nothing, everything was perfect.

rooms were lovely, fantastic location right near Asakusa temple so a really fun place to be. Couldn't have been better. Staff were fantastic.

Stayed in April 2024

In the middle between two metro stations of Ginza Line. A bit difficult to walk with your luggage through the crowd. Facilities is a bit old but acceptable.

Breakfast is delicious and with many options. Close to the sightseeing spot Sensoji. Many restaurants around hotel.

Stayed in April 2024

Small rooms, staff did not speak English too much. But managed

Location, close to station and sights.

Stayed in April 2024

N/A

The location is great for Tokyo visitors. You can easily get to both Haneda and Narita on the subway from Asakusa. It is a no frills hotel with small rooms, typical of Japan. There is a restaurant in the hotel which serves a buffet breakfast and has some European options. A few of the staff speak English but google translate works well. There is a coin laundry in the hotel. It is good value for money compared to other hotels in Tokyo.

Stayed in April 2024

The location couldn t be better. The room got a good size and is confortble. Good amenities and a very gentle staff.

Stayed in March 2024

Best location to stay! Tourist spots, train stations, shopping place are just few minutes/walk away. Glad they also have coin laundry, there is no need to bring so much clothes. Staffs are very helpful and friendly too! Highly recommended!

Stayed in March 2024

You can tell the hotel and its rooms are a bit older. Main issue for us was the ventilation in the bathroom was not great...not sure if that's a consistent issue or was just our room, but we set up a bathroom diffuser and aired it out after we showered, so didn't bother us too much in the end. A little confused by the cleaning system. We selected eco-clean one day and they even cleared the empty bottles and plastic cups we had left out, but then subsequent eco and regular cleaning days, they left our bottles and cups... Like most hotels we stayed at, the room was not very big. Just something to keep in mind if you plan on travelling with several luggages. My friend and I had one large and one small suitcase each, and we made it work by taking turns opening them up to re-organize and pack. The hotel is about a 10-minute walk to either Tawaramachi or Asakusa stations along the Ginza line, which was what we took almost every day to go out into Tokyo and explore. It worked fine for us and we didn't mind, but some may not like the lack of train lines in the area.

Great location for us and good bang for your buck hotel. We loved staying in Asakusa, the area is quiet and the hotel is still well situated steps away from Senso-ji and a Don Quijote! Huge plus for us: the hotel is a 4-minute walk to Asakusa View Hotel, which is one of the Airport Limousine bus stops! The stop serves both the Haneda Airport and Narita Airport routes, which was why we opted for Richmond Hotel in the end since we were flying out separately from the respective airports. It made all the difference on our last day, so easy to just check out and walk with our bags to the bus stop. Hotel is western-style, so the bed was higher and pillows were softer than the Japanese-style hotels we stayed in. The room layout is well thought-out and had all the amenities we needed, and the TV had Netflix which was nice! Lobby had amenities for guests like toothbrushes + toothpaste, skincare, bath salts etc. which you could pick up on your way up to your room.

Stayed in March 2024

- I found a few black hairs on the bathroom floor.

- Great location in Asakusa, friendly staff and near the shrine, tourist gift shops, a fabulous coffee shop 2 min walk away plus ample places to eat for lunch/dinner. - Beds are comfortable and in the reception area there are lots of free bits such as: travel tooth brush/toothpaste, razor etc. - Luggage shuttle service available.

Stayed in January 2024

N/A

The location was great! A train station was about 10 minutes away and near a popular temple.

Stayed in November 2023

Location and cleanliness

Stayed in November 2023

It would have been useful to have a security safe in the room. The buffet breakfast was adequate and the quality reasonable. It was slightly below expectations and monotonous during a long stay.

The location is ideal for a stay in Asakusa. It is very near the main temple complex and is a convenient place to travel to if arriving from Narita airport. The room was small, as is often standard for Tokyo hotel rooms, but is was comfortable and everything worked. The amenities were practical and useful and the modular bathroom was of a good standard. Cleaning of the room and linen changes were done well and efficiently

Stayed in October 2023

Hotel room including bathroom was relatively small but fine for a solo traveller. Common for Japanese hotels.

Brilliant location in the heart of Asakusa - highly recommend for first time travellers to Tokyo. Hotel room was very clean, and included toiletries, pyjamas and slippers. Great value for money!

Stayed in October 2023

Nothing.

Bed, pillow Friendly staff Clean and large room Location Service (when it rains, the hotel staff lend me an umbrella.)

Stayed in September 2023

Good location

Stayed in July 2023

Great location.

Stayed in July 2023

Room was clean but decor was a bit dated.

Great location in the heart of Asakusa. Staff were helpful and happily called a taxi for us when trying to get to the airport on a rainy day.

Stayed in April 2023

We were overcharged based on what we booked online with Booking.com. Also there was a cheaper price for the rooms on the hotel website which was disappointing.

Location was great!

Stayed in July 2023

Limited English access to entertainment- but saying that tv does allow connecting to your paid stream services.

Friendly staff, good amenities and good location within heart is Asakusa.

Stayed in June 2023

Maybe they will have to update some of the decor in time, such as upstairs common area carpeting, etc. Breakfast had many choices, I did not pre-purchase before travel. Decided to eat nearby second morning.

Convenient location in Asakusa, Tokyo, and close to train, subway, sites, restaurants of Asakusa and nearby areas. I stayed here 2 nights for my return back to Tokyo from Kyoto to be in another part of the city (initially stayed in Shinjuku this trip). Friendly and professional staff. A VERY clean hotel. My room was comfortable and I had a great view of the city and at the end of the common area hallway on my floor there was a fantastic view of the Temple especially at night. As clean as it is, there will need to be some light updating done here-and-there sometime in the future, such as the upstairs common area carpeting and perhaps common areas decor. But with the attentive staff and noticing how thorough the cleaning staff works, I felt very comfortable staying here. I liked the fact that the rooms weren't super modern as a super modern style dates quicker. I really liked the room aesthetic, was very comfortable. I purchased breakfast one morning and it was good, I ate nearby on the other morning. This hotel is a very good value. Easy to walk out the door to the world of Asakusa.

Stayed in May 2023

One computer for the use of guests in the lobby, language was fixed as Japanese so difficult if not impossible to use for non-japanese speakers. Please teach staff to switch it to the required language. That's it, a minor issue.

The basic requirements were met perfectly, a selection of vending machines including alcohol, a laundry room with easy to use washer/dryers. The hotel also offered other services as required. They had an onsite restaurant too.

Stayed in June 2023

No complaints!

This is the ideal hotel for staying in Asakusa. I've also stayed next door at the Richmond Premier and I prefer this hotel due to its smaller size and better views of Sensoji Temple due to its closer proximity to the temple complex (the Premier is newer/larger/fancier and thus more expensive). The staff is friendly and helpful, the breakfast has many options (Asian and Western, including scrambled eggs), and the guest room was comfortable.

Stayed in May 2023

This hotel has a really good location if you wish to visit places around Tokyo or need to use schinkansen to travel. Hotel staff was really professional and always helpful. Rooms are quite big for Japan and room TV's have android in them, so it really easy to cast some stuff from you mobile for that late evening chill.

Stayed in June 2023

At the rear of Senso-Ji in Asakusa, views over the grounds and towards Skytree, So good I’m coming back!

Stayed in May 2023

Like most Japanese hotels the rooms are small with very little space for luggage. Breakfast buffet had wide selection but was lukewarm at best. Check in was clunky and long winded - they already had all the details.

So close to Senso Ji and only 10 min to trains.

Stayed in May 2023