Via Sandro Pertini 2/9, Novoli - San Donato, 50127 Florence, Italy
#221 of 375 hotels in Florence
Guests' ChoiceBased on 230 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.3
Facilities
8.3
Staff
8.8
Value for money
7.7
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Palani
SingaporeBreakfast there is no changes on the Menu. Everyday same food and same fruits.
Room Facilities are good.
Stayed in April 2024
Reviewed: March 16, 2024
Mary
United States of AmericaWe did not order breakfast as our flight was extremely early. Airport was very close, the hotel was more upscale than expected, perhaps a recent renovation as hallway carpets and lighting we contemporary.
Stayed in March 2024
Reviewed: January 13, 2024
Ahmed
BahrainCity tax charges is too high, although it is fixed, it should have been in the total price when I booked The beds are too small
Location
Stayed in December 2023
Reviewed: January 7, 2024
Zivan
SerbiaStrange shower head. The bed design where part of bed construction is extended is space and painful when kicked by leg in the corner. Seen same design in other Hilton hotels.
room was decent and spacy, breakfast good, bed was good
Stayed in January 2024
Reviewed: January 5, 2024
Lindsey
United States of AmericaQuiet location. Comfy bed, clean and large room. Good breakfast. 10 min drive from the center. Overall great stay.
Stayed in January 2024
Reviewed: January 3, 2024
Satrajit
IndiaThe staff is rude, kitchen refused us food even 45mins before closing. And then they charge 8 Euros for serving food to room which was very dull in taste.
Its in a neat place well with the ammenities. Their food menu is exceptionally small so after breakfast dont expect a meal there
Stayed in December 2023
Reviewed: November 29, 2023
William
United States of AmericaDinner was poor. breakfast great......room clean, staff nice...
Stayed in November 2023
Reviewed: November 13, 2023
Mark
United States of AmericaElevator was a little hard to understand to call the elevator, but that is just a Europe thing.
Location away from center Florence but easy to get there via the Tram. It was clean and the staff was friendly and willing to assist without any hesitation. We loved that the hotel was right next to a great park and we loved our park view fro the room.
Stayed in October 2023
Reviewed: November 9, 2023
Shani
IsraelTrain to the center, really great neighbourhood, and breakfast
Stayed in October 2023
Reviewed: November 5, 2023
Sajedeh
ItalyThe bathtub wasn’t clean enough
Staff
Stayed in November 2023
Reviewed: October 25, 2023
Danail
BulgariaConvenient and quiet place to explore Florence
Stayed in September 2023
Reviewed: October 16, 2023
James
CanadaBed was toooo hard. Pillows were too soft. Air conditioning did not work very well
Good location. Breakfast was good. Liked the balcony. Bath towels were great.
Stayed in October 2023
Reviewed: October 3, 2023
Belayet
United States of AmericaLocation, the staff are very helpful. The buffet breakfast was good.
Very Good.
Stayed in September 2023
Reviewed: September 25, 2023
تركي
Saudi ArabiaNothing
The Staff are very friendly and suuportive, very clean hotel , fresh towels and bed sheets, location is the best near the tram and mall, the view on university yard is fantastic another view on the park. Located on urban area . Restaurant around the hotel. Very nice staff
Stayed in September 2023
Reviewed: September 24, 2023
Maria
Puerto RicoWe believe that you need more writing information. For tv program.
The facilities were good, the staff in front desk was not to friendly. We didn’t like the way he talk to us. He was like rushing us. We tried to pay for a drink, we gave 20. € we didn’t have chance and he told that he didn’t have either. Then we charged to the room and he told us it was 3.€ when another staff told us it was 2.5€. ?
Stayed in September 2023
Reviewed: July 31, 2023
Palani
Singaporestill can improve breakfast menu. Rooms shall provide complementary water bottles.
Rooms and Bed
Stayed in July 2023
Reviewed: July 14, 2023
Piotr
Polandthe room seemed empty, the tv was small
the park view was nice good hotel location
Stayed in July 2023
Reviewed: July 14, 2023
Athanasios
LuxembourgVery nice location, large and very clean room. Very breakfast.
Stayed in May 2023
Reviewed: July 1, 2023
Choobie
NetherlandsGreat staff that made dining recommendations around the area and were very welcoming. Hotel rooms were as expected from a Hilton.
Stayed in July 2023
Reviewed: July 1, 2023
Yan
Chinano bathrobe and slipper in room.
Good breakfast
Stayed in June 2023
Reviewed: June 19, 2023
Yeow
SingaporeThe only hotel with a convenient store after staying in a few hotels in Italy. Spacious hotel with a mall just 10 mins walk away. Hotel also provided 2 extra pillows which contributed to a comfortable sleep And they provide kettle which some hotels don't.
Stayed in June 2023
Reviewed: June 3, 2023
Arie
Israelvery good hotel
Stayed in June 2023
Reviewed: June 2, 2023
Julian
United States of Americatoilet flush button was weird, would hold sometimes for a few minutes. also definitely not near city center, involves 12 minute tram ride, which is no problem, but can be annoying especially getting the tickets because some people will spend five to ten minutes figuring out the machine and a train may pass during that time. but other than that, not a big deal.
very nice for a four star hotel. older but the property was nicely constructed. farther from city center but next to the beautiful university
Stayed in May 2023
Reviewed: May 27, 2023
Deirdre
United States of AmericaThe room was cold , difficult to control a.c.
Awesome
Stayed in May 2023
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