Skip to main content
  1. Hotel reviews homepage
  2. Italy hotel reviews
  3. Sicily hotel reviews
  4. Syracuse hotel reviews
  5. Reviews of Grand Hotel Ortigia

Reviews of Grand Hotel Ortigia This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Viale Mazzini 12, Ortigia, 96100 Syracuse, Italy

#21 of 52 hotels in Syracuse

Guests' Choice

Review Score

Based on 307 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.7

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: May 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location & parking

    Stayed in May 2024

  • Reviewed: April 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great facilities and location. Staff were excellent especially a bellman named Mr Goodluck! Enjoyed my stay. Easy parking.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Old world charm in a fantastic location

    Stayed in April 2024

  • Reviewed: April 28, 2024

    9.0
    Beautiful hotel in perfect location with friendly, helpful staff.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    Nothing.

    The location is superb, at the entrance to Ortigia. The room was small but elegant with a balcony and beautiful view. The staff were all very pleasant.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    10
    Old world elegance
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Can’t think of a thing.

    Beautiful hotel right on the marina. Incredibly well appointed with an old time feel. Staff was very helpful in every way. Roof top restaurant was terrific. Highly recommend.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    10
    A taste of Sicily
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Centrally located with parking. Loved breakfast on the top floor overlooking the bay.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    10
    Exceptional
    • Business trip
    • Group
    • Single Room
    • Stayed 2 nights

    great location and great panoramic view from the terrace

    Stayed in April 2024

  • Reviewed: April 14, 2024

    10
    Excellent.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom was tired. The toilet pan was loose in the floor and the bath and sink plugs were not work g properly. Shower head would not stay in position. We were in room 205.

    Superb location and parking facilities. Staff and attention to detail was outstanding.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    10
    Amazing
    • Leisure trip
    • Group
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent service, friendly staff, comfortable lovely rooms

    Stayed in April 2024

  • Reviewed: April 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room is a little bit smaller than ı expect

    Excellent location, amazing personel

    Stayed in April 2024

  • Reviewed: April 13, 2024

    10
    great
    • Leisure trip
    • Family with young children
    • Junior Suite with Sea View
    • Stayed 2 nights

    breakfast was great . staff helpful. rooms are clean and cosy

    Stayed in April 2024

  • Reviewed: April 6, 2024

    10
    Exceptional
    • With a pet
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    This hotel is perfectly situated by a marina in a quiet area of the island, yet within walking distance to everything. The hotel is absolutely beautiful, and the staff are very friendly and helpful. The breakfast is excellent and located on the top floor overlooking the water. Our rooms were beautiful with all the wood and tile/marble floors. This hotel is where we will definitely stay on our next trip to Ortigia.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    8.0
    Great place to stay.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower and bathtub very old fashioned. Green light lamp too bright, disturbing sleep. Breakfast good but could be improved with better variety of non-sweet options (too much focus on sweet tooth).

    Nice building, both from outside and inside. Lots of detail inside, especially art and artefacts. Excellent location in front of marina, direct access to town, parking in front.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    8.0
    Summery: nice
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    1. We were not allowed to control AC in room 2. No glasses plastic or other in the room 3. Mini single water bottle for 2 people to share per day. 4. Did not care for the strong diffuser smell all over 5. Minor issue- No conditioner supplied, fortunately the front desk found one. I thought all 5* hotels offer it.

    Location, helpful staff.

    Stayed in April 2024

  • Reviewed: March 28, 2024

    10
    Location perfect and staff super helpful.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    Nothing. Best hotel we stayed in during or 2 weeks in Sicily.

    Nice to walk down the third floor hallway to an awesome breakfast. Seaffront location perfect. Dinner in the restaurant was excellent. Attendant who parked our car did well.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    10
    It was great! We will visit again.
    • Leisure trip
    • Family with young children
    • Junior Suite with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds were a lil hard. We paid for a sea view but the trees block the view. So think the 1st floor room should be charged as see view since the trees have grown so large.

    View from the roof. Perfect location to everything. Private parking and breakfast. My son loves the omelettes.

    Stayed in February 2024

  • Reviewed: March 12, 2024

    8.0
    Great hotel overall, with lovely views and very central.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 2 nights

    Room was a bit dated, and can do with a revamp. Also, I think the rooms have very thin walls, and we could hear movement on top of us, as well as from outside the room and nextdoor.

    Lovely hotel in the middle of Ortigia, right by the sea. Also super central to shops, the market and restaurants. Hotel room was a bit dated, but the lobby area room waa gorgeous. The breakfast was basic, but good. Lovely open views in the breakfast / dining area.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    10
    Absolutely wonderful!
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights

    There was nothing we didn't like! Everything was wonderful!

    We loved the views all around! The restraunt for breakfast and dinner was delicious. The staff was so professional, accommodating, and friendly! The proximity to old city was exceptional and the parking facility was quite convenient!

    Stayed in December 2023

  • Reviewed: February 23, 2024

    10
    Brilliant, with the hope to repeat it again!
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We liked and appreciated everything!

    ALL the staff was exceptional in every way. Breakfast buffet was excellent with a nice variety of European & American... View from the roof restaurant & terrace is a wonderful combination of harbor and view of the historic rooftops. Location was super.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    10
    Impeccable service with professional staff who provided great recommendations on the local area.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Loved everything!

    Beautiful hotel in great location with reasonably priced surface parking right in front of hotel. Great breakfast in rooftop restaurant.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    9.0
    Great place to stay !
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Great service and amazing location. View from the restaurant is very special. I loved breakfast with the view of ocean & the city of Ortigia. The staffs were very responsive for my mother's special assistance with her wheelchair from the moment of reservation.

    Stayed in February 2024

  • Reviewed: January 30, 2024

    10
    Awesame stay in Ortigia
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights

    nothing

    Luxury atmosphere immediately when stepping in. Front desk staff very helpful, solving many transportation problems. Nice room and bath, impeccable clean. Everything 5 stars, and so was breakfast. Hot items made to order, otherwise good buffet. The breakfast was served on top floor restaurant, with awesome sea view. Location was perfect on the northern tip of Ortigia, short walk to main sights and many restaurants.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    10
    This property was so welcoming and comfortable we will recommend it to everyone!
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    Everything about this property was first class. The front desk was friendly and helpful, the restaurant was amazing and the location could not have been better!

    Stayed in January 2024

  • Reviewed: January 20, 2024

    8.0
    Perfect to enjoy a stay in historic Ortigia
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Restaurant on top floor had excellent food and wonderful view.

    Stayed in January 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: