Via Malga Ciapela 18, 32020 Malga Ciapela, Italy
#6 of 6 hotels in Malga Ciapela
Guests' ChoiceBased on 126 hotel reviews
7.0Cleanliness
7.3
Comfort
7.2
Location
8.7
Facilities
6.8
Staff
8.0
Value for money
7.6
Free WiFi
4.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 1, 2024
Alessi
NorwayIf I have to find something odd, maybe the ski room was a bit uncomfortable regarding the logistics. However, it was manageable, and there was nothing to worry about.
The location was perfect, and the staff was really welcoming! Great food and good services in general.
Stayed in March 2024
Reviewed: March 25, 2024
Tomaž
SloveniaToo late dinner - 19,30 ???!!!
meal. good cooking!
Stayed in March 2024
Reviewed: January 18, 2024
Miroslav
CroatiaBetter selection for vegetarians and pescatarins woul be good.
Great skiing location
Stayed in January 2024
Reviewed: January 10, 2024
Aldona
PolandThe carpet in our room definitely needs to be changed, it was very dirty and destroyed. The music in the bar was very nice, however too loud. It was impossible too talk or play games.
The breakfasts were rather tasty, however there were very few things to choose among, and every day it was the same. The staff was very nice and helpful.
Stayed in January 2024
Reviewed: January 3, 2024
Lo
GermanyThe hot water in bathroom is not hot enough
Stayed in December 2023
Reviewed: December 26, 2023
Gasper
SloveniaBreakfast. No fresh bread.
Stayed in December 2023
Reviewed: March 23, 2023
Martin
Czech RepublicWe could not safely open the window to get fresh air. The room was situated directly above the main entrance to the hotel. There were always people who smoke. The smoke went through the room.
It was very pleasant to stay here. Very nice room. The breakfast and dinner were tasty, with always different possibilities to choose from. The location of hotel is surrounded by high mountains. It is a very nice landscape view.
Stayed in March 2023
Reviewed: March 5, 2023
Aigars
LatviaWi-fi is only on first floor.
Staff.
Stayed in March 2023
Reviewed: March 3, 2023
Dorijan
CroatiaPool temperature.
Brekfast standard, sufficient for day.
Stayed in February 2023
Reviewed: February 21, 2023
Andrew
United KingdomInformation was tricky to obtain from reception, bar/entertainment area became extremely noisy with music. Uncomfortable mattress
Location and meals provided
Stayed in February 2023
Reviewed: January 8, 2023
Ladislav
CroatiaSadly no sauna, false advertising, Breakfast could be better... Room small, no balcony.
Went skiing with my family for one week. Excellent location, very good dinner with local food. Fine wine, too. Parking in front of the hotel. Pool is clean, need to make a reservation upfront. Staff ok.
Stayed in January 2023
Reviewed: September 4, 2022
Sandro
ItalyFood
Stayed in September 2022
Reviewed: August 28, 2022
Anna
United KingdomLocation is quite unfortunate - hotel is surrounded by 2 roads and parkings so the is constant movement and noise. Standard of the hotel is really, really poor - it’s clear that it was built some time ago (easily 80’) and no improvements were done from that time. It literally smells - of old wet carpets (especially in the lower ground area), rooms (I had seen/ used 5) are tired and basic. Old plastic panels, simple beds andd an odd bed side table. Bathrooms are old as well, I was very uncomfortable to use old plastic shower cabin. Swimming pool only available for 3hr a day and you are lucky to make it in the signing list (with the limits they have) Restaurant food (we had half board) is very disappointing. Breakfast consists of dried out white rolls and crossings, slices of yellow cheese and cornflakes. Plus Jim’s, unbranded chock cream etc. Coffie/ tea from the dispenser are awful, same with juices. There is also a scrambled eggs served daily, we had stayed for 6 nights and not once were they warm (we were pronto on the doom at 7:40 for te opening). Dinner food is no better- plain pasta and one with meat plus another meat dish - we have asked for a vegeretian option and we’re meet with shocked expression. There are salads but most of them random mix of everything in it, cheese, cucuslices and tomatoes. You are not allowed to have hot drink with the diner. All deserts are from frozwn )sometimes not even properly defrosted)
Staff - Heinz at the reception was excellent. Patient, courteous and helpful.
Stayed in August 2022
Reviewed: August 25, 2022
Jean-luc
GermanyNothing
The location in the heart of dolomiti is wonderful, plus the hotel is at 2min left from the mountain lift ( telepheric) which brings you up to 3200 high mountain. The hotel atmosphere is Italian Familly style so you sink in the real Italian popular ambiance and it is really ok for a short stay. Hotel clean and personal very friendly and helpful. Food is ok for the price.
Stayed in August 2022
Reviewed: July 25, 2022
Peter
SloveniaFood & drink choice is poooor!
Stayed in July 2022
Reviewed: July 18, 2022
Michal
Czech RepublicChaos for the meals (we have breakfast and dinners). Each table was marked with main guest name and number of people. For some reason first two meals our table was prepared only for two (we ware four). It was fixed by the reception. Another meal, when we come to our table it was occupied by another family, waiter in the restaurant told us that we must wait (btw. it was near to closure time of restaurant). I don't understand why tables was "reserved" when it wasn't complied with, and we have each time ask somebody to prepare everything. Only plus is that main receptions apologies for this, but all it was chaos. Other minus was limited access time for the swimming pool, only from 16:00 - 19:00. So, in the time when most of the people returning from their trips in the mountains, hence, it's not usable. Also last disturbing and sad point was, that chambermaids ask us if are leaving right after breakfast, they just step in our room and asking us if we are ready. We left hotel before 10:00 anyway, but it was minimally strange :(
Well, hotel is on good place. There have been enough parking places. Supermarket was down under the hotel.
Stayed in July 2022
Reviewed: April 5, 2022
Martinsvoboda
Czech RepublicMy family had an issue with the restaurant table. It was not booked for us couple of days till the hotel's staff migrated my family to some underground restaurant. I had the issue also with smoke from the chimney in my apartment (attic room). Always when the hotel's staff make a fire in the lobby bar I felt in my room smoke.
The room was large with a little bit of old furniture but we did not stay there too much time. The foot was good and tasty, you could choose from 3-4 menus or combinate them together (valid for breakfast and dinner too). The hotel is located in a valley surrounded by mountains, it was a very nice landscape view mornings and evenings.
Stayed in March 2022
Reviewed: March 21, 2022
Smrdel
Sloveniafood was tasteless, we had breakfast, lunch and dinner, not a single one was good, bad selection, no taste
friendly staff, the room was ok,
Stayed in March 2022
Reviewed: March 16, 2022
Michel
NetherlandsSupermarket was closed whole stay. Parts of the hotel are in dire need of restoration. Clean but parts are very outdated
Everything in one location.
Stayed in February 2022
Reviewed: March 13, 2022
Kohout
Czech RepublicGreat and friendly staff, clean room. Pool was great, not so peoples.
Stayed in March 2022
Reviewed: March 12, 2022
Jan
Czech RepublicThe staff, the pool, the location
Stayed in March 2022
Reviewed: March 8, 2022
Alice
United KingdomOnly one pillow on the beds and no WiFi in the rooms.
Great location. Good quality for price
Stayed in March 2022
Reviewed: February 28, 2022
Vid
SloveniaThere was no charger for electric car, but they allowed me to connect to regular electrical outlet!
Stayed in February 2022
Reviewed: February 25, 2022
Robert
Sloveniaroom 284 , without heating
personel food location
Stayed in February 2022
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