everything, nice property, great location

Stayed in March 2024

Didn't realize that the stairs to the apartment would be so steep. It was difficult to get luggage up to the apartment. Also, we asked for a 12:00 checkout and were told that we couldn't get one. But, we could stay until 1:00 PM if we paid them 20 euro. Didn't feel that was customer oriented.

Beautiful apartment. Very clean. Great location.

Stayed in March 2024

Beautiful place to soak in Florence with a great location

Stayed in January 2024

Loved the location, the cleanliness, how cute it was, etc. it was PERFECTION!!

Stayed in November 2023

Lots of stairs, but this is to be expected in Florence, right?

What a super cute flat right in a perfect location for three couples!

Stayed in October 2023

It was very clean and comfortable Close to the main shopping area

Stayed in October 2023

We stayed on the ground floor, so there was noise from the street and the door opening/closing as other guests went to their apartments. Also, it was very dark and a bit musty in this room because of its ground floor location. Overall, we were happy with the stay and would just request a higher level room to stay in if we were to return.

The location is excellent. It is in a quieter neighborhood with artisans, interesting shops, and excellent restaurants nearby. It is very easy to walk to all of central Florence. The apartment had a perfect little kitchenette in it. The staff was pleasant and helpful.

Stayed in October 2023

No elevator

The flat was very beautiful abd well furnished

Stayed in September 2023

Not much - maybe add a small microwave? Shower maybe a tad small for some people

Palazzo Belfiore was a great place to stay for our family’s first visit to Florence. Location was fantastic- close to Ponte Vecchio, block from Pitti Palace - and easy walk to just about anywhere else. Also, it was on a fairly quiet smallish alley. Many restaurants/shops nearby. Inside, there was plenty of space in our unit (#5) - was great to have a small kitchen (with toaster/kettle, etc) dining area, sitting area (with additional sleeper), and TWO bathrooms! Worked out great for our crew. Also, facility has laundry in basement (some units are in-unit, I believe) for small fee - much appreciated. Pure water also supplied in basement - also nice feature. AC a plus for sure during a warm summer. Staff very responsive (via WhatsApp) - helped set up easy late check-in.

Stayed in August 2023

It was very spacious. Light and bright.

Stayed in July 2023

63 steps up to it (no lift) One room had a bed on a mezzanine level right near the roof and the aircon didn’t reach so it was very very hot to sleep there. The main bathroom shower was very small.

Rooms were a good size. Comfy beds.

Stayed in July 2023

However, I must mention a few points that might need improvement. The apartment is located on the 4th floor and there isn't an elevator. This might be a bit challenging for older guests or anyone with mobility issues. I would highly recommend the installation of an elevator or a lift system to make the apartment more accessible. Secondly, the lighting in the apartment felt somewhat inadequate. The rooms were a bit dimmer than I prefer. While this did not majorly impact my stay, an upgrade in the lighting system would greatly enhance the experience for future guests.

My recent stay at Palazzo Belfiore, in the heart of Florence, was a delightful experience that I would certainly like to recount. Firstly, the location of the property was exceptional. The proximity to the city's center made access to Florence's renowned historical landmarks easy and convenient. A special mention must be made of the famous ice cream shop nearby, a treat that should not be missed. The communication with the property owner was seamless and cordial, which truly enhanced the overall experience. They were prompt in their responses, knowledgeable, and very accommodating to our needs. The apartment itself was very comfortable. The rooms were spacious and immaculately clean, providing a restful retreat after a day of exploring the city. The decor was tastefully done, enhancing the charm of the place and making our stay truly memorable.

Stayed in July 2023

O my negative was the stairs as we were on the top floor- hard to go up with luggage.

It was a great location with friendly staff and very nice place. Comfortable beds and just great common area. Loved the entire feel of it.

Stayed in July 2023

Can’t find a single fault.

I can’t believe I had the good fortune to stay in this property - it felt like being in a museum (in the best possible way). I so wish we had been able to stay for longer. It was incredibly well located, cool - thanks to very good AC - and with TONS of space for a family of four. Chiara, the concierge, was incredibly kind and helpful when we realized upon arriving that our son was sick. Overall, I can’t say enough good things about this property.

Stayed in June 2023

Noise inside the property starting at 5 am!

Location, character, great staff, and easy access.

Stayed in July 2023

Stairs to top floor with lots of bags. Wasn't ideal but OK..

Very good location. Very clean and spacious. Staff very friendly and helpful.

Stayed in July 2023

The shower heads hung low and didn’t stay up, a little noisy in the evening.

Great location and apartment was roomy and beautiful. Staff really friendly and helpful.

Stayed in July 2023

Great location, amazing place, great staff

Stayed in June 2023

Lacking in essentials such as tea, coffee dishwashing detergent

Great location, quiet yet right in the centre of the action

Stayed in June 2023

I didn't realize that one of our rooms was up 3 flights of stairs - but the couple who had that room at the top loved it. We drove into the city, parked at a nearby garage, and walked to the hotel, then returned our rental cars to the airport. I highly recommend that you do not drive in the city...my husband is a great driver but said it was the most stressful hour of his life!

We were surprised by how large the rooms were! We loved the impressive ceilings and walls. It was nice to have a small fridge in the room. Very close to the Ponte Vecchio.

Stayed in May 2023

Location, location, location. Everything you need is a block or two away. Love the neighborhood. Close to most attractions. The apartment is clean and comfortable.

Stayed in June 2023

n/a

We absolutely loved our stay. The location is ideal; on a quiet street but within walking distance to many charming restaurants and all the main Florence attractions. The interiors are beautiful and well appointed. The kitchenette was ideal for making breakfast or a quick lunch for our family.

Stayed in May 2023

N/A

Location good. Very clean. Good amenities. Friendly helpful staff

Stayed in May 2023

The upper apartments are reached by stairs, not an issue for us but could be for others less fit. The apartment is on a narrow historic laneway (beautiful) and the sound bounces up so could be a problem for light sleepers.

Great property. Well equipped kitchenette, smallish serviceable bathrooms, comfortable beds. The location is fabulous, just a short walk to the river and historic centre and amongst a great selection of eateries. The Lungarno Garage worked a treat, an easy walk less than 200 meters from the apartment.

Stayed in May 2023