The pool was a bit small but as the beach was lovely I can understand the pool being that size. But it would have been a better wow factor to have a bigger pool. Variety for children's food in the restaurant could have been a bit better. The Aircon in the villas were very poor power wise. We had to get the Aircon turned on all the time even when we are out so that it was a nice cool temperature when we got back to our home for the week. It really needs to be better. We have travelled around Italy for a month and this was the lowest quality Aircon we've had. It did get adjusted so it covered the bedrooms nicely. But, it should be perfect to use, rather than having to phone the reception to say it's not working properly. The villa we stayed at was nice, with lovely views, but, it just was a bit tired and dated. The curtains were tired, the TV was tiny and didn't have any international channels nor did it allow you to cast your tablet or laptop to the TV to watch your own films etc in your own language. The wifi was also not available in the villa and only available at the restaurant and pool area, and it also kept making you sign in every time you went there. The restaurant needs to have some better Aircon/ventilation ad sometimes when the humidity was high it was very sweaty to sit and eat. The fans on the ceilings didn't seem to be doing anything as we couldn't feel any positive effects from them. I must admit, there was a number of mixed reviews for the resort, so I was worried when I got there. But, overall I would probably go back there if a few things got changed.

The staff were all really lovely. They always wanted to try and make sure we had the best holiday even when they were solving any small niggles. The kids club were polite to interact yet not too pushy when they asked if our kids wanted to hang out. They let them hang out as and when they wanted which was lovely. The restaurant staff were always helpful and polite. The food was always a good variety with some standard every day items each day as well. The shuttle bus for the 7 minute walk to the beach was very regular and we never had to wait more than 10 minutes to wait for it. Usually was more like 5 minutes. The fact that we had a pair of sunloungers and parasol included in the price was really a great plus for us. The place was very clean and tidy all the time. The beach hut with extra drinks and snacks if wanted was also good. Having a lifeguard at the pool AND the beach was also really good. The black out curtains in the villas were good as well. It was big enough to not feel like you were crammed in with everyone, and small enough to feel like it wasn't a massive generic resort.

Stayed in July 2023

Lovely team ! Amazing location ! Fantastic Beach !

Stayed in September 2022

Far away from a beach. Occasional walks since free shuttle ends at 19:00 sharp.

The room is much larger than expected. We got a 2 bedroom suite which was described as 40m2. If fact it was 2-3 times larger.

Stayed in August 2022

the dinning area were a bit warm. the frying egg pane should be bigger and faster. Long time to wait until the fry egg was ready.

The breakfast was good but the guy who was making the fry egg was very young and the cooking unit was small and slow therefore the whole process was slow. The staff in the dinning area were friendly and good. The dinner was perfect and the varity were good.

Stayed in July 2022

Restaurant waitresses very busy and chaotic

Dinner was great with many choices

Stayed in August 2022

the lack of options for food - you basically had to have the buffet and no snack options if you are at the pool. also looks much more tired in some areas than the photos show

location near the beach was good- the beach is beautiful , but you need a car to go to anywhere else - there is no where for dinner near by which you can walk to

Stayed in July 2022

- the kitchen facilities needs to be improved (e.g., the egg and pancake sections are far too small for the resort size, resulting in long queues) - The dining area is lacking proper air cons or even fans. So hot which was really annoying at the time of eating. - could not find a proper ball in the football ground (really strange considering this it Italy)

Nice swimming pool (although too small), food was nice, breakfast and dinner, gym and other night programs were good, the club car transport to the beach works fine, rooms are clean. Reception staff really friendly and cooperative. Air cons in the rooms were so good.

Stayed in July 2022

Appalling, limited and unreliable WIFI - not acceptable as previously much commented on Location 3 kilometres from nearest town Costa Rei means need for a car as there are no taxis or shuttles Evening buffet could of a higher standard

Good breakfast , other food reasonable buffet, attractive pool, typically positive staff - excellent reception manager Bruno, excellent gym coach Valentina , attractive and well cared for grounds, easy access by buggy to a lovely beach

Stayed in July 2022

Some surprise charges surfacing at settling the bill without any prior mentioning....

Very nice diverse menu offering the finest Mediterranean food repertoire together with an excellent wine list! Beautiful and well-kept park, very service minded staff everywhere, nice and not too noisy beach with crystal clear blue sea, nice pool area with every night different music/performers. Costs for drinks collected on an account to be paid in the end - no need to carry around and use cash, which is a nice and pragmatic consideration.

Stayed in July 2022

buffet restaurant

the pool

Stayed in July 2022

The mattress need change!

A soul of a place is always about people: Valentina (sport coach) and Vito (Restaurant responsible) Make the difference.

Stayed in July 2022

Rooms need a bit of a modern touch. Gym is a bit basic.

Excellent location, gorgeous beach, amazing activities, the food is amazing and the staff at the restaurant (Leandro!) very friendly, welcoming and corteous.

Stayed in June 2022

all good only would like them to provide shuttle bus to airport

breakfast was very good with fresh cooked food to order , lots of choice . pool was clean and well managed , villas resort is low level and spread across gardens , in natural stone very pretty .

Stayed in June 2022

Had to book taxis in advance

Setting, location to lovely beach, spotlessly clean and nice staff

Stayed in June 2022

Swimmingpool really small, restaurant area could have been nicer for a 4 star hotel

Nice garden, nice buildings costa rei beach facilities super nice

Stayed in August 2021

Far from any grocery if you don’t have a car ; food a bit repetitive over the days and very into seafood but overall good quality ; poor service at the bar during the day

Very nice environment with lots of trees; Electric car driving you to the beach with transfers Every 3 minutes ; beach seatings well organised

Stayed in August 2021

The restaurant staff could only speak Italian, it doesn't have air condition and very hot The good tables were free but they said it is only for gold and silver guests!!

It was clean and beautiful place.

Stayed in July 2022

The beds are 0 star hotel beds

nice swimming pool!

Stayed in July 2022

There was no any kind of shop in the hotel or around that you can reach without a car, so if you forget your swimming suit or a sunscreen you can't get them anywhere. The drinks in the hotel are very expensive, a basic smoothie is 10 euro, prices of wine and prosecco are very high. For the 4 star hotel and for the price that you pay it was strange not to have a hair conditioner or a body lotion in the room, slippers or bath robes, no Wi-fi in the rooms. There were only plastic cups (no glasses) which were mostly cracked and they were not provided every day. There was no remote control to the air conditioning. There are no umbrellas next to sunbeds near the pool, unlike on the photos. The pool is really small indeed. The worst was a separate "beach club" charge which one discovers only after the booking and only if reads carefully - 14 euro per day per person, for the "usage of the pool, beach, towels, animation, etc."- something that is not an optional charge and should be included in the price when one books the hotel. Be prepared for a large extra bill on top of what you have paid when you booked it. If you are a family of more than 2 people and you want a sunbed for each of you on the beach, you will have to pay 15 Euro per sun bed per day. The dinner starts at 20.00 which is kind of late for the children. There was no air conditioning in the restaurant, it was very hot there.

The territory is very very pretty, nice olive trees. The hotel is not big and there is no feeling of crowds even in a high season. The room cleaning was great and the towels were of a very good quality and were changed every day. The food was delicious, there was a lot of fresh fish and sea food, good grilled meat, nice kid's menu. The beach is beautiful, though not totally clean. The sea is fantastic in that area. There is a football field on the territory of the hotel, which can be great for the kids. Each room has a drying stand on the balcony or in the small terrace outside to dry your wet towels and suits, very handy.

Stayed in July 2022

Beautiful resort, friendly staff, very peaceful place and delicious food

Stayed in July 2022

Everything looked better from the outside than what it is on the inside. we booked a classic double room, I would not recommend it, it is overpriced for what it actually is (uncomfortable bed, no windows, old furniture). we put a don’t disturb card on the door which was totally ignored. at the end we were also charged extra for using sunbeds, parasol and the towels on the beach, which was not clear when we booked the room or at the check in.

The location is nice and the private part of the beach

Stayed in July 2022

some staff are not friendly. Photos are not like reality. this hotel doesnt have a beachfront. there is a navette to take you to the beach(5 min) and you will be charged for towels, umbrella and long chairs. food at the hotel is not worth the price.

The location is good. but it does not have a beachfront.

Stayed in July 2022

Not recommended. This is not 4 stars hotel anymore. - very basic rooms, max 2-3 stars. - no glass in the room! How should we drink the wine from minibar? - inadequate air conditioning system - very loud air conditioning system. you cannot run it in the night or when you are in the room. - not comfortable bed, very hard. - we get one key room only so it is impossible to get out of the room and keep AC running ! This means you are back from the beach into hot room ! - you get small bottle of 30 ml of shower gel per day only! - NO WIFI in rooms ! Wifi available only at the reception and restaurant. I did not even know it still can happen nowdays. - very poor breakfast. basic food with questionable quality. - breakfast open only until 10am ! It means you can not sleep enough at your holidays! At 10am they remove all the food.!! Even before 10 am they start to prepare tables for lunch so you eat and feel like you should leave already! - service cutting the grass in the morning just next to breakfast area! - flies in the restaurant making eating unpleasant. - if you want beach chair in first raw from the water - surcharge of 80 EUR per day!!!! second raw - 50 EUR!!!! per day. Thanks God 3rd raw was included in the price. - At the check out you are paying 7 eur per person per day for the service even if you do not use it (beach shuttle, animation etc.)

Location close to the beach. Nice hotel area with olives tree and well kept grass and flowers. Fairly ok bathroom in the room.

Stayed in June 2022

- no room isolation (we could literally hear someone blowing their nose in the room next to us); - average selection for breakfast; - dirty sand on the beach (because we were able to walk across the whole coast line, we managed to see how other resorts were maintaining their beaches and some of them were much cleaner, we actually saw staff members cleaning the sand, not sure why that didn’t happen at this place but whatever); - uncomfortable bed (it was basically 2 single beds placed together, throughout the night either me or my partner would end up in the gap which was quite annoying…); - a bit of a walk (up to 20/25 mins) if you want to get to the area where the restaurants are.

- nice scenery; - polite staff.

Stayed in June 2022