S. Marco 1936, San Marco, 30124 Venice, Italy
#191 of 298 hotels in Venice
Guests' ChoiceBased on 631 hotel reviews
8.3Cleanliness
8.6
Comfort
8.5
Location
9.5
Facilities
8.1
Staff
9.1
Value for money
8.0
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 4, 2024
Barbara
United States of AmericaWe have stayed at this hotel several times through the years, My brother first stayed there 40 years ago. It was what we expected it to be and it met our needs very well.
Stayed in April 2024
Reviewed: April 30, 2024
Susie
United KingdomGreat location, friendly and helpful employees. Very quiet and peaceful at night.
Stayed in April 2024
Reviewed: April 29, 2024
Sorin
IsraelThe bathroom is not good. There were no facilities for making a hot drink in the room.
Stayed in April 2024
Reviewed: April 26, 2024
Camilla
United KingdomDated decor, and didn’t figure out how to turn our heater off until our last night because instructions were tucked away in a drawer. Laundry was very expensive so we didn’t use the service. The hotel was quite far from the train/bus stations and the waterbus only saved 1/3 of the walking time, so it was quite difficult to get there with all our luggage. Breakfast seemed a bit expensive for what was available - all hot food cost extra on top of the breakfast price. Also, the hotel requested you leave the key with reception whenever going in and out, and the key had a very heavy key ring attached to discourage you taking it with you, but this was a bit annoying when having to wait for a staff member to be free at the reception desk simply to leave the hotel.
Very spacious room, and clean facilities. Very good location for visiting the main tourist attractions and walking around the centro storico area. Staff were friendly.
Stayed in April 2024
Reviewed: April 18, 2024
Claudio
ItalyUnpleasant smell in the toilet
Great location
Stayed in March 2024
Reviewed: April 18, 2024
Hasene
TurkeyThe location was very nice, walking distance to everywhere.
Stayed in February 2024
Reviewed: April 16, 2024
Angel
CanadaHard to find - google maps were a must for me!
Location was great.
Stayed in April 2024
Reviewed: April 15, 2024
Ronald
United States of AmericaStairs …but there was only one set, from three to four, where my single room was located. If you are impaired be sure to verify your room selection.
Location next to Opera House, why I stayed there. Staff very nice, helpful.. Spotlessly clean, beautiful public rooms and patios. Breakfast had ‘American’ coffee in addition to espresso, etc. I will stay there again, no question.
Stayed in April 2024
Reviewed: April 12, 2024
Fiona
United KingdomThe hotel was a bit dated in the decor.
The location was fantastic.
Stayed in April 2024
Reviewed: April 10, 2024
Marla
CanadaBreakfast was very nice, however we found it expensive per person compared to our other venues across Italy. 15 Euros each compared to less than 10 elsewhere for the same options.
Location and staff were wonderful. Very helpful and friendly staff. Rooms were nice and beds/pillows were very comfortable.
Stayed in April 2024
Reviewed: April 8, 2024
Matthew
United KingdomThe room was very hot, even after we turned off the heating, and this was January. Maybe the heat was coming from rooms below? Anyway, it was nice to sleep with the window open a bit.
Comfortable and clean room, individually and artfully furnished. Friendly and helpful staff and a good buffet breakfast, all in charming surroundings right next to the opera house. Outdoor terrace looks nice for warmer weather.
Stayed in January 2024
Reviewed: April 3, 2024
Chrisa
GreeceA bit smaller room than expected, some spider webs on the corners of the ceiling
Very nice hotel, very central but without the buzz from the crowd. 10min from San Marco, 15min from Rialto or Accademia. Rich breakfast, good wifi, helpful staff. Clean sheets and towels, room view to a small square
Stayed in March 2024
Reviewed: March 27, 2024
Inna
SwedenPillows were too hard.
Simple but sufficient breakfast. Perfect distance from the main square, nice restaurant just behind the corner. Very friendly staff. Large room and very nice bathroom.
Stayed in March 2024
Reviewed: March 14, 2024
Ramon
United States of AmericaLoved the service, staff, and charm of this hotel. Very close to the major points of Venice. Would definitely stay here again.
Stayed in March 2024
Reviewed: March 14, 2024
Becky
United States of AmericaI would come back if I could.
It was walking distance from most of sites I wanted to visit. Great breakfast with savory options. Independent restaurant nearby. Our room has sliding doors so my daughter and I had some privacy. Usual small shower, they made up the sofa as a bed with an extra mattress and gave me a blanket when asked. Old fashion key was kept by staff when you went out. The hotel had the right style and atmosphere for Venice.
Stayed in March 2024
Reviewed: March 12, 2024
Andrée
CanadaThe Rain! Not your fault!!!
Everything: service & Food.
Stayed in March 2024
Reviewed: March 9, 2024
Eva-maria
AustriaAs a minor comment- the bathroom was quite small, but all functioned well.
The location was really great. Close to the opera and in walking distance to Piazza San Marco, but very quiet to stay and sleep. You can follow the Street signs "Teatro Le Fenice". The staff was very friendly and helpful. We have booked a room with a terrace and it was nice to go outside and look at a small bridge and a canal and enjoy the Venetian architecture. Breakfast was typically Italian with nice Croissants, Toast, Ham and Cheese and boiled eggs and cereals and fruits. We have parked outside Venice at Venice City Parl SRL for € 5,50 per 24 hours, and went one station by bus to Piazzale La Rome and the go by waterbus. We can recommend it, you can really safe money by this (compared to € 35 or 45 per day).
Stayed in March 2024
Reviewed: March 3, 2024
Beridze
Georgiaნომერში არ იყო ხალათი და ჩუსტები.საკმაოდ თხელი კედლებია (ბავშვის ტირილმა არ დამაძინა ბოლო ღამით). სააბაზანო ძალიან ვიწროა.
სასტუმროში ვიყავი 4 ღამით, ლოკაცია ძალიან კარგია თუ გსურთ მხოლოდ ვენეცია მოინახულოთ. სტაფი ყურადღებიანია, მადლობა მათ დახმარებისთვის.
Stayed in March 2024
Reviewed: March 1, 2024
Monia
RomaniaStairs gojng down in the bathroom and also a terrible sewer smell in the bathroom.
Very beautiful furniture decorations, good selection for breakfast.
Stayed in February 2024
Reviewed: February 28, 2024
Sofya
RussiaVery good location near theatre Fenice. Open 24 hours. Clean and comfortable!
Stayed in February 2024
Reviewed: February 23, 2024
Claire
United KingdomWe struggled to find it !
Excellent location.
Stayed in February 2024
Reviewed: February 21, 2024
Sergei
RussiaNo canal view, but location was just perfect for this price. Very nice small piazzetta near theater. Close to main touristic points and not very crowded. Hotel was very motley, in a merchant style) Keep in mind, there aren't slippers in a room
Stayed in February 2024
Reviewed: February 18, 2024
Jana
ItalyRooms a bit old, need a refresh
Great position in city center, beautiful building, really nice staff.
Stayed in February 2024
Reviewed: January 16, 2024
Simplex
ChinaWhile there were no specific dislikes, the only minor points of consideration were the narrowness of the bed and the relatively modest size of the room. Nevertheless, despite these aspects, the room maintained a comfortable atmosphere and proved spacious enough for a satisfactory stay.
The room exuded cleanliness, creating a welcoming atmosphere. The breakfast surpassed expectations, delighting the palate with its superb quality. The location struck a balance, situated not too close yet conveniently near St. Mark's Square. Proximity to a renowned theater added to its appeal. The bathroom boasted a pleasing aesthetic and functionality. The efficient heating system ensured a comfortable warmth throughout. The window seamlessly connected the interior with the lively streets outside, providing both a view and a means to ventilate the room. The staff exhibited exceptional kindness and helpfulness. The canteen maintained impeccable cleanliness standards.
Stayed in January 2024
Seville, Spain
Bogotá, Colombia
Feltre, Italy
Barcelona, Spain
Turunç, Turkey
Georgetown, Guyana
Vienna, Austria
Jaipur, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content