Reviews of Crystal Suites
5th Circle, towards King Abdulla Gardens, 11183 Amman, Jordan
#101 of 142 vacation rentals in Amman
Guests' ChoiceReview Score
Based on 159 hotel reviews
7.3Score breakdown
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Cleanliness
7.5
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Comfort
7.4
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Location
8.3
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Facilities
7.2
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Staff
8.4
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Value for money
7.8
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Free WiFi
7.9
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Reviewed: April 25, 2024
Firas
Jordan2 Reviews4 helpful votes8.0“Very good price/value”- • Leisure trip
- • Solo traveler
- • Standard Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
A little noise from the nearby main street... I suggest the hotel isolates the windows with soundproof techniques Sometimes, the parking is overloaded.
The location was very good. The breakfast was great 👍 The staff was friendly. The hotel was clean.
Stayed in April 2024
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Reviewed: April 5, 2024
Georgy
Saudi Arabia90 Reviews24 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Smells cigarets in the room
Good size room with city view near hotels and restaurants area. During Ramadan they prepare breakfast for takeaways.
Stayed in April 2024
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Reviewed: April 3, 2024
Hassoun
Palestinian Territory1 review8.0“Overall, it was a delightful experience, and I would gladly return in the future.”- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Although the suhoor was fine, I would have appreciated a wider variety of options.
I thoroughly enjoyed my stay at the hotel. The staff were incredibly friendly and accommodating, making me feel welcome from the moment I arrived. The room was cozy and comfortable, ensuring a restful night's sleep.
Stayed in April 2024
-
Reviewed: April 2, 2024
Joyce
Tanzania1 review8.0“The hotel is in excellent location, nice services but needs improvements.”- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 11 nights
1. Breakfast since it was served cold the bread was tasteless and with no milk. 2. Room cleanliness - On the first few days the room smelled of cigarettes and the bathroom was not that clean, when I reported to the Manager it was cleaned. 3. Communication. Some of the Front Office staff do not speak or understand English. They only speak Arabic. Since the hotel receives guests from all over the world, they should learn a bit of other foreign languages to communicate with them.
The Hotel location is excellent. The manager and reception staff offered excellent. I can't comment much on the breakfast since I visited during Ramadan and therefore it was served in the room. However, it was the same throughout, and on some days, it was cold, the bread was too dry and tasteless. Otherwise, the dinner was excellent with the exceptional service from Ali, Ahmad, and Salehe. The room was very spacious and in a nice view. However, you could hear the sound of cars passing by the road so it is kind of disturbing during the night.
Stayed in March 2024
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Reviewed: February 2, 2024
Moghani
Iran2 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Solo traveler
- • Standard Single Room
- • Stayed 5 nights
I didn't like breakfast and the bathroom was very dirty.
Breakfast was very simple. The best part of my stay was the helpful and kind staff.
Stayed in January 2024
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Reviewed: January 21, 2024
Ahmed
Egypt5 Reviews8.0Very Good- • Business trip
- • Group
- • Standard Single Room
- • Stayed 5 nights
The internet connection was a bit slow.
The hotel surpassed my expectations, with exceptionally friendly staff that made me feel like I was the owner. Hadeer, the receptionist, was very accommodating and nice. Despite the breakfast being simple, it was incredibly delicious. Considering it in terms of value for money, my stay was outstanding.
Stayed in January 2024
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Reviewed: January 21, 2024
Lara
Lebanon5 Reviews8.0“The stay in this hotel was very good, it is recommended.”- • Business trip
- • Solo traveler
- • Standard Single Room
- • Stayed 5 nights
- • Submitted from a mobile device
Everything was good.
The hotel has very nice style and decoration, clean, its restaurant is nice, and has a very nice setting, the staff are very polite and helpful. The hotel has a very good value for money.
Stayed in January 2024
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Reviewed: January 11, 2024
Injad
Jordan3 Reviews1 helpful vote8.0Very Good- • Business trip
- • Family with young children
- • Two-Bedroom Suite
- • Stayed 1 night
- • Submitted from a mobile device
The park, small... I couldn't take my car out due to other cars, so I took a taxi to my appointment and back later to take my car.
The reception Mohammad was so kind... The breakfast was good as well.
Stayed in January 2024
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Reviewed: November 17, 2023
Mohammed
Oman10 Reviews1 helpful vote7.0Good- • Business trip
- • Travelers with friends
- • Standard Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
wifi was bad in the first floor..
I like kindly staff, location, clean hotel
Stayed in November 2023
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Reviewed: November 10, 2023
Nedaa
Qatar16 Reviews2 helpful votes7.0“Good.. But can be better”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Room Lightening.. Plumbing services in toilet
Clean
Stayed in November 2023
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Reviewed: September 18, 2023
Yiannakis
Cyprus22 Reviews5 helpful votes6.0“Affordable but disappointing”- • Leisure trip
- • Travelers with friends
- • Double Room
- • Stayed 6 nights
- • Submitted from a mobile device
Rather disappointing experience - overall. Even tho I respect all the staff at Crystal suites hotel I can not sugarcoat this. Internets was unstable. Bathroom with visible black mold in the corner is too much. Struggling with the TV set. Missing batteries here and there. The reception (used to be modern and beautiful) is now meh. Pity because this hotel used to be much better 4 years ago when I last visited. I hope they can improve.
The price was very good and the location is not bad. Most of the staff is very helpful and polite.
Stayed in September 2023
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Reviewed: August 23, 2023
Nour
United Arab Emirates1 review8.0“The receptionist mr. ibrahim is an amazing guy he helped with my family with a better room”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 8 nights
- • Submitted from a mobile device
The noise of the street
The breakfast is included but it’s an amazing restaurant for authentic jordanian food
Stayed in August 2023
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Reviewed: August 18, 2023
Abdulhameed
Saudi Arabia21 Reviews3 helpful votes6.0Pleasant- • Leisure trip
- • Family with young children
- • Two-Bedroom Suite
- • Stayed 1 night
- • Submitted from a mobile device
Toilets were smelling bad even after cleaning. I think there is a problem with the sewage pipilines.
Location
Stayed in August 2023
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Reviewed: August 11, 2023
Brian
United Kingdom12 Reviews8.0“Great value for money, in a central location”- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Shower didn’t drain away properly, however the staff moved me to a better room
Great value for money, good location and staff very accommodating
Stayed in August 2023
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Reviewed: July 27, 2023
Feras
United Arab Emirates12 Reviews8.0“Very good value for money and traditional place”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
The corners in the rooms were not clean because I have a toddler
The location and the staff
Stayed in July 2023
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Reviewed: July 9, 2023
Mahdi
Palestinian Territory13 Reviews2 helpful votes7.0“Not too good”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Cleanness
Location
Stayed in July 2023
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Reviewed: December 14, 2022
Joko
Thailand43 Reviews12 helpful votes6.0Pleasant- • Leisure trip
- • Travelers with friends
- • One-Bedroom Suite
- • Stayed 1 night
- • Submitted from a mobile device
WIFI is non existant !!!
great restaurant attached to hotel.
Stayed in November 2022
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Reviewed: October 9, 2021
Lindsay
United States of America3 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Wifi was extremely slow/didn’t work
Stayed in October 2021
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Reviewed: September 6, 2021
Ahmad_harb17
Saudi Arabia65 Reviews3 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Two-Bedroom Suite
- • Stayed 1 night
- • Submitted from a mobile device
Parking Rooms Entrance
Location Staff
Stayed in August 2021
-
Reviewed: August 31, 2021
Ashraf
Saudi Arabia5 Reviews7.0Good- • Leisure trip
- • Family with young children
- • One-Bedroom Suite
- • Stayed 15 nights
- • Submitted from a mobile device
Internet Wi-Fi was very low , almost not connected in the floor 1 Also the room toilet during check in ,found it not clean
Location of hotel
Stayed in August 2021
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Reviewed: July 28, 2021
Svetlan
Bulgaria44 Reviews3 helpful votes7.9Good- • Business trip
- • Solo traveler
- • One-Bedroom Suite
- • Stayed 3 nights
- • Submitted from a mobile device
The Wi-Fi signal inside the room was very weak. I had to go downstairs in the lobby or outside in the corridor in order to connect
Stayed in July 2021
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Reviewed: April 25, 2024
Vanessa
United Arab Emirates14 Reviews3 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
I love everything. The staffs, the cleanliness, the location. Even they upgraded us to a Suite. Thank you so much from the Reception Team and the Hotel.
Stayed in April 2024
-
Reviewed: April 4, 2024
Paulina
Tanzania1 review10“Crystal Suites will make you feel like home and staff will make you feel loved”- • Business trip
- • Family with young children
- • Double Room
- • Stayed 11 nights
The hotel was located in a good location nearby our office and was easy to access transportation. The staff were so kind to us and assisted us in so many ways. The room was clean and big enough to accommodate my family. We were provided with housekeeping services everyday. Our stay at Crystal Suites was amazing and we felt like home.
Stayed in March 2024
-
Reviewed: March 21, 2024
Ibraheem
United Kingdom3 Reviews2 helpful votes10Exceptional- • Solo traveler
- • Standard Single Room
- • Stayed 9 nights
- • Submitted from a mobile device
Location
Comfortable
Stayed in March 2024
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