Easy to access main sights of Florence. Has an external courtyard.

Stayed in April 2024

The room was smaller than anticipated but comfortable enough. Bathroom was a little shabby.

Proximity to attractions. Quiet hotel, good standard of food. Helpful, friendly staff.

Stayed in April 2024

The walls are a bit thin coz as we could hear voices from other room

Stayed in February 2024

The room was noisy and the hotel was a bit dated for the price and the pillows were not great.

Great hotel, with an unbeatable location close to everything, excellent restaurants and bars around the hotel, the train station is about a 3 minute walk. Breakfast was good, super friendly and helpful staff.

Stayed in February 2024

The only thing was that you could here noise from other rooms, ie. Shower running, toilet flushing in the night etc.

The room was clean and a good size with a balcony. The breakfast was very nice. The staff were very helpful and the reception is 24hours. An excellent choice for exploring the beautiful city of Florence

Stayed in February 2024

Very central location, walking distance from station/ public transport and all famous florence touristic attractions

Stayed in February 2024

The room wasn't quite as I was expecting

Helpful staff, relaxing atmosphere. Very good breakfast.

Stayed in February 2024

The room temperature. It was cold at night.

Centrally located. Spacious room

Stayed in February 2024

Breakfast is very plain with no variety of warm food - just omelets and sausages. Coffee was also average

Great location, personnel, very spacious room, good cleaning every day. Thanks for the birthday Prosseco

Stayed in December 2023

Location, staff

Stayed in December 2023

Beds were a little hard. Furnishings were a little dated.

Close to attractions and the train station. Kind and helpful staff. Breakfast was very good especially the breakfast cake!

Stayed in November 2023

It‘s overrated for what it is. Not a 4-star superior hotel in my experience. Spa costs €70 extra and is pretty simple. Normally for this level hotel you don’t have to pay for the spa. Hotel advertises a swimming pool but it is a jacuzzi.

Great room, comfortable and well-appointed. Staff is very friendly and helpful. Good breakfast buffet. Free pass to a nice fitness studio nearby. Charming, cozy decor throughout.

Stayed in November 2023

i think the breakfast was my only disappointment.

the breakfast was limited compared to other hotels, no eggs prepared the way you like, the only option was scrambled eggs.

Stayed in October 2023

I got a bit bothered by the buzzing of a mosquito in my room

The staff is very friendly and helpful

Stayed in November 2023

room temperature, light switch on/off

Breakfast, lunch, dinner

Stayed in October 2023

Room was much smaller than expected but typical for European cities. No vent for bathroom, so you need to open the window. If you wish to sleep with the window open and are a light sleeper, you might encounter some noise (not unreasonable levels at all). In my case, I prefer the A/C and once the windows are closed, it is completely quiet.

Great location, pool, lounge areas, and breakfast. Very unique layout for dining, with beautiful outdoor spaces. Clean room and bathroom, secure, lots of power outlets, good wifi and A/C, nice to have kettle in the room. Room slippers were a very nice touch.

Stayed in October 2023

i did not enjoy the noise made by intoxicated individuals on the streets at night. however, this is not really a fault of the hotel.

extremely friendly and helpful staff.

Stayed in October 2023

Beautiful Hotel close to the train station. Had a little pool and courtyard area ideal for a cool off in summer. Located well and we walked everywhere. Nice room.

Stayed in July 2023

Location and very clean

Stayed in October 2023

Nothing

Complicato nel Arrivo!

Stayed in October 2023

Was very expensive

Staff are very helpful and friendly and smiling.

Stayed in September 2023

The bed was so small, it was a single room , but really the bed was tiny. Otherwise, the room was adequate .

Loved our stay, breakfast was very good, staff very helpful. Location excellent.

Stayed in September 2023

If I'm being really picky (and this is more to assist the hotel with prioritising any future refurbishment), although clean and plentiful the towels could do with replacing, and some of the furniture in the room was a little past its best. Also, maybe consider replacing the fixed hairdryer in the bathroom (which was a little unwieldy to use) with one which can be moved around? But all very minor points and did not detract from our stay!

Great location, and lovely heritage hotel. Rooms good (beds a little on the soft side for me but still comfortable!) Bathrooms clean and rooms made up each day. Great little jacuzzi and secluded courtyard garden for pre-dinner drinks was a bonus. The staff were incredibly helpful with booking restaurants and taxis; nothing was too much trouble.

Stayed in September 2023

Breakfast was good and staff are friendly.

Stayed in August 2023