In my room, during my stay, the WiFi did not work on any of our devices. So if you need WiFi don't stay here, or at least speak to a member of staff to get a room closer to reception as that is where it is strongest. The WiFi also works on the beach.

The room was clean. The staff were friendly. The beach was beautiful, so were gardens, very well maintained.

Stayed in June 2025

More security needed.

Beautiful property. Needs a little management to enhance it a bit.

Stayed in April 2025

Super nice Veranda, you're living on the beach and the place has a small kitchen for everyone to use which is nice :) But it's very basic obviously.

Stayed in February 2025

Management and staff absolutely amazing

Stayed in March 2025

Though the staff were mostly friendly and helpful, especially Horace Moore at the front desk and Mrs. Rodney from housekeeping, there were a couple of ladies who always seemed put out by any requests. The amenities listed for the resort were mostly not forthcoming. There was no coffee in the lounge. In fact they had to scurry to find a coffee pot for the room. Then we had to get our own coffee, cream, sweetener and filters. There was no daily manager’s reception and I never saw a manager. There was an in room small refrigerator that was adequate for drinks and small items needing to be kept cool. There was no ice. These things in general would not in themselves prevent me from returning because the over all experience was very good.

Property was neat, very close to a nice clean beach, small and private. The court yard and gardens were beautiful and well kept. It was very quiet and several covered gazebos with tables and chairs, lounge chairs on the beach and palm leaf thatched shade “Umbrella” provided respite from the sun when needed. The beach was clean, the water clear and calm and could be easily walked in either direction for 1/2 mile. Our overall opinion was favorable but not enough that we are enticed to return with so many places to yet be explored.

Stayed in March 2025

Location , kitchen , staff and beach area were excellent

Stayed in February 2025

Super cute area. Very safe. And right on the beach!

Stayed in January 2025

The staff I interacted with were very friendly and helpful

Stayed in January 2025

I liked everything about the place!

Staff was personable and very friendly

Stayed in January 2025

happy to stay and surrouning i was quite and pleasant

Stayed in December 2024

Checkin took a very long time (40mins) despite being only one there and providing arrival time. The room does not have a fridge despite stating on booking.com that it does. Constant door banging in the mornings. Also not everyone understands that you cannot venture beyond the small strip of beach directly in front of this motel. If you do you will get chased into the literal water by other hotels staff. Better to get an airbnb near the local (and very nice) long bay beach if you want to do something beyond just laying on a beach. Was moved to a room with a fridge after a day as the toilet stopped working. Aircon didn't really work in this room. Need new linens and actual pillows as opposed to cushions stuffed in cases. Nothing nearby to get supplies.

Girl at the front desk was very nice.

Stayed in August 2025

Difficult to get the tv to watch should be simple as to turn on and off.we had to find someone to help us

Stayed in February 2025

Mr. Moore, the "manager", is the most rude, disrespectful person. He gave my husband the finger, turned the lights out while we were eating dinner, kicked us off the beach for a wedding. He starts arguments with guests for moving tables to be used for card games and be closer to the fan; Insisted the tables remain in the area of bat shit. Started verbal fights with Boardwalk employees and their guests; made us beg for ice from Boardwalk (next door) big up to Boardwalk thanks for the ice! An old chair became unglued and broke, causing my husband to fall, resulting with a lower back injury; No hot water available to wash dishes (outside kitchen). Washrooms locked as was the front door to the lobby. Wanted to charge $25 US for a visitor to play cards (there is NO restaurant or bar). Room details said it included: a patio or balcony - we had neither; a refrigerator, which our room did not, I was told $10 US per day to have a fridge in our room. I am expecting a refund of $400 US ($10/day for 40 days) I am also expecting to be re-reimbursed for the day we were kicked off site because of a wedding. Our illusion of a tranquil and peaceful holiday was shattered with the hostile environment created by management. Individuals like Mr. Moore leave a black eye for Jamaica. Goodbye Jamaica

Barbara, Lisa, Mrs. Robertson and Mr. Robinson were wonderful, pleasant and helpful. Beautiful spot on the beach. We've been coming to Negril for over 10 years, spending months at a time, we LOVED Jamaica.

Stayed in March 2025

The room before the upgrade The customer service upon arrival The property landscape/entrance The cost for the Cabin The distance of the room from the bathroom The fan and no AC The cluster of the cabin The lack of amenities in the upgrade The lack of detailed information about the property The lack of freshness in the cabin The constant closing of the entrance to the lobby area The inconsistency of service in the information/lobby area

The beach

Stayed in March 2025

Perfect location, very clean. Clearly the resort is being brought back to life again. We just needed a room for this trip, so this was perfect.

Stayed in February 2025

I thought there was continental breakfast or atleast a restaurant or bar. There was nothing, only a vending machine/fridge in the office. Also, the room did not meet my expectations, poor value for money. Wasn't worth it. The pillows were veranda seat cushions.

The greenery and beach side view

Stayed in February 2025

We loved the location and the simple, serene vibe. It was so quiet and beautiful.

Stayed in February 2025

The wifi never works, tv are smaller than before. Beds are not comfortable. The color of the room and decor are to bright and loud I liked how it used to be.

I have been staying there for many many years like 8 or 9 to be exact and I like that it's on the beach but the new owner changed things and not for the better.

Stayed in January 2025

Our first room had mold - the Night Manager was able to give us a room change.

Ni breakfast- was told restaurant is under construction so we ate next door

Stayed in January 2025

Loved everything.

Very comfortable and clean room, lush gardens on the grounds & located foot steps from the beach. The rates were very good.

Stayed in December 2024

No shower gel, shampoo or conditioner. Yellow tinged towels and wash rags. Very poor customer service. If you’re from the UK or are local make sure you opt for USD as the payment, as they stitch you up on the exchange rate if you try to pay in local currency. Only redeeming quality is that it’s right on the beach. Overall a terrible experience, would not book again and would not recommend.

Sea front location.

Stayed in December 2024

the beauty of the place and the quietness. its s gem to unwind in

Stayed in December 2024

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in February 2025