Via Santa Teresa 1, Borgo Roma, 37135 Verona, Italy
#28 of 74 hotels in Verona
Guests' ChoiceBased on 287 hotel reviews
8.5Cleanliness
9.1
Comfort
9.0
Location
7.6
Facilities
8.7
Staff
9.0
Value for money
8.3
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 18, 2024
Neda
AlbaniaBreakfast was full. Room was regular. Clean was very good.
Stayed in March 2024
Reviewed: March 6, 2024
Andy
United KingdomNo evening meals available
great hotel,
Stayed in February 2024
Reviewed: February 24, 2024
Linda
ItalyNothing
A newly remodeled hotel with excellent attention to detail. A very friendly staff and easy parking. Loved the free bike rental.
Stayed in February 2024
Reviewed: February 19, 2024
Bozhidar
BulgariaBreakfast
Clean room, very comfortable beds, clean and well equipped bathroom. Good breakfast, but ham and cheese were finished and they did not bring more... Coffee was very good.
Stayed in January 2024
Reviewed: January 8, 2024
Kes75
SwitzerlandThe localization is not good. Not easy to reach the hotel.
The room was nice and clean. The breakfast was enough big, with plenty of choice. Everything was good for 1 night.
Stayed in January 2024
Reviewed: January 6, 2024
Alper
CanadaVery helpful staff, they went out of their way to help us to find a pharmacy because we needed. Great breakfast.
Stayed in January 2024
Reviewed: January 2, 2024
Albertogra
ItalyNice and clean room ! Very kind and professional Receptionists !
Stayed in December 2023
Reviewed: December 28, 2023
Георги
BulgariaMore than expected, very clean and homie room, jacuzzi in the bathroom, large and suitable bad, excellent breakfast , free parking. Public transport to the old city.
Stayed in December 2023
Reviewed: October 25, 2023
Paolo
PhilippinesWe liked the staff, cleanliness and helpfulness of the staff.
Breakfast was excellent and the staff were very helpful
Stayed in October 2023
Reviewed: October 17, 2023
Natarajan
United States of AmericaComfortable room with an excellent breakfast; close to public transportation.
Stayed in October 2023
Reviewed: October 13, 2023
Debbie
CanadaLocation was not the best. Surrounding area did not feel safe.
Breakfast was very good. Staff were friendly and helpful.
Stayed in October 2023
Reviewed: October 12, 2023
Simarin
United KingdomSlightly hard to find needed multiple attempts on Google maps.
Great hotel around 30 min walking distance from the attractions (romeo & juliet statue) , the arena etc. Beautiful rooms, lovely showers & lovely staff. Breakfast was great worth it!
Stayed in September 2023
Reviewed: October 2, 2023
Hafizur
AustraliaThe hotel was in good locations and more importantly They provided a courtesy shuttle to city centre
Stayed in September 2023
Reviewed: September 29, 2023
Rajesh
IndiaSuperb location. Walking distance to Fiera. Nice and clean rooms
Stayed in September 2023
Reviewed: September 20, 2023
Andrew
United KingdomA bit too far out of Verona
Very clean and friendly
Stayed in September 2023
Reviewed: September 14, 2023
Carlos
Chilenada
Hotel 100% recomendable
Stayed in September 2023
Reviewed: September 12, 2023
Jill
United KingdomThe queue for coffee from machine at breakfast was slow and obstructed other guests. A second coffee machine would help.
The room was comfortable with a very strong shower. Breakfast was good. The shuttle bus from the hotel into city centre was helpful.
Stayed in September 2023
Reviewed: September 4, 2023
Catsanevakis
GreeceIt is about 2 km away from the city centre
The cleanliness, the staff helpfulness
Stayed in September 2023
Reviewed: September 4, 2023
Eliana
United States of AmericaWish it was closer to the city center.
Very nice hotel, comfortable and clean. Just a 20-30 minute walk from the city center.
Stayed in July 2023
Reviewed: August 24, 2023
Utku
TurkeyBreakfast need to be improved since there is no vegetable and olive on the menu.
Ms.Georgie working on the reception of the hotel greeted us with a warm smile and gave support about everything we need, thanks to her. Location of the hotel is good and they are providing shuttle to old city , you don’t need to pay for parking
Stayed in August 2023
Reviewed: August 24, 2023
Mohammed
KuwaitNothing
Staff are extra helpful and always smiling hotel it self is great and it should be five stars not four Room is comfy and hotel reminds you with everything nice in home Breakfast is nice and tasty I forget my passports and staff was extra helpful and kept them with them till i collected them
Stayed in August 2023
Reviewed: August 12, 2023
Jaime
AustraliaStaff was nice and happy to accomodate our requests. The hotel is near to EATALY. Great for lunch.
Stayed in July 2023
Reviewed: August 11, 2023
Ahmed
Saudi ArabiaRooms very small. Very expensive. No help was provided with the luggage during checking in and checkout. Requested late check out till only 1:00 pm, but they refused. Breakfast is very simple and the same for both days I stayed at the hotel. I will definitely not go there again.
Location near everything. Clean., AC and internet excellent.staff were polite and friendly.
Stayed in August 2023
Reviewed: August 4, 2023
Reham
Saudi ArabiaNothing to do no pool no restaurant no room service good for old ppl
Location
Stayed in July 2023
Prague, Czech Republic
Cape Town, South Africa
Quito, Ecuador
Trawas, Indonesia
Ventspils, Latvia
San Leonardo in Passiria, Italy
Teufenbach, Austria
Changsha, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content