
Stayed in May 2024
Reviewed: May 3, 2024
Justin
United States of AmericaThe property was very nice, clean and a good value. I especially liked its proximity to restaurants and bars.
Stayed in April 2024
Reviewed: May 1, 2024
Quo
CanadaThe weather was overcast, although the temperature was very comfortable.
It was a short walk to the Metro and the Funicular. It was also a short walk to other sites and there could have been a million restaurants in the area, but we didn't bother counting. The Catacombs in Sanitá were interesting, but we took a taxi as it was a long walk. Didn't have time to go back to Underground Napoli. Saw it on an earlier visit and it was fascinating
Stayed in April 2024
Reviewed: April 23, 2024
Nenad
Serbiafew additional wardrobe shelves in the closet would be perfect
location, staff, breakfast room
Stayed in April 2024
Reviewed: April 18, 2024
Hannah
BelgiumWe had the most wonderful stay in Napels for our anniversary thanks to the amazing assistance of Michele. He made sure our stay was absolutely unforgettable! The location of the hotel is superb and the friendliness of the staff heartwarming. The cleaning ladies made sure our room was a little palace every day again. The restaurant at the top floor was a treat to have our breakfast at. Thank you Michele, Oriana and all other staff for this wonderful stay. We will for sure be back!
Stayed in April 2024
Reviewed: April 16, 2024
Shirley
United KingdomThe reception area is small and detracts slightly from the overall look and feel of the hotel.
A lovely stylish hotel in the centre of Naples, very clean with pleasant helpful staff. The upstairs lounge area was relaxing with an outside balcony for breakfast.
Stayed in April 2024
Reviewed: April 8, 2024
Eeva
FinlandBath tub is not convenient for older people, because it is hard to get there and it is slippery. Shower cabin would be better.
Nice and clean
Stayed in April 2024
Reviewed: April 8, 2024
Olga
CyprusVery good location in the city center, close to the metro. Clean, comfortable room. On the top floor there is a wonderful veranda with a beautiful view of the city. Good breakfast.
Stayed in March 2024
Reviewed: April 2, 2024
Vered
IsraelVery nice hotel
Stayed in April 2024
Reviewed: March 29, 2024
Αννα
GreeceAll good
It was close to the most important locations to see. It was clean and very comfortable. The bed really big and comfortable.
Stayed in March 2024
Reviewed: March 26, 2024
Craig
United Kingdomnothing
The Staff were all fantastic and supportive and helpful. Great Team!
Stayed in March 2024
Reviewed: March 23, 2024
Maisy3008
United KingdomBreakfast staff were rather rude and abrupt.
View from rooftop bar is amazing. Evening staff Fulcino and Paula were brilliant and fabulous hosts. Room was clean and a great size, nice and quiet on floor 7.
Stayed in March 2024
Reviewed: March 7, 2024
Luca
ItalyHotel is beautiful but it is a relatively old structure and the room could be better and cleaner. Breakfast is good but not as excellent as I would have expected in Napoli.
Very good position in city center. Close to Toledo Metro Station it is the perfect location for travelling in the city center. Breakfast location is very nice on top of the building with a good view of the Vesuvio (apart from an ugly skyscraper in between)
Stayed in March 2024
Reviewed: March 5, 2024
Louise
United KingdomVery expensive. Room could have been cleaner. Toiletries skimpy, glad we took our own
Great location. Friendly helpful staff. Good food. Excellent service
Stayed in March 2024
Reviewed: March 2, 2024
Reema
KuwaitThe bathroom tub
Location
Stayed in March 2024
Reviewed: February 29, 2024
Serap
TurkeyStaff was so helpfull and kind. The room is big and very nice. The breakfast is very good. Almost everything is great.
Stayed in February 2024
Reviewed: February 25, 2024
Ladislav
SlovakiaLocation, staff very friendly and helpful.
Stayed in February 2024
Reviewed: February 16, 2024
John
United KingdomNothing... Absolutely everything was perfect 😁.
Everything! From our arrival to us leaving 4 days later the staff couldn't have been any better. Any request we had they dealt with it immediately and professionally. The food, both breakfast and an evening meal was superb! There was a wide selection to choose from and was fresh and plentyful. Special thanks to the bar staff for looking after us and providing us with their excellent service.
Stayed in February 2024
Reviewed: January 25, 2024
Karl
MaltaNice comfortable rooms, great breakfast. Very friendly and professional staff especially Eugenio and the rest of the team at breakfast.
Stayed in January 2024
Reviewed: January 23, 2024
Hamad
KuwaitNothing
Large room .. in the center of napoli .. great staff
Stayed in January 2024
Reviewed: January 10, 2024
Mario
United States of AmericaThe breakfasts could have been better. A few potatoes and some baked beans would have been good accompaniments. A awider variety fruit (including berries. The location is a noisy one.
Stayed in January 2024
Reviewed: December 24, 2023
Sterling
United States of AmericaThe room was clean, large (executive dbl room), nice view, blackout curtains, and amazingly quiet. The hotel is in a very busy area and there was traffic noise during the day, however, after 21:00, it was quiet. The room had 2 windows that opened. The windows were soundproof to a point during the day, but at night, perfection. The breakfast was good with a great selection. Staff was professional, with most being friendly. There's tons of everything nearby. (Restaurants, groceries, shopping of all kinds). The central rail station is about 1.5 km away. The Metro is about a block away from the hotel, though I didn't use it. Firm mattress and nice linens. I would recommend it.
Stayed in December 2023
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