Via Casalnuovo,116, 75100 Matera, Italy
#308 of 387 vacation rentals in Matera
Guests' ChoiceBased on 30 hotel reviews
8.6Cleanliness
9.1
Comfort
8.9
Location
9.4
Facilities
8.5
Staff
8.9
Value for money
8.5
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 27, 2024
Iztok
SloveniaThe window was on the quite busy street
Great location, very clean and really nice staff
Stayed in April 2024
Reviewed: September 27, 2023
Hubertina
United KingdomNothing
Very centrally located with immediate access to the sassi, easy parking, very helpful staff and good breakfast.
Stayed in September 2023
Reviewed: September 19, 2023
Lucy
United KingdomThe room had a kitchen but to use it they charge you an additional 10euro a night - seems a bit steep to me!
Lovely property, huge room, very good breakfast
Stayed in September 2023
Reviewed: September 9, 2023
Glen
United KingdomNothing
Good location close to viewpoints, big comfort room, spotless clean, parked nearby . Lovely breakfast with the best view in Matera. Much better than the pictures suggest
Stayed in September 2023
Reviewed: September 8, 2023
Shannon
United States of AmericaIts kind of hard to get here by walking from the new part of Matera where the busses are but perfect for anyone with a car or using a taxi, which I highly recommend. Otherwise, walking from here to the Sassi is steps away.
We enjoyed our stay in Matera, this is a great location for seeing the Sassi. This has to be the largest room we have stayed in in Europe. The bathroom is just the right size and the hosts are very nice people.
Stayed in September 2023
Reviewed: August 3, 2023
Madeleine
LuxembourgGreat location. Breakfast in hotel next door on a terrace with a spectacular view onto Matera. Room spacious. Beautiful lounge area. Our bicycles could be parked inside.
Stayed in May 2023
Reviewed: July 29, 2023
Hahn
SwedenPerfect location as close to the old town as possible, free parking in front. Outstanding breakfast view from the terrace overlooking Matera
Stayed in July 2023
Reviewed: January 5, 2023
Clint
United States of AmericaWords can't express how much we loved this hotel. It is small and charming and close to everything. We elected to have breakfast, which was actually served at the hotel across the street. Breathtaking views of Matera. Everything was wonderful. Will stay again!!!
Stayed in October 2022
Reviewed: October 9, 2022
Clint
United States of AmericaWe all loved our stay at Hotel Del Casalnuovo. Very close to the sights and the rooms and breakfast were phenomenal.
Stayed in October 2022
Reviewed: September 8, 2022
Stephen
United Kingdomlocation
Stayed in September 2022
Reviewed: June 14, 2022
Kelly
United States of AmericaIt was perfect.
The location was Perfect for walking around. The breakfast had a great variety of foods and all were delicious. We did not get to try the drunk cake however. The room was beautiful
Stayed in June 2022
Reviewed: June 12, 2022
Lutz
GermanyThe host Carmela is very attentive and helpful. Breakfast across the street in Il Bevedere hotel is superb.
Stayed in June 2022
Reviewed: May 4, 2024
Ricardo
United States of AmericaWe made our booking based on having a suite with two rooms. Two beds in one room and an additional bed in the other. When we arrived we were given one room with three beds. One of the beds was extremely uncomfortable and the staff would not accommodate us with either a change in rooms or a change in the bed.
Great location
Stayed in April 2024
Reviewed: April 29, 2024
Tanya
BulgariaI booked this property because of the option for free parking and the location of itself. But the parking was not free, there is a limited time when you can park around the hotel for free, but after that you have to move to a paid one. The bed creaks all the time as well as the floor so you cannot sleep. The floor creaks like there are mice in the room. The weather was cold and windy, but the heating system in the room did not work. Also the woman from the reception doesn't speak any languages except Italian, so she was not helpful at all.
The location of the property is the only good thing.
Stayed in April 2024
Reviewed: November 1, 2022
Luisa
NetherlandsDifferent location advertised, no one to receive us, rooms poorly ventilated.
We liked that the hotel is near the centre of Matera, so it has easy access by car and walking distance of everything. We didnt expect to have breakfast served in another building, where the magnificent views were advertised from in the first place. There wasnt anybody at the frontdesk upon arrival, but we could leave our suitcases at this other hotel where the breakfast is served. We only stayed one night, so we dindt mind so much, but would not stay there again for more than a night.
Stayed in October 2022
Reviewed: July 7, 2022
Alejandro
United States of Americaair conditioning barely cooled, second day with no hot water
location
Stayed in July 2022
Reviewed: February 26, 2022
Geoffrey
United KingdomNo air conditioning it was a little hot and stuffy at night
Breakfast was really really good, helpful staff very clean
Stayed in February 2022
Reviewed: November 21, 2021
Kenneth
United States of Americashower was not too good. a wrap around shower curtain that left very little room to do anything in the shower.
the breakfast in the hotel Belvedere across the street included with the room. good breakfast with able to sit outside on terrace looking at the gorge. wonderful for that.
Stayed in November 2021
Reviewed: July 26, 2023
Anonymous
SwedenLocation / staff
Stayed in July 2023
Reviewed: September 18, 2023
Vered
IsraelThere are no comments available for this review
Stayed in September 2023
Reviewed: August 29, 2023
Marta
SpainThere are no comments available for this review
Stayed in August 2023
Reviewed: July 3, 2023
Václav
Czech RepublicThere are no comments available for this review
Stayed in July 2023
Reviewed: April 27, 2023
Angela
United KingdomThere are no comments available for this review
Stayed in April 2023
Reviewed: June 5, 2022
Andy
United States of AmericaThere are no comments available for this review
Stayed in June 2022
Showing 1 - 25
Beijing, China
Monteveglio, Italy
Háj ve Slezsku, Czech Republic
Franschhoek, South Africa
Bergerac, France
Gold Coast, Australia
Ellora, India
Xi'an, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content