We really enjoyed this facility with everything it has to offer. The hotel is located close to the subway line slightly north of Kyoto Station and easily accessible by public transport. The Higashi Hongan-ji Temple, which is right next to the hotel, is stunning and compared to all the overrun tourist spots not as frequently visited, making it a great site. The spa facilities and massage offered at the Kanra are a must!

Stayed in April 2024

Nothing

Great

Stayed in April 2024

Some things in the room were slightly banged up and could have used some paint and repair, mostly the walls and pillars.

It was pretty and had a good location.

Stayed in March 2024

Our room faced a major road which meant you could hear the cars driving by. I also didn’t like that when asking for a late check out they said it is only available for a fee of ¥3000 for the hour. I didn’t mind paying it, but either the room is available or not for late checkout. Trying to get $20 USD after spending close to $500 a night feels a little odd.

It was exactly what we were looking for with our hotel in Kyoto. The decor was exactly what we thought of for staying in a Japanese style hotel.

Stayed in March 2024

It was super close to the metro station. The hotel was beautiful. Our room was very spacious and we loved the onsen. The design was very modern and well thought out.

Stayed in March 2024

There was nothing in particular that I didn't like.

The room was really spacious and comfortable. The location was right next to a metro stop which made moving around the city super easy. It had restaurants nearby. The staff was helpful and professional.

Stayed in February 2024

Nothing to complain

Amazing interiors , perfect location , great staff

Stayed in February 2024

Location, room size, decor, cleanliness

Stayed in February 2024

The hotel was stunning and had a mix of traditional and modern elements. Very peaceful with large rooms. Great location and excellent breakfast

Stayed in February 2024

The room was absolutely stunning and larger than most apartments. Very high quality toiletries and skincare, and beautiful hinoki bath. Breakfast was excellent with so many options. Hotel was conveniently located next to Kyoto station and walkable to Gion and restaurants.

Stayed in February 2024

Nothing

The reception and concierge staff were excellent. They were very helpful to provide maps of nearby attraction, recommendation of restaurants, even called for tour's opening hours as we did not speak Japanese. The hotel also made available e-bikes for the day and provide upon request Amazon fire stick to view streaming US channels. We will definitely stay at this hotel again for the excellent facility and the location near subway and Kyoto Station.

Stayed in January 2024

Clean aesthetic, good mix between traditional and modern

Stayed in January 2024

Nothing

Beautiful hotel with very helpful staff. The room was immaculate and very comfy, the breakfast was very good, location is excellent (10mins from station, 15 mins from centre). We really enjoyed our stay and would come again.

Stayed in January 2024

The room is clean and cozy. Very good experience and will definitely be the first choice when visiting Kyoto again.

Stayed in January 2024

- Breakfast buffet was underwhelming

- Amazing room, very clean and attention to detail with room service staff - comfortable beds. - Kind and friendly concierge.

Stayed in December 2023

Nothing

It is comfortable, very nicely decorated and convenient. Service provided is top notch.

Stayed in December 2023

Lack of variety of food within the breakfast buffet and small portions that require fill-up every 10 to 15 min.

Good walkable location to the station and Kyoto's main area. Close to the temple and 7-Eleven. Spacious room for our visit in Dec 2023

Stayed in December 2023

There is not enough space to hang clothes, If you need to do some simple manual laundry. There are no blackout curtains on the windows, so you can only rely on the curtains in the interior compartments.

Nice buffet, location is good, near Gojo station. Even we put the do not clean room message, they still put the change of new supplies and new bottles of water in front of the door. Very attentive!!

Stayed in December 2023

Lousy coffee blend is about all I can nit pick about this lovely hotel.

Location. You can walk to most places. Metro station 5 mins walk. Very clean. Lovely Japanese feel and the room was big.

Stayed in November 2023

Free bikes available to explore the surroundings. Great entry area to sit and talk with friends and enjoy 24hr coffee and tea. Really close to attractions and main area which was within walking distance. The rooms were very spacious and comfortable

Stayed in November 2023

Location, bathtub, spa

Stayed in November 2023

Design Hot tubs Food Bar

Stayed in October 2023

Beautiful rooms, beautiful lobby, beautiful gifts available for purchase. The staff was incredibly kind and helpful. Breakfast buffet was exceptional and a perfect way to start the day. I really can’t say enough about this hotel. They also seem to promote a lot of contemporary Kyoto artists and art events, which I really appreciated. I found out about exhibitions from them that I otherwise wouldn’t have — and that really became a highlight of my stay in the city.

Stayed in November 2023

Beautiful serene hotel in great location.

Stayed in October 2023