110-0015 Tokyo-to, Taito-ku, Higashiueno 3-19-7, Japan
#465 of 1,365 hotels in Tokyo
Guests' ChoiceBased on 717 hotel reviews
8.3Cleanliness
8.6
Comfort
8.7
Location
9.0
Facilities
8.4
Staff
8.9
Value for money
8.1
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 26, 2024
Carol
MalaysiaThe room too small
Staff friendly and helpful
Stayed in April 2024
Reviewed: April 26, 2024
Jennifer
United States of AmericaThe location is very convenient and the room is quiet.
Stayed in April 2024
Reviewed: April 25, 2024
Khathawut
ThailandRoom too samll. Elavator too slow in peak period.
Good location. It is very near subway/train station.
Stayed in April 2024
Reviewed: April 22, 2024
Keith
United KingdomNo separate bar facility
Stayed in April 2024
Reviewed: April 20, 2024
Anna
PhilippinesOutdated design but not really an issue
Proximity to the airport Hassle free check in/out Clean rooms, comfy bed Excellent hotel restaurant Friendly staff
Stayed in March 2024
Reviewed: April 18, 2024
Korrapat
ThailandWhen I check in, found that my room not well cleaned.
Great location near JR Station and subway, room is compact size but has all equipment that needs. Breakfast is good but same menus everyday. Room is well furnished exceptional clean.
Stayed in April 2024
Reviewed: April 18, 2024
Teng
MalaysiaStaff very helpful and very clean and easy access to entire Tokyo
Stayed in April 2024
Reviewed: April 13, 2024
Bui
AustraliaBreakfast was average, lack of fruit and cereal
Stayed in April 2024
Reviewed: April 10, 2024
Jenny
United KingdomBed was against the wall, but I understand why
Location was excellent, staff could not have been more helpful
Stayed in April 2024
Reviewed: April 9, 2024
Tom
United KingdomBreakfast area is really small
Great location for Ueno Park & Station, rooms are a pretty good size
Stayed in March 2024
Reviewed: April 8, 2024
Benjamin
IndonesiaBathroom is dated, toilet is not cleaned properly it was dusty. Soap and shampoo are the worst quality of all 6 hotels we stayed in Japan. Even the cheaper hotel has better quality.
The location. The fast check-in and check-out, it saves us time.
Stayed in April 2024
Reviewed: April 7, 2024
Joethting
MalaysiaIt is a bit simple
The location was fantastic. The hotel is convenient and basic. It is comfortable but it's simple. Room size is adequate
Stayed in April 2024
Reviewed: April 7, 2024
Christine
Australiait’s a large hotel so noisy and crowded in the lobby and long wait for elevator at peak times. a lot of street noise at night (ambulance, police) as it’s in the main road at a major intersection near Ueno station and busy hub. tiny 18sqm room.
the staff was outstanding. polite and welcoming. the bed and bathroom/ tub were excellent. we would come again.
Stayed in April 2024
Reviewed: April 5, 2024
Marc
SpainA bit expensive for what it offers
Well situated, close to Ueno station. Clean, and the size of the room was good.
Stayed in March 2024
Reviewed: April 5, 2024
Henny
IcelandThe elevator on the way towards the Iriya gate of Ueno station could be unavailable/switch off, it happened to me when I checked out from the hotel and walked back to the station I had to carry those heavy suitcases through the stairs which was not fun at all but I know it is not the hotel fault anyway. I just hope the hotel can point this issue to their local government who manage the station facilities or IF there was any other way to get to the station from the hotel which have elevator/escalator facility that the hotel staff can inform the guests, it would be much better.
Location in just right beside Ueno station on Iriya gate, close to shops, restaurants and shopping mall. Staff were friendly and helpful with the check-in process.
Stayed in March 2024
Reviewed: April 3, 2024
Rolando
PhilippinesOnly one laundry machine available on 3 floors.
Location
Stayed in April 2024
Reviewed: April 3, 2024
Annie
United States of AmericaRoom was small.
Location
Stayed in April 2024
Reviewed: March 28, 2024
Steven
AustraliaSmall double bed,against wall, in a tiny room....and advertised as superior.
Great location, easy access
Stayed in March 2024
Reviewed: March 28, 2024
Yue
Singaporeold
location
Stayed in March 2024
Reviewed: March 28, 2024
Mei
Hong KongThere is only one chair, is better to have 2nos chair will be good to 2 person
Location is perfect
Stayed in March 2024
Reviewed: March 18, 2024
Chris
Hong KongThe water pressure in the shower is a bit too weak for me.
The room is big and is just opposite of the Ueno station. Friendly staff.
Stayed in March 2024
Reviewed: March 15, 2024
Ajay
IndiaOk
Stayed in March 2024
Reviewed: March 14, 2024
Lim
SingaporeGood location, near Ueno Train station. Plenty of eateries around
Stayed in March 2024
Reviewed: March 14, 2024
Karen
AustraliaDid not like
Stayed in March 2024
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