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Reviews of Reposer Hakuba This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

399-9301 Nagano, Hakuba, Hokujo 3030-1, Japan

#32 of 99 hotels in Hakuba

Guests' Choice

Review Score

Based on 134 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    8.8

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    8.6

  • Free WiFi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 22, 2024

    9.0
    It was very fun
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Villa
    • Stayed 4 nights
    • Submitted from a mobile device

    It was over a km out of the town center where we stayed

    Great place, very cute and warm! The shuttle bus service was excellent!!

    Stayed in February 2024

  • Reviewed: April 12, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • One-Bedroom Villa
    • Stayed 1 night

    Friendly staff

    Stayed in April 2024

  • Reviewed: April 6, 2024

    8.0
    Like stepping into a Ghibli movie
    • Leisure trip
    • Couple
    • One-Bedroom Villa
    • Stayed 1 night
    • Submitted from a mobile device

    The insulation isn't great, we're here early April and if you turn off the heating going to bed you will likely wake up cold

    The location is magical, it's nicely tucked out of the way, but still possible to walk around and explore

    Stayed in April 2024

  • Reviewed: March 22, 2024

    10
    10/10!
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 9 nights
    • Submitted from a mobile device

    Nothing

    Everything! The trailer/cabin we stayed in was beautiful, always warm, amazing view. The service was absolutely lovely, we felt bad we couldn't speak more Japanese as it would have been nice to be able to hold conversations. The owner, and the staff were all so hospitable. Would 10/10 recommend and we will definitely be staying here again on our return!

    Stayed in March 2024

  • Reviewed: March 13, 2024

    9.0
    Warm and cosy cottage
    • Leisure trip
    • Travelers with friends
    • Standard Triple Room with Mountain View
    • Stayed 5 nights
    • Submitted from a mobile device

    The room is quite big that can fit in 2 big and 1 small bags. It's warm and cosy but pillow is too soft to sleep on.

    The staff are friendly and accommodating. There is no fixed shuttle bus timing so when we need to go somewhere they send us there. They are very friendly and helpful by arranging bus back to Narita for us.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    10
    Amazing little place
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Villa
    • Stayed 6 nights
    • Submitted from a mobile device

    It was a little out of the way, which wasn’t an issue. I quite liked the location. We still walked to most places like echoland. And we got picked up every morning to drop us at the slopes and picked up also.

    The property was so cute, I loved the little cabin. Had everything you needed for a comfortable stay. They had a pick up and drop off service which was so handy, as the property is slightly out of the way. Closer to Hakuba 47.

    Stayed in February 2024

  • Reviewed: March 3, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Triple Room with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    Reception very nice, official check out time was till 21:00 but we had refund delay 1 hour front desk was waiting for us till almost 22:00. Very convenient to access a lot of place and they have shuttle bus service to ski resort or restaurant.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    10
    Amazing! 100% recommend
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room with Mountain View
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff were so friendly! Location was convenient and the rooms were so cozy and tidy

    Stayed in February 2024

  • Reviewed: February 25, 2024

    10
    Looking forward to come back.
    • Leisure trip
    • Group
    • Standard Twin Room with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    All was ⭐️

    The cabin was extremely cozy. It’s exactly what you would imagine as a vacation getaway for a winter trip. I hardly ever write reviews, but I specifically want to mention how great the staff was. From the front desk (bilinguals) to the men who would drive you to the resort every day. They really went over the top to make sure we were comfortable, which is something I really do appreciate, and even will go out of my way to write a review 10/10.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 6 nights
    • Submitted from a mobile device

    Only thing would be good to use Sauna and other hotel facilities. I.e breakfast, dinner etc. you should be able to use all facilities regardless of room / cabin type

    Cabin was amazing and the driver service was great

    Stayed in January 2024

  • Reviewed: February 23, 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Standard Twin Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    The service was impeccable, everyone was so helpful and accomodating. The rooms and facilities were amazing. We cannot wait to come back.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    8.0
    Comfortable and clean private villa. Consider car hire if staying here.
    • Leisure trip
    • Group
    • Three-Bedroom Villa
    • Stayed 7 nights
    • Submitted from a mobile device

    Needs hangers in wardrobes and laundry, and a tea towel in the kitchen would be handy. Surprised at how far the villa was from the main Reposer site. Fortunately we had a car so access to the mountains and food/ dinner options wasn’t an issue.

    Heated floors!!! Spacious and comfortable. Close to Hakuba47/ Goryu.

    Stayed in February 2024

  • Reviewed: February 17, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Villa
    • Stayed 5 nights
    • Submitted from a mobile device

    The location is far from most ski resorts and centre, although the property do offer free pick up and drive services.

    The property is run by Japanese, very friendly and helpful.

    Stayed in January 2024

  • Reviewed: February 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room with Mountain View
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff were great. It was so helpful to be able to get lifts when needed

    Stayed in February 2024

  • Reviewed: February 15, 2024

    8.0
    Has everything needed for a short stay.
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Mountain View
    • Stayed 8 nights
    • Submitted from a mobile device

    Location Repetitive breakfast Relative cost

    In demand shuttle service Hotel staff Facilities

    Stayed in February 2024

  • Reviewed: February 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Twin Room with Mountain View
    • Stayed 3 nights

    - no food available in the evening - bit far from the restaurants and shops

    the design of the hotel and my room were very nice and cozy. WiFI worked well. Everything was really clean and perfectly maintained. the hotel offers a pick up and shuttle services on request.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    10
    lovely staff, great location and lovely bedroom.
    • Leisure trip
    • Couple
    • Standard Twin Room with Mountain View
    • Stayed 6 nights

    The breakfasts could have been better. They were based on a sandwich. Something more traditional Japanese would have been better.

    Great location, incredible sauna, nice bar area for socializing. The staff were great and very helpful. The boot drying room was fantastic and hot! bedroom was comfortable.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    10
    We loved our cabin and how well cared for the space was, but what truly sets Reposer apart is their wonderful staff and
    • Leisure trip
    • Group
    • Three-Bedroom Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    It would have been nice to have one more bathroom for our group but didn’t take away from our experience.

    The cabin itself was wonderful. Very spacious and perfect for our group of 6. Enough room to spread out and have privacy, with great living/dining room areas to hang out together. The heated floors were a nice touch as well.

    Stayed in January 2024

  • Reviewed: February 11, 2024

    10
    Very comfortable beds. Quiet log cabin. A little bit away from the main shops and restaurants, but not a problem as the
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Very friendly and helpful staff. Imogen, Alevtina and Megumi are outstanding. The manager, Mitsuhiro, was very helpful and drove us to a nearby restaurant.

    Stayed in February 2024

  • Reviewed: February 10, 2024

    8.0
    Recommend for a family keen to ski and not so concerned about apres aki.
    • Leisure trip
    • Group
    • One-Bedroom Villa
    • Stayed 7 nights
    • Submitted from a mobile device

    A long way out of the main streets of Hakuba, but the Reposer transport was absolutely fantastic.

    Cute cottage, had everything we needed. Transport and restaurant booking services provided by Reposer were fantastic. Very close to Goryu and Hakuba 47 snow resorts.

    Stayed in February 2024

  • Reviewed: February 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Twin Room with Mountain View
    • Stayed 7 nights

    We loved the location of Reposer and the staff was wonderful! We were able to walk to everything in Echoland, Wadano and Happo Village within 20 minutes or so, and the staff was so kind to shuttle us to the resorts for skiing. The sauna was amazing as well!

    Stayed in February 2024

  • Reviewed: February 5, 2024

    10
    Perfect. I can't wait to go back
    • Leisure trip
    • Couple
    • One-Bedroom Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything! It was so cozy and peaceful. It was the best sleep I've had in ages. The staff were so kind and provided us with a large pot so we were able to have a sukiyaki night. It is a beautiful cabin and so warm

    Stayed in February 2024

  • Reviewed: February 4, 2024

    10
    Nice place to stay! Look forward to coming back summer.
    • Leisure trip
    • Group
    • Three-Bedroom Villa
    • Stayed 1 night

    Not much. Except the limited space of the living room (which I thought it was more spacious), I do not find anything I do not like.

    I like the atmosphere of the village. Particularly, I love the rooms where we chose to stay. More pictures of rooms (inside and outside) in its web site could be convinient to a next guest.

    Stayed in February 2024

  • Reviewed: February 4, 2024

    9.0
    Great house and staff!
    • Leisure trip
    • Group
    • Five-Bedroom House
    • Stayed 1 night
    • Submitted from a mobile device

    The location was a little further from everything than I expected but the staff were very kind to pick us up

    The villa was great. Very spacious

    Stayed in February 2024

Showing 1 - 25

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