Reviews of c-hotels Club This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Santa Caterina da Siena 11/R, 50123 Florence, Italy
#207 of 375 hotels in Florence
Guests' ChoiceReview Score
Based on 1280 hotel reviews
8.3Score breakdown
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Cleanliness
8.7
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Comfort
8.7
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Location
9.2
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Facilities
8.3
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Staff
8.8
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Value for money
8.5
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Free WiFi
7.9
Verified guest reviews from real Bookers
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Reviewed: May 6, 2024
Rebecca
United Arab Emirates13 Reviews9.0“Good stay”- • Leisure trip
- • Couple
- • Smart Double
- • Stayed 2 nights
- • Submitted from a mobile device
They were renovating the hotel so it was slightly noisy during the day.
Just outside main florence SMN Station. The staff were very kind and helpful.
Stayed in May 2024
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Reviewed: May 6, 2024
Mahmoud
Egypt35 Reviews3 helpful votes9.0“Great stay!”- • Leisure trip
- • Family with young children
- • Comfy
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Great location, friendly staff, comfortable stay
Stayed in April 2024
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Reviewed: April 27, 2024
Sngchul
South Korea24 Reviews2 helpful votes8.0“very comfortable to stay and want to return at next time.”- • Leisure trip
- • Group
- • Smart Double
- • Stayed 1 night
Have to move outside to take breakfast at partner hotel.
very near to station. so kind staff to bring the another key to room. delicious breakfast.
Stayed in April 2024
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Reviewed: April 22, 2024
Rose
United Kingdom14 Reviews2 helpful votes9.0“Better than expected”- • Leisure trip
- • Couple
- • Smart Double
- • Stayed 4 nights
- • Submitted from a mobile device
Very friendly staff. Room is spotless. Bedding is particularly good. We really enjoyed our stay.
Stayed in April 2024
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Reviewed: April 21, 2024
Amornrat
Thailand27 Reviews3 helpful votes8.0“Good location and value foe money”- • Leisure trip
- • Travelers with friends
- • Comfy
- • Stayed 7 nights
- • Submitted from a mobile device
Close to main train station, bus station and city center. We had a comfortable bed and room, however, shower is a bit too small. The hotel is so generous, providing pastries and coffee in coffee corner for all guests.
Stayed in April 2024
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Reviewed: April 14, 2024
Viola
Albania32 Reviews3 helpful votes7.0Good- • Leisure trip
- • Couple
- • Smart Double
- • Stayed 3 nights
- • Submitted from a mobile device
The hotel was under restoration, so we could not enjoy it properly. Breakfast was not available, pand the hotel elevator was very small. But the most problematic for me was the bite of the mattress insects, which caused allergies in my body. Noises could also be heard from other rooms.
The location was great and the staff too.
Stayed in April 2024
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Reviewed: April 7, 2024
Gabriel
Malta18 Reviews1 helpful vote8.0“A great stay next to the train station.”- • Leisure trip
- • Couple
- • Smart Double
- • Stayed 2 nights
- • Submitted from a mobile device
The basic room is a bit expensive in terms of value for money.
Hotel room and staff were very nice. It’s location is great if you need to stay next to the train station.
Stayed in April 2024
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Reviewed: April 5, 2024
Ousha
Canada34 Reviews5 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Smart Double
- • Stayed 5 nights
- • Submitted from a mobile device
A bit noisy at night given the location
Great location. The majority of attractions are close by. The staff was friendly. Clean room
Stayed in April 2024
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Reviewed: April 2, 2024
Simoni
Portugal36 Reviews3 helpful votes7.0“Nearby the train station”- • Leisure trip
- • Couple
- • Smart Double
- • Stayed 5 nights
Not having breakfast available.
The location was great and staff was supper helpful. Good shower and very comfy beds. However, the hotel is in renovation (in the breakfast area) so they do offer free coffee, but there is construction work being done. Other than that all was great
Stayed in March 2024
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Reviewed: March 30, 2024
Marie
United Kingdom11 Reviews7.0“Nice hotel - friendly staff”- • Leisure trip
- • Solo traveler
- • Smart Double
- • Stayed 3 nights
- • Submitted from a mobile device
The phone in my room didn’t work. The walls are very thin so all noise can be heard from the other rooms
Friendly staff. Hotel is under reservation so a little chaotic
Stayed in March 2024
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Reviewed: March 28, 2024
Bici
United States of America1 review7.0Good- • Leisure trip
- • Solo traveler
- • Smart Double
- • Stayed 2 nights
- • Submitted from a mobile device
Everything except the noise the other clients make at night.
Stayed in February 2024
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Reviewed: March 19, 2024
Veedoola
Mauritius6 Reviews7.0Good- • Leisure trip
- • Couple
- • Smart Double
- • Stayed 1 night
- • Submitted from a mobile device
Lift was small
Great location and staff v helpful Tea/coffee was complimentary whole day in the lounge
Stayed in March 2024
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Reviewed: March 17, 2024
Ana
United States of America4 Reviews9.0Wonderful- • Leisure trip
- • Group
- • Smart Double
- • Stayed 3 nights
- • Submitted from a mobile device
The bed could have been a little more comfortable. Also, I would suggest adding a second chair in the rooms so if there are 2 people there would be enough sitting available. But none of this was a real problem. I would stay at this hotel again.
The location so close to the train station was great and the staff was friendly. The coffee and croissants available in the lobby was a very nice touch.
Stayed in March 2024
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Reviewed: March 17, 2024
Meerak
United Kingdom2 Reviews1 helpful vote9.0“Excellent!”- • Leisure trip
- • Couple
- • Smart Double
- • Stayed 4 nights
Only one small elevator was in use. The staircase was not in use during our stay.
Awesome location. The train station, bus station, and convenience store are extremely close! Very convenient!
Stayed in March 2024
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Reviewed: March 15, 2024
Aisling
Spain4 Reviews3 helpful votes8.0“Would definitely recommend to friends/family as location was perfect and it was very clean.”- • Leisure trip
- • Couple
- • Smart Double
- • Stayed 4 nights
- • Submitted from a mobile device
The room did tend to get a bit hot and the air con didn’t seem to work so we had to keep the window open most of the time we were in the room which lets in a lot of noise, it did go to show how good the windows were because when they were closed it blocked a lot of street noise! Also unfortunately there was works going on in the breakfast room and there was also a leak in the ceiling by the lift.
Amazing location, super close to train/bus stations. Lots of nice restaurants around and right next door to a supermarket. Everything was in walking distance. The hotel was also constantly being hoovered/cleaned which could have been ramped up due to the works that they were carrying out. Staff were generally friendly and we got a lovely gift of a packet of pasta on our last day which is a nice touch :)
Stayed in March 2024
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Reviewed: March 15, 2024
Ms
South Africa18 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Smart Double
- • Stayed 1 night
- • Submitted from a mobile device
A bigger room could have been allocated for the price
Great location, close to train station and walking distance to main tourist attractions
Stayed in March 2024
-
Reviewed: March 6, 2024
Gaye
Turkey20 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Smart Double
- • Stayed 1 night
- • Submitted from a mobile device
A/c was not working and breakfast wasn't available
Staff, hospitality, location
Stayed in March 2024
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Reviewed: March 3, 2024
Skmjl
Switzerland263 Reviews72 helpful votes9.0“One minute walk from the SMN train station.”- • Leisure trip
- • Couple
- • Smart Double
- • Stayed 1 night
The staircase case was blocked for renovation work so the only way was using the lift which I really hate...as I have claustrophobia, would avoid lift if I can. Could hear the neighbour taking shower...the noise was loud..
Very very near the SMN train station and 5 mins walk to town centre. Friendly welcoming staff. Clean, soundproof windows. Many Asian tourists, nice to see them ;-))
Stayed in February 2024
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Reviewed: March 3, 2024
Beth
United Kingdom7 Reviews1 helpful vote9.0“Fantastic location, great facilities and good value for money”- • Leisure trip
- • Couple
- • Smart Double
- • Stayed 2 nights
- • Submitted from a mobile device
Lack of air conditioning
Fantastic location, room was a good size. Really nicely done.
Stayed in March 2024
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Reviewed: February 25, 2024
Utku
Germany37 Reviews1 helpful vote9.0“Florence trip”- • Leisure trip
- • Couple
- • Smart Double
- • Stayed 1 night
The AC was little bit noisy and old.
We liked pretty much everything in this hotel. First, the staff was amazing. Even if it was late night, the reception staff was supportive and smiling. Location is very good, very close to the central station and the hotel neighborhood is quiet. Room was comfy.
Stayed in February 2024
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Reviewed: February 23, 2024
Margarita
Bulgaria12 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Smart Double
- • Stayed 2 nights
our room was on the street and if the window is open it is loud
the room was very clean and comfortable , thanks a lot for the gift ! the personal is amazing and very helpful, location is the best , near the central station , bus station , city center , everything is near
Stayed in February 2024
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Reviewed: February 7, 2024
Luis
Puerto Rico9 Reviews9.0“very close to train station, didn't stress leaving in the morning”- • Leisure trip
- • Couple
- • Smart Double
- • Stayed 2 nights
- • Submitted from a mobile device
small , slow elevator
location , value for money
Stayed in February 2024
-
Reviewed: February 7, 2024
Catherine
Australia11 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Solo traveler
- • Smart Double
- • Stayed 3 nights
- • Submitted from a mobile device
I found it difficult to control the air conditioning but that could just be me 🙂
The staff were very friendly, lovely people and always helpful. The room was spotlessly clean and such a lovely touch were hand written notes of welcome (with chocolates) and a thank you for staying (with a bag of dried pasta). The coffee machine and pastries downstairs were great as the kitchen is being renovated which I'm sure will be amazing when up and running
Stayed in February 2024
-
Reviewed: February 1, 2024
Ziyad
Saudi Arabia9 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Smart Double
- • Stayed 1 night
- • Submitted from a mobile device
No 👎 parking
Stayed in January 2024
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